PCD Systems and Reporting Analyst
- People systems administration across all critical people systems including PayGlobal, SuccessFactors and Emplive
- Strong reporting and data focus
- Full-time, ongoing position
- $104,790 - $114,015 per annum plus Super and RDO leave
At City of Boroondara, we are committed to delivering services that place our community at the centre of everything we do. This is a great opportunity to join our People, Culture and Development team and help ensure our people systems, reporting and data controls support high-quality service delivery across Council.
About the role
The PCD Systems and Reporting Analyst will support the operational management, administration and continuous improvement of Council’s people systems, including PayGlobal and SuccessFactors. The role works across system support, reporting, data quality and process improvement to help ensure our systems are reliable, secure and aligned with business needs.
Working closely with internal stakeholders, technology partners and vendors, you will investigate system issues, support approved changes, maintain reporting controls and provide practical recommendations that improve the employee and customer experience.
About you
You are a collaborative and customer-focused professional with experience supporting HR, payroll, workforce management or other business-critical systems. You bring strong analytical skills, sound attention to detail and the ability to turn data and system information into clear insights, reports and improvements.
You communicate clearly with a range of stakeholders and can explain technical information in a practical and accessible way. You are organised, proactive and comfortable managing competing priorities while maintaining confidentiality, privacy and strong governance practices.
Key responsibilities
In this role, you will administer, monitor and support Council’s people systems to ensure they operate reliably, securely and in line with privacy, cyber security and governance requirements. You will manage user access, workflows, templates, forms, fields, reference data and related documentation in accordance with approved controls and business needs.
You will prepare standard and ad hoc reports, maintain data quality and develop people insights that support evidence-based decision-making. This includes identifying and resolving data integrity issues, maintaining reporting processes and helping stakeholders access accurate, timely and meaningful information.
You will contribute to system optimisation and continuous improvement by analysing processes, documenting requirements, recommending practical solutions and supporting approved changes. You will also assist with system releases, project activities, user guidance and vendor coordination to help deliver responsive and effective PCD services.
Why join us
At the City of Boroondara, we are committed to creating a workplace where people feel valued, supported and empowered to do their best work. We offer a positive and inclusive culture, opportunities for professional development and the chance to make a meaningful contribution to the community.
Benefits
You will enjoy access to flexible work arrangements, generous leave entitlements, and wellbeing programs. We provide ongoing professional development opportunities and a collaborative team environment where your skills and ideas are valued. This is your chance to work on meaningful projects that shape the future of our city.
If you want to know more about the benefits of working for the City of Boroondara, please visit our Careers Website.
Employment Requirements
- Relevant qualification and/or demonstrated experience in HR people systems, business administration, information systems, data analytics or a related field.
- Demonstrated experience administering or supporting HR, payroll or people systems, preferably including SuccessFactors, PayGlobal or comparable platforms
- Applicants must have the right to work in Australia.
- Preferred applicants will be required to undergo a National Police Record check.
How to apply
If you are ready to take on this rewarding role, we would love to hear from you. Please submit your application, including a resume and a cover letter addressing the key selection criteria, online . Applications close on Friday 11 September 2026 at 11:59pm.
All applications must be made via the online portal; no applications direct to the hiring manager will be considered. No calls or applications from agencies please.
For any further information please refer to the Position Description, or contact Sandra Nikakis (PCD Operations and Systems Lead) during business hours on (03) 9278 4429 for a confidential discussion.
We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or [email protected] to allow us to help in any way we can.
Who are we?
The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.
We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.
You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.
With so much going on it’s a great time to join Boroondara!
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