In-Demand Governance manager Jobs in Southbank Vic

Complaints Governance & Initiatives Manager
Insurance Australia Group —Melbourne VIC
- Full-time
- Financial services
- Communication skills
- Health insurance
- Annual leave
14d
Manager - AI Governance and Enablement
Parks Victoria —Melbourne VIC
- $154,393 - $181,284 a year
- Full-time
- Analysis skills
- AI
10d
Records & Information Governance Manager
Department of Transport and Planning —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- No degree
- Leadership
1d
Governance, Reporting & Performance Manager
Cushman & Wakefield —Melbourne VIC
- Full-time
- Microsoft Office
- Communication skills
Quick Apply
6d
Senior Manager - Management Consulting (Operational Excellence), ANZ East Coast
dss+ —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Engineering
- Master's degree
Quick Apply
Cyber Awareness and Governance Manager
Epworth —Melbourne VIC
- Full-time
- Computer Science
- Analysis skills
- Presentation skills
Quick Apply
Risk Governance, Enablement and Initiatives Manager
UniSuper —Melbourne VIC
- Full-time
- Financial services
- AI
- Communication skills
- Parental leave
Senior Manager, Professional Practice - Rehabilitation and Reintegration Branch
Department of Justice and Community Safety —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Case management
8d
ANZ IT Service Senior Manager
Boston Consulting Group —Melbourne VIC
- Full-time
- No degree
- AI
- Leadership
12d
Manager, Regional Aboriginal Justice Advisory Committee (RAJAC) Operations, North and North West Metro
Department of Justice and Community Safety —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Hybrid work
14d
Australian Charities and Not-for-profits Commission Trust and Identity Manager - EL 1
Australian Taxation Office —Melbourne City Centre VIC
- $129,551 - $141,239 a year
6d
Manager, Reviews
Department of Justice and Community Safety —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Writing skills
4h
Team Lead – Dispute Resolution Manager
DXC Technology —Melbourne VIC
- Full-time
- Management
- Team management
- In-person
Portfolio/Projects Manager
Victoria Police —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Writing skills
- Communication skills
- Time management
10d
NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
9d
Client Service Coordinator - Projects & Operations
Tradeflex —South Yarra VIC
- $75,000 - $80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral program
Quick Apply
Senior Manager Data & AI Governance
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- AI
Quick Apply
Manager, Course Environments
Deakin University —Melbourne VIC
- $138,102 - $146,374 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- University
- Parental leave
13d
Manager
Department of Education —Melbourne City Centre VIC
- Full-time
- Human resources
- Leadership
1d
Senior Manager, Intelligence and Detection
Department of Justice and Community Safety —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Leadership
8d

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governance manager jobs near southbank vic

Complaints Governance & Initiatives Manager

Insurance Australia Group -
Melbourne VIC

Apply Now

Job Details

Full-time
14 days ago

Benefits

Health insurance
Annual leave
Work from home
Insurance services

Qualifications

Financial services
Communication skills

Full Job Description

At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Help strengthen complaints governance and lift standards across our intermediated business at IAG.As the Complaints Governance& Initiatives Manager, youll lead enterprise level complaints governance across our insurance operations, ensuring strong alignment with regulatory expectations and internal frameworks. Youll work closely with senior leaders and key partners to interpret complaint trends, emerging risks and regulatory insights, translating them into practical actions that improve processes and support strong business outcomes. This is a newly created role, providing expert guidance, high quality reporting and constructive challenge, while driving continuous improvement for iconic brands such as WFI and CGU.This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney) or Naarm (Melbourne).

What You'll Do

Lead and embed effective complaints governance frameworks aligned to internal policy and Australian regulatory requirements. Analyse complaint trends and systemic issues to deliver clear insights that inform decision making and process uplift. Partner with senior leaders across risk, legal, customer and data teams to influence complaints practices and outcomes. Deliver high quality reporting, briefings and insights for executive, risk and governance forums. Support regulatory readiness and engagement through strong governance, documentation and audit trails. Drive continuous improvement initiatives, including procedural uplift, control enhancements and remediation activity.

What You'll Bring

Extensive experience in complaints governance, risk, compliance or regulatory roles within financial services or insurance. Strong understanding of the Australian regulatory environment, including RG 271, AFCA and systemic issue management. Proven ability to distil complex information into clear insights and practical actions. Confidence influencing senior stakeholders across large, complex organisations. Experience leading governance uplift, process improvement or change initiatives. Clear, confident communication skills with strong executive level reporting capability.

What We Offer

Boosted superannuation with 13% as standard. 20 days annual leave + 5 days MyLeave (extra leave for whats important to you). Work from home and many more flexibility options with myFlex. Up to 50% off personal insurance, including home and motor insurance. Partner discounts on private health insurance, tech& appliances, and many more. Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.*employment type eligibility criteria apply

Applications close: Thurdsay 11 June 2026 11:59PM AEST

Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Apply Now

Refine Your Search

governance manager jobs in southbank vic

Complaints Governance & Initiatives Manager

Manager - AI Governance and Enablement

Records & Information Governance Manager

Governance, Reporting & Performance Manager

Senior Manager - Management Consulting (Operational Excellence), ANZ East Coast

Cyber Awareness and Governance Manager

Risk Governance, Enablement and Initiatives Manager

Senior Manager, Professional Practice - Rehabilitation and Reintegration Branch

ANZ IT Service Senior Manager

Manager, Regional Aboriginal Justice Advisory Committee (RAJAC) Operations, North and North West Metro

Australian Charities and Not-for-profits Commission Trust and Identity Manager - EL 1

Manager, Reviews

Team Lead – Dispute Resolution Manager

Portfolio/Projects Manager

NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!

Client Service Coordinator - Projects & Operations

Senior Manager Data & AI Governance

Manager, Course Environments

Manager

Senior Manager, Intelligence and Detection

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