In-Demand Technical support team leader Jobs in South Australia

APS 4 Service Desk Officer
Department of Veterans' Affairs —Greater Adelaide SA
- $85,610 - $91,309 a year
- Salesforce
12d
Engineering Team Leader - Operations
Babcock International —Woodville North SA
- Manufacturing
- Annual leave
- Parental leave
LEADER BAND B-5 - PORT AUGUSTA TECHNICAL COLLEGE - TECHNICAL COLLEGE LEAD
Department for Education, South Australia —Port Augusta SA
- $163,842 a year
- Part-time
- Management
3d
LEADER BAND B-2 - PORT AUGUSTA TECHNICAL COLLEGE -INDUSTRY TRAINING PROGRAM SPECIALISATION
Department for Education, South Australia —Port Augusta SA
- $136,872 a year
- Part-time
3d
Advanced Technical Support Engineer, Home Solutions
Schneider Electric —Greater Adelaide SA
- Full-time
- Customer service
- Data analysis skills
- Computer skills
- Opportunities for advancement
Projects Coordinator - Mine Services
BHP —South Australia
- Communication skills
- Parental leave
11d
Data Support Officer – Entry Level Opportunity
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- On-the-job training
OM Technican
ENGIE —North Haven SA
- Maintenance
- Education
- Bachelor's degree
Safety Advisor
Barossa Fine Foods —Edinburgh North SA
- Full-time
5d
UC / VoIP Support Engineer (3CX / Yealink / SIP / Telco)
Leader Computers —Adelaide SA
- Management
- Communication skills
Senior Technical Officer (TGO2) Pool
SA Health —South Australia
- $75,240 - $79,880 a year
- Full-time
- Laboratory experience
- Organisational skills
- Leadership
Administrative Support - Document Specialist (ENTRY LEVEL)
Gaming Laboratories International —Greater Adelaide SA
- $30.76 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- On-the-job training
Remote Feed Operator
Yumbah Aquaculture —Port Lincoln SA
- Remote
- Microsoft Office
- Analysis skills
- Computer skills
Network Project Engineer
Pyramid Global Technologies —South Australia
- Administrative experience
Payroll Team Leader
OTR Group —Norwood SA
- Full-time
Quick Apply
3d
TSU Team Leader
SA Health —Greater Adelaide SA
- $1,282.24 - $1,297.38 a week
- Full-time
- Supervising experience
- Leadership
- Communication skills
10d
Technical Data Officer
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Hybrid work
- Data entry
- Communication skills
- On-the-job training
11d
Account Project Lead
DXC Technology —Greater Adelaide SA
- Full-time
- In-person
Mechanical Team Leader - Pipelines
FYFE —Greater Adelaide SA
- Full-time
- Analysis skills
- Communication skills
12d
Senior Leader, Product Originations
People's Choice Credit Union —South Australia
- Hybrid work
- Agile
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
11d

I want to receive the latest job alert for technical support team leader in south australia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support team leader jobs near south australia

Project Coordinator jobs in South Australia

Operations Team Leader jobs in Woodville North SA

Assistant In Nursing jobs in Sunshine Coast Qld

Administrative Assistant jobs in Croydon Vic

Warehouse Assistant jobs in Sydney Nsw

Administrative Assistant jobs in South Australia

Administrative Assistant jobs in Lockyer Valley Qld

Administrative Assistant jobs in Anakie Vic

Production Assistant, Film jobs in Perth Wa

Assistant Nursing jobs in Central Coast Nsw

Fifo Excavator Operator jobs in Western Australia

Project Lead jobs in Campbellfield Vic

Assistant Project Manager jobs in Brisbane Qld

Project Lead jobs in Dandenong Vic

Project Lead jobs in Palmerston Nt

Visa Sponsorship, Construction Project Manager jobs in Perth Wa

Project Lead jobs in Perth Wa

Project Coordinator jobs in Melbourne Vic

Quality Assurance Officer jobs in Sydney Nsw

Technical Officer jobs in Greater Adelaide Sa

APS 4 Service Desk Officer

Department of Veterans' Affairs -
Greater Adelaide SA

Apply Now

Job Details

$85,610 - $91,309 a year
12 days ago

Qualifications

Jira
Salesforce

Full Job Description

Location: Adelaide, SA – Brisbane, QLD – Canberra, ACT - Melbourne, VIC
Salary Range: $85,610 - $91,309 + Attractive Superannuation
This vacancy has been identified to participate in VetPaths

Open Arms is the gateway for veterans and their families to access services, including counselling, to improve their mental health and wellbeing. It promotes and provides mental health and wellbeing services toward improved outcomes and quality of life for veterans and their families. This is achieved through providing client centered, trauma informed, recovery oriented, needs driven and compassionate care, informed by the voice of the community.

The Business Operations Branch provides administrative and business support to Open Arms counselling services and the Division.

This role is responsible for the day-to-day operations of Open Arms’ Case Management System (CMS) Support Helpdesk (the Helpdesk). The Helpdesk services all Open Arms staff and external Outreach Provider Contractors in relation to technical issues and queries about the CMS (Salesforce).

This role reports directly to the Service Desk Team Leader and is a critical role for Open Arms, given the centrality of the system to almost all Open Arms services.

DUTIES

As an APS 4 Service Desk Officer you will be required to

Supervise the running of routine reports and quality assure report output
Assist in the documenting of processes and procedures for routine and ad hoc reports
Identify and support the training needs of staff in the Helpdesk.
Assist in escalated system tickets/issues and escalate to technical and non-technical staff as required.
Create and update manuals and Service Desk task cards when needed in collaboration with the team, including general overview, Outreach and billing processes, invoicing and all records management processes on the system
Check billing invoices for system errors and data errors
Identify and implement business improvements and system changes
Create new worker profiles in-system
Provide CMS access to staff and contractors
Respond to password queries and process queries and assist CMS users with issues in the system
Monitor team inboxes and JIRA to prioritise queries and respond accordingly
Make changes to worker profiles in-system as needed
Respond to other tickets/system queries as raised, or escalate if required.

ELIGIBILITY

Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
Any successful candidate external to DVA offered employment will be required to undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
Any successful candidate will also be required to obtain and/or maintain, a baseline Vetting (AGSVA) security clearance as a minimum.

NOTES

This recruitment process may be used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the .

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

We welcome people with diverse skills, experiences and perspectives. DVA is committed to building a workforce that reflects the community we serve and encourages applications from:

Veterans and former Australian Defence Force members, whose skills and experience are highly valued across the APS
Aboriginal and Torres Strait Islander peoples
People with disability
People who identify as LGBTQIA+
People from culturally and linguistically diverse backgrounds

We are a Veteran Employer of Choice! This means you benefit from a workplace actively supporting veterans and families of veterans – one that understands and values military experience. You’re joining an organisation publicly recognised for its commitment to fostering veteran-friendly employment pathways and long-term career success.

The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you.

Apply Now

Refine Your Search

technical support team leader jobs in south australia

APS 4 Service Desk Officer

Engineering Team Leader - Operations

LEADER BAND B-5 - PORT AUGUSTA TECHNICAL COLLEGE - TECHNICAL COLLEGE LEAD

LEADER BAND B-2 - PORT AUGUSTA TECHNICAL COLLEGE -INDUSTRY TRAINING PROGRAM SPECIALISATION

Advanced Technical Support Engineer, Home Solutions

Projects Coordinator - Mine Services

Data Support Officer – Entry Level Opportunity

OM Technican

Safety Advisor

UC / VoIP Support Engineer (3CX / Yealink / SIP / Telco)

Senior Technical Officer (TGO2) Pool

Administrative Support - Document Specialist (ENTRY LEVEL)

Remote Feed Operator

Network Project Engineer

Payroll Team Leader

TSU Team Leader

Technical Data Officer

Account Project Lead

Mechanical Team Leader - Pipelines

Senior Leader, Product Originations

I want to receive the latest job alert for technical support team leader in south australia

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected