In-Demand Customer service consultant / manager Jobs in Seaford, Vic

Customer Service Consultant / Manager
Mike's Carpet Discounters —Carrum Downs VIC
- Weekend availability
- Merchandising
- English
- Organisational skills
Interior Decorator - Frankston
FREEDOM Furniture —Frankston VIC
- Part-time
- Employee discount
Quick Apply
14d
IT Support Officer
Bayside City Council —Sandringham VIC
- $5.00 - $83,038.80 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
- Work from home
- Parental leave
11d
Business Manager - ES2 - Range 6
Government schools —Melbourne Eastern Suburbs VIC
- Urgently hiring
- Management
- Administrative experience
- Recruiting
12d
Retail Service Manager
National Pharmacies —Brighton VIC
- Weekend availability
- Management
- Sales
- Clinic
Quick Apply
13d
Sales Manager – Central Star Autohaus Mornington
Patterson Cheney Pty Ltd —Moorabbin VIC
- $150,000 - $200,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
13d
Design Engineer
Equans —Mount Waverley VIC
- Sales
- Engineering
- Electrical experience
- Parental leave
- Employee assistance program
14d
Territory Manager - Golf & Turf
Brandt Tractor —Knoxfield VIC
- Full-time
- Management
- Sales
- Communication skills
- Employee assistance program
- Opportunities for advancement
Quick Apply
Senior Project Engineer
Veolia —Mount Waverley VIC
- Full-time
- Bachelor's degree
- Leadership
Quick Apply
Regional Sales Leader - Hyper Scale/AI/DC
Corning —Mulgrave VIC
- Engineering
- Business development
- Bachelor's degree
Supplier Business Manager - Embedded
Braemac Pty Ltd —Notting Hill VIC
- CRM software
- Management
- Sales
Sales Consultant - Plush (Moorabbin)
Plush Think Sofas —Moorabbin VIC
- Part-time
- Sales
- Customer service
- Merchandising
Quick Apply
Business Development
Cloud Factory —Glen Waverley VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Implementation Consultant
Cloud Factory —Glen Waverley VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Interior Decorator - Frankston
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Ensure all customers receive exceptional service in their homes and our stores. Hone your product knowledge to increase store & staff confidence in the services…
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Customer Service Consultant / Manager

Mike's Carpet Discounters
Carrum Downs VIC

Apply Now

Job Details

Full-time | Contract | Fixed term

Qualifications

Merchandising
English
Organisational skills
Time management

Full Job Description

Location: Mike’s Carpets Flooring & Blinds Centre, stores – Carrum Downs, Glen Waverley.

Employment type : Fulltime / fixed term contract.

Mikes Carpets Flooring & Blinds Centre is a family-owned and operated business, servicing both metropolitan and regional Victoria since 1975. It specialises in carpets, flooring, and window finishes and has stores in Glen Waverley, Carrum Downs, Rosebud and Truganina, with a very strong physical store and online foot print growth strategy.

About the role

To provide our customers with a superior level of service in order to achieve customer satisfaction.

Working in a very fast-paced and friendly environment with a young and dynamic team, you will assist the executive team, project manager and commercial sales/delivery team with all aspects of estimating from take-offs, setting up quotes of different complexities, quoting and data input.

The key responsibilities of this role will be:

Establishing and evaluating policies, plans, and processes for dealing with
customers and the products and services offered.
Assuring business operational effectiveness.
Helping with recruitment and giving team members instructions and feedback.
Guiding, inspiring, and developing the customer service team
Planning and executing after-sales services to monitor customer satisfaction, guarantee the performance of acquired goods, and adjust and improve services offered
Coordinating with other organisational units, service providers, and clients to determine and meet client expectations.
Stay abreast of market trends and employ best practises as necessary
Use assets and manage resources to meet both qualitative and quantitative
goals.

To be considered for this role, you will have the following attributes:

Ability to listen and learn and show genuine care for both team and customers.
Should have skills or experience in a specific flooring industry, supported by intermediate computer literacy.
Valid Victorian Drivers’ license required.
The drive to exceed sales goals and KPIs.
Clean, professional presentation.
Fluent in English.
Ability to work reasonably extended hours and work weekends.
Flexibility to attend after-hours appointments for commercial customers.
Intermediate understanding of retail and commercial/industrial operations.
Keeping the work environment clean and safe.
Key attributes that are fundamental to the team are a passion for quality, self-motivation, and teamwork for the role. We are seeking someone who has the requisite skillset, although has some development goals that will entail growing our business.
Promote an environment that excels in customer service and reduced wait times
Coaching teams to deliver great experiences through superb store standards in Safety and Merchandising.

Personal skills

Strong time management and organisational skills
A passionate individual who shows enthusiasm, care and ownership
Acute attention to detail
Ability to embrace a collaborative and team attitude
Constantly striving for greatness
Community orientated
Ability to create a vision, coach, motivate and inspire a team to stretch their capabilities, unlock potential and build commitment to achieving the vision.

This is a hands-on role for a proactive all-rounder who is passionate about project estimation, and handling customers, can develop meaningful relationships, problem solve with ease and likes to have some fun along the way. Projects can involve some issues. Therefore, the ability to analyse problems, determine the best options available and utilise existing relationships with customers, trades, or suppliers to Resolve the issue is paramount.

Key attributes that are fundamental to the team are a passion for quality, self-motivation, attention to detail and teamwork for the role. We are seeking someone who has the requisite skillset, although has some developmental goals that will entail growing our business.

Apply Now

Refine Your Search

customer service consultant / manager jobs in seaford, vic

Customer Service Consultant / Manager

Interior Decorator - Frankston

IT Support Officer

Business Manager - ES2 - Range 6

Retail Service Manager

Sales Manager – Central Star Autohaus Mornington

Design Engineer

Territory Manager - Golf & Turf

Senior Project Engineer

Regional Sales Leader - Hyper Scale/AI/DC

Supplier Business Manager - Embedded

Sales Consultant - Plush (Moorabbin)

Business Development

Implementation Consultant

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