In-Demand Senior mechanic Jobs in Sa

Senior CRM and Loyalty Manager
SILK Laser Clinics —Norwood SA
- Full-time
- CRM software
- Marketing
- Salesforce
Quick Apply
Senior Engineer - Geotechnical
Consolidated Power Projects Australia —Greater Adelaide SA
- Full-time
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
4d
Business Development Executive
All Star Access Hire —Greater Adelaide SA
- $100,000 - $120,000 a year
- Full-time
- Mechanic experience
- Business development
- Construction
Trainee Tyre Technician (Tyre Fitter) - Wingfield
Bridgestone Australia —Wingfield SA
- Full-time
- On-the-job training
- Employee discount
10d
Leading Hand
CEA —Wingfield SA
- Full-time
- Mechanic experience
- Customer service
- Construction
- Employee assistance program
- Employee discount
20h

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Senior CRM and Loyalty Manager

SILK Laser Clinics -
Norwood SA

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Marketing
Salesforce

Full Job Description

Ready to shape the future of customer engagement, loyalty and growth?
We’re looking for an ambitious and customer-obsessed Senior CRM & Loyalty Manager to join the Marketing team at MediAesthetics, part of Wesfarmers Health.
This is a unique opportunity to lead CRM, loyalty and customer data strategy across a growing portfolio of brands, driving customer retention, loyalty, customer lifetime value and commercial growth while embedding strong customer data governance and compliance frameworks.
A bit about the role
As the Senior CRM & Loyalty Manager, you’ll own and elevate CRM, loyalty and customer data strategy across the business. You’ll work closely with leaders across Marketing, Technology, Operations and Finance to deliver personalised customer experiences, optimise customer journeys and drive measurable commercial outcomes. You will also lead enterprise-wide customer data governance, ensuring customer data is managed responsibly, compliantly and strategically.
Your key responsibilities

Own the CRM, Loyalty and Customer Data strategy across a multi-brand portfolio, driving customer lifetime value, retention, frequency, advocacy and revenue growth
Lead the end-to-end customer lifecycle strategy across acquisition, engagement, retention, reactivation and loyalty
Drive the evolution of the CRM and loyalty ecosystem, maximising automation, personalisation and data-led decision making
Partner with executive leaders across Marketing, Operations, Digital, Technology and Commercial to align CRM and loyalty strategy with business objectives
Champion a customer-first, insight-led approach using behavioural data, analytics and predictive modelling
Own the CRM, Customer Data and Loyalty roadmap, identifying opportunities for innovation and growth across all touchpoints
Establish and maintain enterprise CRM and Customer Data Platform (CDP) governance frameworks, ensuring responsible, compliant and strategic data management
Lead enterprise-wide CRM, customer data and loyalty governance, including privacy compliance, consent management, data quality, platform governance, risk management and customer trust
Design and optimise segmentation frameworks, customer journeys and automation programs to improve conversion, retention and lifetime value
Lead loyalty strategy design and execution, including rewards, engagement mechanics and program optimisation
Translate complex customer and performance data into clear insights and strategic recommendations for executive decision-making
Build strong partnerships with technology vendors and internal stakeholders to deliver seamless CRM and loyalty capability
Drive continuous optimisation through testing, experimentation and performance measurement
Monitor emerging trends in customer engagement, loyalty, technology and regulation to ensure market-leading capability
Integrate digital, clinic and loyalty touchpoints into a seamless omnichannel customer experience

What you’ll bring

10+ years’ experience in CRM, lifecycle marketing, customer data, loyalty and customer engagement roles
Strong experience in enterprise CRM and CDP platforms (e.g. Insider, Salesforce, Braze, Adobe)
Demonstrated experience in customer data governance, including privacy compliance, consent management, data quality frameworks and platform governance
Proven ability to lead cross-functional initiatives and influence senior stakeholders across complex organisations
Strong commercial acumen with the ability to translate data into actionable insights and measurable outcomes
Deep understanding of segmentation, automation, personalisation and loyalty program design
Experience working within multi-brand or complex organisational environments
Strong strategic thinking with a customer-first mindset and ability to balance experience, brand and commercial performance
Tertiary qualification in Marketing, Business or related field preferred

Why join MediAesthetics?

High-impact leadership role shaping CRM, loyalty and customer data strategy at scale
Opportunity to influence customer experience across a national, multi-brand network
Exposure to leading-edge CRM, data and marketing technology
Collaborative, high-performing and growth-focused team environment
Backing and stability of Wesfarmers Health with genuine career development opportunities

Ready to make an impact?
Apply now or contact [email protected] to take the next step in your leadership career.
Your future in customer data, loyalty and growth starts here.

Quick Apply

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senior mechanic jobs in sa

Senior CRM and Loyalty Manager

Senior Engineer - Geotechnical

Business Development Executive

Trainee Tyre Technician (Tyre Fitter) - Wingfield

Leading Hand

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