In-Demand Community service officer Jobs in Surry Hills, Nsw

Service Officer
University of Sydney —Camperdown NSW
- $63.90 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
2d
Patient Transport Officer
Absolute Medical Response —Sydney NSW
AE4 - AE6 Team Member, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $125,060 a year
- Call employer
- Research
- AI
- Communication skills
- Annual leave
- Employee assistance program
Retail Customer Service Officer
Australia Post —Miranda NSW
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
APS 4 Client Service Officer
Department of Veterans' Affairs —Sydney NSW
- $85,610 - $91,309 a year
- Organisational skills
14d
Client Engagement Officer
Nursing Experts Services PTY LTD —Sydney NSW
- $33.70 - $36.80 an hour
- Google Suite
- Sales
- In-person
Quick Apply
13d
Patient Liaison Admissions Officer
Northern Sydney Local Health District —Sydney NSW
- $43.83 - $44.86 an hour
- Part-time
- Communication skills
12d
Claims Service Officer
TAL —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
Quick Apply
Administration Officer
Northern Sydney Local Health District —Sydney NSW
- $1,665.37 - $1,704.75 a week
- Full-time
- Communication skills
- Time management
4d
CDAT Community Development Officer
Odyssey House NSW —Redfern NSW
- Full-time
- Microsoft Office
- Experience working with children
- Communication skills
Quick Apply
Data Entry Officer
ALS —Sydney NSW
- Full-time
- Laboratory
2d
QantasLink Direct Entry First Officer
QantasLink —Sydney NSW
- $72,049 - $91,634 a year
- Full-time
- English
Quick Apply
Authorised Officer
Transdev —Sydney NSW
- 8 hour shift
- Customer service
- Microsoft Office
- First Aid Certification
Senior Policy & Project Officer (Multiple Opportunities Available)
Aboriginal Legal Service —Redfern NSW
- $133,348 - $137,098 a year
- Full-time
- Research
- Experience working with children
- Communication skills
School Administrative Officer - Full Time - Ongoing - The Oaks Public School
School Administrative and Support —Sydney NSW
- $41.86 an hour
- Full-time
- Microsoft Office
- Administrative experience
- First Aid Certification
8d
Scheduling Officer - ACAS Customer Service
Catholic Healthcare —Waterloo NSW
- $39 an hour
- Full-time
- Hybrid work
- Organisational skills
- Parental leave
- Gym membership
Quick Apply
13d
School Administrative Officer - Full Time - Ongoing - Carlingford High School
School Administrative and Support —Sydney NSW
- $41.86 an hour
- Full-time
- Microsoft Office
- Administrative experience
- First Aid Certification
10d
Customer Service Officer
Catholic Healthcare —Waterloo NSW
- $39 an hour
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
2d
Leisure and Lifestyle Officer
SUMMIT HEALTH CARE PTY LTD —Randwick NSW
- Part-time
- Customer service
- Organisational skills
- Computer skills
Quick Apply
Customer Service Officer
CBRE —Sydney NSW
- Part-time

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Service Officer

University of Sydney -
Camperdown NSW

Apply Now

Job Details

Part-time
$63.90 an hour
2 days ago

Qualifications

Microsoft Excel
Customer service
Microsoft Office
ServiceNow
Communication skills
Negotiation
Workday

Full Job Description

Join the Research Service Desk team as a Service Officer and play a key role in providing exceptional customer service and support
Casual opportunity with an immediate start available

About the opportunity

As the Service Officer, you’ll be a key point of contact for delivering friendly, knowledgeable support to a wide range of research enquiries primarily via online tickets as well as some phone calls. You’ll take on cases, offering solutions and handling sensitive processing with confidence.

With a passion for improving services, you’ll help enhance knowledge resources and make it easier for researchers to access the support they need

Your key responsibilities will be to:

work in a collaborative and cohesive team environment reporting into the Research Service Desk Team Leader
triage research support enquiries, deliver daily services, and manage escalations using deep knowledge of University policy
provide high-quality administrative support and resolve researcher enquiries across multiple communication channels
maintain records, generate reports, and manage online knowledge content to support service improvement
escalate higher level issues to the Senior Service Officer

About You

customer service experience in a fast-paced and complex environment
demonstrated stakeholder engagement and communication skills
developed negotiation and influencing skills, with the ability to manage sensitive situations
strong problem-solving skills with the ability to take initiative
proficiency across the Microsoft Office Suite, including Excel, with ServiceNow experience desirable

Sponsorship / work rights for Australia

Visa sponsorship is not available for this position. This role requires valid work rights for Australia.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTQIA+ . We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion .

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Tammy Kim , Recruitment Officer Recruitment Operations, by email to [email protected]

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 23 August 2026 11:59 PM

Apply Now

Refine Your Search

community service officer jobs in surry hills, nsw

Service Officer

Patient Transport Officer

AE4 - AE6 Team Member, Vetting Authority

Retail Customer Service Officer

APS 4 Client Service Officer

Client Engagement Officer

Patient Liaison Admissions Officer

Claims Service Officer

Administration Officer

CDAT Community Development Officer

Data Entry Officer

QantasLink Direct Entry First Officer

Authorised Officer

Senior Policy & Project Officer (Multiple Opportunities Available)

School Administrative Officer - Full Time - Ongoing - The Oaks Public School

Scheduling Officer - ACAS Customer Service

School Administrative Officer - Full Time - Ongoing - Carlingford High School

Customer Service Officer

Leisure and Lifestyle Officer

Customer Service Officer

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