In-Demand Customer service banking Jobs in Springfield Qld

Customer Service Representative
PFD Food Services —Brisbane QLD
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
Commercial Workplace Services Coordinator
National Heavy Vehicle Regulator —Brisbane QLD
- From $105,118.39 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
13d
Accounts Payable/Receivable Specialist
Metrea Management LLC —Brisbane QLD
- Microsoft Excel
- ERP systems
- Accounting
- Health insurance
- Annual leave
Accounts Payable Officer
Condor Energy Services —Brisbane QLD
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
Quick Apply
5d
Medical Receptionist
Health Hub Springfield —Springfield Lakes QLD
- $29 - $36 an hour
- Weekend availability
- Medical office experience
- First Aid Certification
- Front desk
Quick Apply
5d
Customer Service Representative
Cover-More —Brisbane QLD
- $60,000 - $70,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Customer service
- Parental leave
Quick Apply
4d
Customer Banking Specialist - Browns Plains
Commonwealth Bank —Browns Plains QLD
- Part-time
- Hospitality
- Financial services
- Communication skills
5d
Manager Customer Experience
Great Southern Bank —Brisbane QLD
- Financial services
- Communication skills
- Work from home
Delivery Lead, Financial Crime Analytics, Suncorp Bank
ANZ Banking Group —Brisbane QLD
- Full-time
- SQL
- Presentation skills
- Machine learning
13d
Payroll Coordinator
RACQ —Eight Mile Plains QLD
- Contract
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee discount
4d
Business Banking Consultant - Suncorp Bank
ANZ Banking Group —Brisbane QLD
- Full-time
- Sales
- Customer service
- Communication skills
Service Reception
Llewellyn Motors —Booval QLD
- Monday to Friday
- Customer service
- Microsoft Office
- Communication skills
Shift Leader
Kreative Desserts —Blackstone QLD
- $24 - $38 an hour
- Weekend availability
- Hospitality
- Food service
- POS
- On-the-job training
- Employee discount
Quick Apply
5d
Administration Assistant
RACQ —Slacks Creek QLD
- Administrative experience
- Communication skills
- Time management
- Employee discount
6d
Service Administrator
Brown and Hurley —Brisbane QLD
- $38,000 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Health insurance
- Employee discount
Business Development Manager – Broker & Lending Partnerships - Hybrid
Nixil —Eight Mile Plains QLD
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Finance Analyst - Cash Management
DLA Piper —Brisbane QLD
- Contract
- Analysis skills
- Communication skills
People & Culture Advisor
Followmont Transport —Brisbane QLD
- Full-time
- Free parking
- Employee assistance program
Legal Assistant - Insurance
CBP Lawyers —Brisbane QLD
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Gym membership
Customer Support Specialist
Macquarie Group Limited —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- AI
- Annual leave
- Work from home

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Customer Service Representative

PFD Food Services -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Health insurance
Gym membership

Qualifications

Customer service
Organisational skills
Negotiation
Time management

Full Job Description

Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Full time work available

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We’re looking for an energetic and customer-focused individual to join our team as a Customer Service Representative. In this frontline role, you’ll be the first point of contact for our valued customers placing orders, handling enquiries, and resolving issues with professionalism and care. If you thrive in a fast-paced environment, love building relationships, and enjoy finding solutions, we’d love to hear from you

Key Responsibilities

Receive and manage a high volume of inbound customer calls.
Accurately process orders received via phone, email, fax, and online channels.
Make outbound calls to follow up with customers, confirm orders, and share product updates.
Communicate with customers about stock availability and suggest suitable alternatives.
Handle and record customer complaints, ensuring follow-up and resolution in line with procedures.
Promote PFD’s extensive product range during customer interactions.
Create and update customer records and assist in setting up new accounts.
Generate custom pantry/order sheets using customer order history.
Support other departments with administrative or operational tasks as required.
Adhere to all workplace health, safety, food safety, and compliance policies, and actively contribute to a positive safety culture.

What We’re Looking For

To thrive in this role, you will bring:

A professional phone manner and a strong ability to build lasting customer relationships.
Exceptional time management and organisational skills.
A problem-solving mindset with attention to detail.
Confidence in selling and negotiating with customers.
A clear understanding of the full-service cycle from order to delivery.
A team-first attitude with flexibility to assist where needed.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

This is a fantastic opportunity to join a well-established business where your customer service skills can shine. If you’re proactive, dependable, and ready to be part of a supportive team, apply now and help us deliver quality service to our customers every day. Click the apply button and submit your updated resume and a cover letter.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.

Apply Now

Refine Your Search

customer service banking jobs in springfield qld

Customer Service Representative

Commercial Workplace Services Coordinator

Accounts Payable/Receivable Specialist

Accounts Payable Officer

Medical Receptionist

Customer Service Representative

Customer Banking Specialist - Browns Plains

Manager Customer Experience

Delivery Lead, Financial Crime Analytics, Suncorp Bank

Payroll Coordinator

Business Banking Consultant - Suncorp Bank

Service Reception

Shift Leader

Administration Assistant

Service Administrator

Business Development Manager – Broker & Lending Partnerships - Hybrid

Finance Analyst - Cash Management

People & Culture Advisor

Legal Assistant - Insurance

Customer Support Specialist

I want to receive the latest job alert for customer service banking in springfield qld

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