About Us
Access Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centered care across Melbourne’s inner and outer east and northeast.
With 550+ staff and 200 volunteers across 17 locations, we offer a wide range of integrated services to support diverse communities. Following our May 2025 merger with Inspiro, we’ve expanded our reach into the Yarra Ranges and strengthened our commitment to accessible, high-quality community health services.
We are proud of our commitment to Diversity, Equity, and Inclusion (DEI), strong Environmental, Social, and Governance (ESG) principles, and our respect for the rights culture and contributions of First Nations peoples. At AccessHC, we are united by compassion, collaboration and community-led care to help people live healthier lives.
The opportunity
The Parent Outreach Support Worker position reports directly to the Manager, Parenting and Family Services based in Camberwell. This is a key role that provides an early intervention response to first time and new parents assessed as vulnerable in their parenting, with a focus on but not limited to parents experiencing or at risk of mental health challenges. This role requires travel throughout the City of Boroondara as we provide support to parents within their own home environment.
What you will be doing
- Provide an outreach support service to vulnerable new parents across the City of Boroondara
- Deliver a flexible outreach response, which could include client engagement, risk assessment, counselling, parenting strategies, information, advocacy, and referral
- Provide group facilitation when required
- Risk management
- File management
- Engage and network with internal and external stakeholders
What you will bring
Key Selection Criteria
- Tertiary qualifications in Social Work, Nursing, Early Childhood, Psychology or a related discipline/eligibility for membership with a relevant professional body such as AASW or APS
- Minimum of 2 years’ experience in delivering a casework or counselling practice in an outreach way
- Minimum of 2 years’ experience working with clients in the areas of mental health, child and baby development and parenting (especially of babies and infants)
- Experience in working with families in crisis, including a capacity to practice active engagement
- Demonstrated knowledge, experience and skills in the provision of counselling and casework services
- Proficiency in Microsoft Office and relevant software applications
Compliance Requirements:
- National Police Check, Working with Children Check
- Evidence of the right to work in Australia and a valid Driver’s Licence.
Attributes we value
- Strong communication and interpersonal skills with well-developed presentation and report writing skills
- An ability to work sensitively with people of diverse cultures, abilities, ages, sexualities and gender identities
- Understanding of working within a community agency, including sensitivity to the needs of disadvantaged or marginalized members of the community
- Flexibility to work both as part of a team and individually as required
- Commitment to continuous quality improvement and health promotion principles
- Effective time management and prioritisation skills
- Demonstrated behaviours consistent with Access Health and Community values
What we offer
- Be part of a respected leading health and community organisation driving innovative change
- Purpose driven work in a supportive, values-driven team environment
- Access professional development opportunities
- Make a genuine difference in the lives of people and communities
- The chance to work with passionate professionals dedicated to improving lives
- Salary packaging benefits (increase take-home pay)
Access Health and Community Culture and Benefits
At AccessHC, we offer more than just a fulfilling career; we provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact, and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging. Our culture promotes an environment of success and fulfilment.
Join us and experience a career where you truly make a difference.
The position encompasses an extensive range of benefits:
- Supportive and values-based culture and engaged workforce
- Culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- Focus on staff wellbeing and health - Employee Assistance Program (EAP)
- Commitment to ongoing professional development and career growth
- Paid parental leave and opportunity to purchase additional leave
- Annual leave loading
- Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/ entertainment expenses)
Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefits
Apply Now
Submit your application including your resume and cover letter addressing the selection criteria.
Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/
Please email: Matthew Morrison, Acting Manager – Parenting and Family Services
E: [email protected] if you would like further information about the role.
Why join Us?
- Be part of a leading health and community organisation driving innovative change
- A unique opportunity to make a lasting impact on community health services
- Work in a supportive, values-driven team environment
- A rewarding role in a dynamic organisation with a mission-driven culture
- Enjoy flexible work settings across the eastern suburbs
- Access professional development opportunities
- Make a genuine difference in the lives of people and communities
- The chance to work with passionate professionals dedicated to improving lives
Apply now so you do not miss this opportunity, as we will be assessing applications when submitted. No recruitment agencies thank you.
Applications close: 7th June 2026
Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices. Access is required to undertake compliance checks; however, a record of criminal history does not preclude applicants from applying for suitable positions. All applications will be assessed on a case-by-case basis and managed in a confidential and practical manner.
