In-Demand Control officer Jobs in St Leonards, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
14d
Opportunities to work within DOOLEYS
DOOLEYS LIDCOMBE CATHOLIC CLUB LTD —Lidcombe NSW
- Customer service
Administrative Accounts Assistant
Department of Customer Service —Sydney NSW
- From $87,199 a year
- Full-time
- Customer service
- Databases
- Administrative experience
7d
Works Safety Officer
Certis Group —Sydney NSW
- Communication skills
- Opportunities for advancement
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
Senior Research and Evaluation Officer
Cancer Institute (NSW) —Sydney NSW
- $137,525 - $156,231 a year
- Full-time
- No degree
7d
Emergency Medical Technician
Absolute Medical Response —Sydney NSW
Administration Support Officer
Northline —Sydney NSW
- Full-time
- Microsoft Office
- Data entry
- Communication skills
13d
Client Service Officer - Estate Planning and Administration
NSW Trustee and Guardian —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
13d
Senior Archivist
Sydney Opera House —Sydney NSW
- $123,850 a year
- Full-time
- Management
- Annual leave
3d
Manager, Office of the Chief Information Officer
Western Sydney Local Health District —Sydney NSW
- $77.44 - $92.27 an hour
- Full-time
- Analysis skills
- No degree
- Budgeting
1d
Aviation Security Officers
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Weekend availability
- Customer service
- First Aid Certification
- Leadership
Field Officer Identified
National Parks & Wildlife Service —Sydney NSW
- Weekend availability
- First Aid Certification
- Outdoor work
- Annual leave
3d
Administration/Accounts Officer
Maroota Sandstone Quarry —Leichhardt NSW
- $28 - $35 an hour
- Microsoft Excel
- Administrative experience
- Front desk
Quick Apply
Debt Collector
Colliers —Sydney NSW
- Full-time
- Communication skills
Quick Apply
2d
Compliance Manager ANZ
Worldpay Pty Limited (SPS) —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Business Administration
Quick Apply
Receptionist
Compass Group Australia —Sydney NSW
- $27.98 an hour
- Full-time
- Microsoft Office
- Guest services
- Restaurant experience
Accounts Receivable & Administration assistant
Carlton Railway Pharmacy —Carlton NSW
- $30 an hour
- Part-time
- Microsoft Excel
- In-person
- On-the-job training
Quick Apply
3d
Security Guard/Crowd Controller
Black Ops Protection —Sydney NSW
- $40 - $50 an hour
- Part-time
- Management
- Supervising experience
- First Aid Certification
Quick Apply
9d
WHS Coordinator
El Jannah HQ —Sydney Olympic Park NSW
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Hospitality
- CPR Certification
- Microsoft Office
Quick Apply

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
14 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

control officer jobs in st leonards, nsw

Operations Manager - NDIS Service Provider

Opportunities to work within DOOLEYS

Administrative Accounts Assistant

Works Safety Officer

Freight Air Cargo Examination Officer - Sydney

Senior Research and Evaluation Officer

Emergency Medical Technician

Administration Support Officer

Client Service Officer - Estate Planning and Administration

Senior Archivist

Manager, Office of the Chief Information Officer

Aviation Security Officers

Field Officer Identified

Administration/Accounts Officer

Debt Collector

Compliance Manager ANZ

Receptionist

Accounts Receivable & Administration assistant

Security Guard/Crowd Controller

WHS Coordinator

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