In-Demand Customer relations representative Jobs in Sunshine West Vic

Customer Service Officer - HSP
AMES Australia —Werribee VIC
- $55,755 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance program
- Employee discount
7d
Case Manager
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Workplace Relations Advisor
Linfox —Essendon Fields VIC
- Full-time
- Management
- Leadership
- Communication skills
Cargo Operations Manager
Swissport International AG —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Opportunities for advancement
5d
Property Manager
Goldfish Real Estate —Melbourne City Centre VIC
- Organisational skills
Sales Support Supervisor
CMA CGM —Melbourne VIC
- Contract
- Remote
- Customer service
- Analysis skills
- Time management
- Parental leave
7d
HR Business Partner Australia
RWE Onshore/PV Europe & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Administrative experience
- Analysis skills
11d
Client Services Representative - CARE
Centre for Animal Referral and Emergency —Collingwood VIC
- Part-time
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance program
Quick Apply
Bar attendant
Patient Wolf Distilling Co. —Melbourne VIC
- Full-time
- Hospitality
- Presentation skills
6d

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Customer Service Officer - HSP

AMES Australia -
Werribee VIC

Apply Now

Job Details

Full-time
$55,755 a year
7 days ago

Benefits

Subscriptions
Employee assistance program
Employee discount
Salary packaging

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Certificate III
Business Administration
Working with Children Check
Business
Communication skills
Information Technology

Full Job Description

Settlement Support and Community Care | Werribee – Employment | Maximum Term - Full-time

Fulltime maximum term position to 30 November 2026, based at our Werribee office.
Provide customer service and administration support to the HSP team and clients
Annual salary is $55,755 + 12% super
Other benefits include:
- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging.

AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the role:

If successful, you will provide exceptional “Front-of-House” customer service at all times that is reflective of AMES Australia “Customer Service Charter”. The Customer Service Officer (CSO) is involved in the provision of a professional information service to internal and external customers and is the organisation’s first point of contact. This is a high quality customer service and administrative role that provides the first source of information, advice and guidance in relation to the operation of Employment; Education & Training; and Settlement.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

Minimum of Certificate III in Business Administration or similar field; and/or At least 3 years’ experience in a frontline customer service role
Proven ability to deliver outstanding customer service and support, including the ability to communicate with a range of people (e.g CALD communities and difficult clients)
High level IT skills and proficient in MS Outlook, Word, Excel and PowerPoint
Demonstrated ability to take initiative, problem solve and take the extra mile to engage customers
Working knowledge of CRM systems and practices and/or other client databases
Ability to work both independently and collaboratively as part of a team in a busy environment
Excellent communication and presentation skills

Applications for this position will be accepted up to 6 PM on Thursday 2 July 2026, however interviews and/or other selection processes will commence as suitable applications are received.

To apply for this position please submit:

Your current resume
Cover letter addressing the key selection criteria outlined above

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

Apply Now

Refine Your Search

customer relations representative jobs in sunshine west vic

Customer Service Officer - HSP

Case Manager

Workplace Relations Advisor

Cargo Operations Manager

Property Manager

Sales Support Supervisor

HR Business Partner Australia

Client Services Representative - CARE

Bar attendant

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