In-Demand Customer success manager Jobs in Sunshine Coast Qld

Implementation & Customer Success Manager
Spoke Technologies —Mountain Creek QLD
- $70,000 - $85,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick Apply
Senior Manager Conversational AI
Auto & General Holdings —Kawana Waters QLD
- Management
- Financial services
- AI
- Parental leave
- Gym membership
Quick Apply
Private Works Manager
Unitywater —Maroochydore QLD
- Full-time
- Hybrid work
- Business development
- Construction experience
- Leadership
- Employee assistance program
Quick Apply
Manager Contract Administration
Queensland Government —Sunshine Coast QLD
- Full-time
- Business development
- Communication skills
1h
Customer Experience Officer
Queensland Government —Sunshine Coast QLD
- Management
- Customer service
- Administrative experience
1d
Customer Service Officer
Linde —Coolum Beach QLD
- Customer service
- Administrative experience
- Organisational skills
- Opportunities for advancement
Administration Officer
Boral —Sunshine Coast QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
14d
Assistant Store Managers - BCF Kawana, Sunshine Coast
BCF —Bokarina QLD
- Weekend availability
- Management
- Sales
- Merchandising
- Parental leave
Quick Apply
Insurance & Risk Account Manager
Capricorn —Sunshine Coast QLD
- $150,000 - $180,000 a year
- Full-time
- Management
- Sales
- Communication skills
- Gym membership
Quick Apply
1d
Store Business Manager- David Jones Sunshine Plaza
M.J. Bale —Maroochydore QLD
- Full-time
- Management
- Sales
- Customer service
Quick Apply
Assistant Village Manager
Keyton —Buderim QLD
- Full-time
- CPR Certification
- Customer service
- Microsoft Office
- Annual leave
Retail Concession Manager - Myer Maroochydore
Unison —Maroochydore QLD
- Weekend availability
- Sales
- Supervising experience
- Leadership
- Employee assistance program
- Referral program
Administration & Finance Officer – Venues and Catering (Casual)
University of the Sunshine Coast —Buderim QLD
- $50.41 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Finance
- Employee assistance program
6d
Regional Manager - Southeast Asia
University of the Sunshine Coast —Buderim QLD
- Full-time
- CRM software
- Recruiting
10d
Compliance Facilitator
Queensland Government —Sunshine Coast QLD
- Full-time
- Communication skills
14d
Assistant Store Manager | Prouds Kawana Waters
Prouds —Buddina QLD
- Full-time
- Sales
- Customer service
- Supervising experience
- Employee discount
Quick Apply
7d
Venue Manager
Funlab —Maroochydore QLD
- Weekend availability
- Hospitality
- Communication skills
- Employee assistance program
Administration Assistant
AVEO —Peregian Springs QLD
- $30.34 an hour
- Overtime
- Microsoft Office
- Administrative experience
- Front desk
- Health insurance
- Employee assistance program
Quick Apply
Sales Executive
WIN Network —Maroochydore QLD
- Full-time
- Sales
- Time management
- Employee assistance program
DevOps Engineer
FlowLogic —Buderim QLD
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- Management
- DevOps
- Administrative experience
- Work from home
Quick Apply
6d

I want to receive the latest job alert for customer success manager in sunshine coast qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near sunshine coast qld

Assistant Project Manager Construction jobs in Notting Hill Vic

Concession Manager jobs in Gold Coast Qld

Nsw Health Manager Level 1 jobs in Sydney Nsw

Retail Manager jobs in Blaxland Nsw

Marketing Manager jobs in Sydney Nsw

Concession Manager jobs in Brookvale Nsw

Concession Manager jobs in Bundoora Vic

Concession Manager jobs in Erina Nsw

Store Manager jobs in Sydney Nsw

Store Manager jobs in Totness Sa

Store Manager jobs in Parkinson Qld

Farm Manager jobs in Western Australia

Manager Cafe jobs in Marsden Park Nsw

Store Manager jobs in Hoxton Park Nsw

Accounts Manager jobs in Keysborough Vic

Works Manager jobs in Bella Vista Nsw

Works Manager jobs in Molendinar Qld

Office Manager Western Sydney College jobs in Parramatta Nsw

Works Manager jobs in West Pennant Hills Nsw

Bws Store Manager Retail jobs in Melbourne Vic

Implementation & Customer Success Manager

Spoke Technologies
Mountain Creek QLD

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year

Qualifications

Hospitality
Management
Sales
Driver Licence
POS
Product demos
Marketing

Full Job Description

Spoke Technologies is entering a major growth phase, and we are looking for someone exceptional to help us deliver it.

As the first person appointed outside Spoke’s five person founding team, you will work directly with the founders to build the systems, processes and customer experience that support our next stage of growth.

You will help guide prospective customers through our pipeline, coordinate new venue implementations, train hospitality teams, support successful go lives and ensure our products are properly embedded into venue operations.

