In-Demand Technology and operations centre Jobs in Somerton, Vic

Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs
Success Tutoring Caroline Springs —Caroline Springs VIC
- $30 - $40 an hour
- Part-time
- Management
- Experience working with children
- In-person
Quick Apply
10d
Service Desk Analyst_Full Time_Burnley VIC
Estia Health —Melbourne VIC
- $40.20 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance program
Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Communication skills
ICT Product Specialist
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Organisational skills
14d
AMAZON Web Services - Logistics Associate, Data Centre Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Technology and Operations Centre Referrals
Accenture —Melbourne VIC
- Full-time
- On-the-job training
- Parental leave
Customer Service Specialist
Infosys —Melbourne VIC
- $82,544 - $87,992 a year
- Weekend availability
- Management
- Computer Science
- Customer service
- Health insurance
- Parental leave
IT Operations Specialist
Reece Group —Cremorne VIC
- Full-time
- Customer service
- Communication skills
Customer Support Officer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
PCD Systems and Reporting Analyst
City of Boroondara —City of Boroondara VIC
- $104,790 - $114,015 a year
- Full-time
- Management
- Administrative experience
- Analysis skills
3d
Technology Officer - Systems Support
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- SharePoint
- Communication skills
11d
Customer Delivery Specialist
King Living —Altona North VIC
- Full-time
- ERP systems
- Warehouse
- AI
Quick Apply
Admin/Facilities Officer
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Management
- Leadership
12d
ICT Manager - Victorian School of Languages
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Spanish
- SharePoint
- AI
- Annual leave
10d
Data Center Operation Technician , Data Centre Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Administrative experience
- Health insurance
- Employee assistance program
10d
Customer Experience Specialist (Voice Team)
Amber Electric —Melbourne VIC
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- AI
- Annual leave
- Work from home
Quick Apply
Bring It On! Young Women in Trades and Technology (YWITT) Project Coordinator
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Senior Secondary Certificate of Education
- Organisational skills
- Construction experience
11d
Pathology Collector
Healius Corp. —Sunbury VIC
- Part-time
- Blood sampling
- Communication skills
- Paid training
- Health insurance
Business Specialist
Telstra —Melbourne VIC
- $98,200 - $147,400 a year
- Full-time
- Customer service
- Microsoft Office
- Master's degree
- Parental leave
Support Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
5d

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technology and operations centre jobs near somerton, vic

Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs

Success Tutoring Caroline Springs
Caroline Springs VIC

Quick Apply

Job Details

Part-time
$30 - $40 an hour
10 days ago

Qualifications

Management
Experience working with children
Communication skills
Teaching

Full Job Description

Join our growing education centre and make a real difference!

Reports to: Business Owner

IMPORTANT: This is an operations and customer-experience management role, not a teaching position.

We're looking for a warm, organised and highly reliable person who enjoys working with children and families and is looking for a stable, long-term part-time opportunity.

Success Tutoring Caroline Springs is a growing English and Mathematics tutoring centre supporting primary and secondary students through personalised, skills-based learning.

We are looking for a Centre Operations & Customer Experience Manager to take ownership of the day-to-day running of our centre and become the friendly face of Success Tutoring for our students, parents and tutors.

This is not primarily a teaching role.

We are looking for someone who is naturally organised, energetic, warm and great with people — someone who can keep the centre running smoothly while creating an exceptional experience for our students and families.

The Role

As the Centre Manager, you will be responsible for the day-to-day operations of the centre, including:

Welcoming students and parents and creating a warm, positive environment
Managing daily centre operations and ensuring sessions run smoothly
Managing student bookings, attendance and enquiries
Communicating with parents regarding sessions, make-ups, memberships and general enquiries
Building strong relationships with families and creating an excellent customer experience
Coordinating tutors and ensuring they have what they need to deliver their sessions
Managing student files, resources and centre administration
Following and maintaining centre procedures and systems
Following up leads, trials and prospective families
Supporting student enrolments and membership growth
Following up enquiries and helping convert trials into ongoing memberships
Supporting marketing activities and local community engagement
Monitoring the presentation, cleanliness and organisation of the centre
Handling day-to-day issues and resolving parent/customer concerns professionally
Providing regular updates to the business owner on centre performance and operational matters
Taking ownership of the centre and continuously looking for ways to improve

We're looking for someone who is:

- Naturally bubbly and positive

You genuinely enjoy interacting with children, parents and people.

- Excellent with children

You don't necessarily need to be a teacher, but you must be comfortable engaging with children and creating a welcoming environment.

- Great with parents

You are confident communicating with parents professionally, calmly and warmly.

- Extremely organised

You can manage multiple things happening at once without becoming overwhelmed.

- A great multitasker

A busy centre may have students arriving, parents asking questions, tutors needing assistance and enquiries coming through at the same time. You need to be able to prioritise and keep everything moving.

- Comfortable with technology

You should be comfortable using apps, booking systems, email, spreadsheets and basic computer systems. Training will be provided on our specific systems.

- A strong communicator

You can communicate clearly with children, parents, tutors and management.

- Customer-focused

You understand that parents are trusting us with their children and that customer experience matters.

- Reliable and consistent

We are looking for someone who wants a stable, long-term part-time role and can commit to the centre consistently.

- Takes ownership

We don't want someone who simply waits for instructions. We want someone who sees a problem and thinks, "How can I fix this?"

Experience

Previous experience in any of the following would be advantageous:

Centre management
Administration
Customer service
Reception
Childcare
Education
Retail management
Hospitality management
Office administration
Community/customer-facing roles

Teaching qualifications are NOT required.

What matters most to us is your personality, reliability, organisation, customer-service skills and ability to build relationships.

Why Join Us?

Stable long-term part-time opportunity
Work in a positive and family-focused environment
Be part of a growing education business
Opportunity to take genuine ownership of centre operations
Training and support provided
Opportunity for the role and responsibilities to grow as the centre grows
Work with children, families and a supportive team
Opportunity to develop into a senior operations/management role in the future

If you are someone who:

loves working with people, is fantastic with children, enjoys talking to parents, is highly organised, can multitask like a pro and brings positive energy into everything you do — we'd love to hear from you.

You don't need to be a teacher.

You need to be someone we can trust to run the centre.

How to Apply

Please submit your resume along with a short cover letter explaining:

Why you are interested in the role
Your experience working with children/customers
Your availability
Why you believe you would be a great fit for Success Tutoring Caroline Springs

Pay: $30.00 – $40.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

technology and operations centre jobs in somerton, vic

Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs

Service Desk Analyst_Full Time_Burnley VIC

Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne

ICT Product Specialist

AMAZON Web Services - Logistics Associate, Data Centre Operations

Technology and Operations Centre Referrals

Customer Service Specialist

IT Operations Specialist

Customer Support Officer

PCD Systems and Reporting Analyst

Technology Officer - Systems Support

Customer Delivery Specialist

Admin/Facilities Officer

ICT Manager - Victorian School of Languages

Data Center Operation Technician , Data Centre Operations

Customer Experience Specialist (Voice Team)

Bring It On! Young Women in Trades and Technology (YWITT) Project Coordinator

Pathology Collector

Business Specialist

Support Analyst

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