We are seeking an experienced Mining Support Manager to join our Resource Industries team. This is a senior leadership role with direct responsibility for managing strategic customer relationships across the Hunter Valley and Mudgee regions.
As a trusted advisor to our mining customers, you will play a critical role in driving aftermarket growth, optimising fleet performance, and delivering value through improved physical availability (PA) and total cost of ownership (TCO) outcomes for Caterpillar mining equipment.
Leading a team of six highly skilled professionals across technical and account management functions, you will partner closely with senior customer stakeholders to develop and implement tailored fleet support strategies. Your ability to build strong relationships, identify opportunities, and align solutions with customer objectives will be key to delivering sustainable outcomes for both our customers and WesTrac.
This is a unique opportunity to combine commercial leadership, technical expertise, and customer engagement in a role that directly influences the success of some of the region's largest mining operations.
Collaborate, influence and negotiate across customer, operational, technical and commercial stakeholders to deliver mutually beneficial outcomes.
Lead, coach and develop a high-performing team, fostering a strong culture of safety, accountability and operational excellence.
Oversee site performance, budgets, forecasts and commercial agreements while identifying opportunities to improve processes, enhance customer outcomes and deliver sustainable business growth.
Demonstrated success in a senior leadership, account management, operational or commercial role within the mining, resources or heavy equipment sector.
At WesTrac, we’re Made for More—more opportunity, more growth, and more impact. With a team of over 4,500 people nationally, we’re united by our care for each other, our passion for building a better tomorrow, and our commitment to continual evolution.
We invest heavily in your development, offering access to our in‑house RTO(50737), dedicated learning pathways, and hands‑on experience with the latest Cat® technology and future‑focused capabilities. As one of the world’s largest authorised Cat® dealers, you’ll be part of an industry leader shaping what’s next in mining and construction.
Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown. Purchased leave program and RDO options available.
If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact NSW Recruitment on 1300 797 028
Please note: WesTrac may commence shortlisting and interviewing candidates prior to the closing date and reserves the right to withdraw this advertisement earlier if a suitable candidate is appointed. Successful applicants will be required to complete a satisfactory National Criminal History Check & Medical as part of the recruitment process.
At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.