As Spoke continues to scale, this role will develop into the leadership of our implementation and customer success function. The successful candidate will have the opportunity to help build their future team, shape how the function operates and progress into Spoke’s leadership team.

About Spoke

Spoke Technologies was founded in 2025 by five founders with deep experience across hospitality, marketing, technology, data and venue operations.

We create purpose-built software and integrated solutions for clubs, pubs and hospitality venues across Australia. Our products connect with existing membership, gaming, loyalty, point of sale and third-party systems to create a more seamless experience for venues and their customers.

Our growing product suite includes:

Go Join, digital membership onboarding and renewals
Go Dine, restaurant bookings for membership and multi outlet venues
My Courtesy Bus, online bookings, venue management and driver tools
Custom Venue Apps, connected to existing venue systems
Go Bowl, lawn bowls bookings and venue management
New and emerging solutions designed to reshape the industry

During our first stage, we deliberately focused on refining, testing and proving our products with a select group of venues. Spoke solutions are now used across more than 30 venues across Australia, and we are projected to reach more than 100 venues within the next 12 months.

The role

As our Implementation & Customer Success Manager, you will own the customer journey from the early pipeline through to setup, training, go live and adoption.

Around half of your role will focus on onboarding and implementation. You will coordinate venue projects, gather requirements, manage timelines, arrange training and work closely with venues, developers and integration partners.

You will also support our growing pipeline by following up inbound enquiries, coordinating demonstrations and helping prospective customers understand which Spoke products are right for their venue.

This is not a high-pressure sales position. Your focus will be helping suitable venues understand our solutions and ensuring a smooth transition from enquiry to implementation.

What you will do

Manage new customers from sales handover through to go live
Coordinate setup, configuration, testing and training
Manage multiple venue implementations and timelines
Deliver online and onsite training
Identify and resolve implementation roadblocks
Help venues embed Spoke products into their daily operations
Follow up inbound enquiries and coordinate product demonstrations
Maintain pipeline and implementation activity in Monday.com
Improve onboarding procedures, templates and customer journeys
Record product feedback and feature requests
Support customers during early adoption
Contribute to Spoke’s ongoing product and service development

Success in this role means more than installing software. You will help venue teams establish ownership, update procedures, train employees and improve adoption so they gain maximum value from their Spoke solutions.

About you

You may currently work inside a club, pub or hospitality group, or for a technology provider supporting the industry.

You might come from venue operations, hospitality marketing, membership, account management, implementation, training, customer support or industry sales.

You do not need to have held this exact job title before. What matters is that you understand customers, learn technology quickly and know how to turn a good system into a successful operational outcome.

You will be:

Highly organised, diligent and reliable
Comfortable managing multiple projects
Confident dealing with senior managers and frontline employees
Able to explain technology clearly to non-technical users
Comfortable delivering training and product demonstrations
Proactive and willing to take ownership
Capable of respectfully pushing projects forward
Comfortable working in a growing startup
Willing to build and improve processes
Excited by the opportunity to help create and lead a future team

Experience we value

Experience in clubs, pubs or hospitality venues will be highly regarded.

We would also value experience in:

Software implementation or customer success
Account management or customer support
Hospitality technology or venue systems training
Product demonstrations or consultative sales

Strong Monday.com experience is highly regarded. Applicants with experience using comparable digital work management platforms will also be considered.

Travel and location

This role is based on the Sunshine Coast and includes hybrid flexibility.

We will also consider exceptional candidates based in Brisbane or the Gold Coast who can travel regularly to the Sunshine Coast and client venues.

Regular travel across Queensland and interstate is required, including overnight travel from Monday to Friday.

Most travel and venue activity will occur during usual business hours where practical, although some flexibility will be required around training and go live schedules.

A current driver’s licence and access to a suitable personal vehicle are required. Flights, accommodation, meals and approved kilometre expenses will be covered or reimbursed by Spoke.

What we offer

Salary of $70,000 to $85,000 plus superannuation
Additional performance incentives
A genuine opportunity to shape the role and build a future team
Flexible and hybrid working arrangements
The opportunity to join a startup with proven products, established customers and significant growth ahead

How to apply

Send your resume and a short cover letter to [email protected]

Applications will be reviewed as they are received, and the advertisement will close once the position has been filled, so apply early.

Pay: $70,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer success manager jobs in sunshine coast qld

Implementation & Customer Success Manager

Senior Manager Conversational AI

Private Works Manager

Manager Contract Administration

Customer Experience Officer

Customer Service Officer

Administration Officer

Assistant Store Managers - BCF Kawana, Sunshine Coast

Insurance & Risk Account Manager

Store Business Manager- David Jones Sunshine Plaza

Assistant Village Manager

Retail Concession Manager - Myer Maroochydore

Administration & Finance Officer – Venues and Catering (Casual)

Regional Manager - Southeast Asia

Compliance Facilitator

Assistant Store Manager | Prouds Kawana Waters

Venue Manager

Administration Assistant

Sales Executive

DevOps Engineer

I want to receive the latest job alert for customer success manager in sunshine coast qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected