In-Demand Data center Jobs in Rosebery, Nsw

Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT Ltd —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
IT Desktop Support Engineer
Allied digital service limited —Sydney NSW
- $53,000 - $55,000 a year
- Monday to Friday
- In-person
Quick Apply
7d
Graduate Trainee – Financing & Advisory
Société Générale —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- No experience needed
Social Media Manager (12 Months Fixed Term Contract)
Warner Bros. Discovery —St Leonards NSW
- Contract
- Communication skills
- Marketing
12d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Client Executive
NetApp —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Azure
- Annual leave
- Employee assistance program
Loss Prevention Triage Coordinator
TJX Australia —Mascot NSW
- Weekend availability
- Remote
- Analysis skills
- Communication skills
10d
Assistant Accountant
Nextt Group —Surry Hills NSW
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
Quick Apply
6d
Manager, HR Services, ANZP (Maternity Cover, 12 Months)
Marriott International, Inc —Sydney NSW
- Full-time
- Administrative experience
- Analysis skills
- Human resources
Game Producer
Light & Wonder —Silverwater NSW
- Full-time
- Organisational skills
- Agile
- Communication skills
- Parental leave
14d
Resource Manager-Data Center (Trades, Apprentices & Industrial Expert)
CBRE —Sydney NSW
- Full-time
- Management
- Administrative experience
- Education
IT Administrator
IREN —Sydney NSW
- Full-time
- Management
- Computer Science
- Administrative experience
- Annual leave
People and Culture Advisor
IREN —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Business Development Representative
BMC Software —Sydney NSW
- Sales
- AI
- Communication skills
Data Center Energy Lead, Australia
Anthropic —Sydney NSW
- Hybrid work
- Education
- Bachelor's degree
- AI
- Parental leave
2027 | APEJ | Sydney | Engineering | Summer Analyst
Goldman Sachs —Sydney NSW
- Seasonal
- Bachelor's degree
- Internship
Digital Adoption and Sales Specialist ANZ – MI & RO - MIM Software
GE HEALTHCARE —Mascot NSW
- Engineering
- Analysis skills
- Bachelor's degree
WHS Coordinator , Workplace Health and Safety
Amazon Commercial Services Pty Ltd - F47 —Moorebank NSW
- Weekend availability
- Data analysis skills
- Microsoft Office
- Bachelor's degree
6d
Talent Acquisition Recruiter - Australia - 6 months FTC
World Wide Technology Holding, LLC —Sydney NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d

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data center jobs near rosebery, nsw

Service Desk Analyst (Maternity Replacement) : 12 month Contract

NTT Ltd -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

ITIL Foundation
ITIL Certification
Call center experience
LAN
Education
ITIL
WAN
Diploma
Communication skills
Information Technology

Full Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Managed Services Service Desk Agent is a senior service desk resource and the first point of contact for clients and vendors.

This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests.

The Managed Services Service Desk Agent applies standard operating procedures, in line with expectations of the role.

Key responsibilities:

Receives, logs, validates and diagnoses client requests, on the full range of products and services offered, applying agreed service level agreements leveraging standard tools, platforms, and processes.
Uses Managed Services product and process knowledge along with discretion to respond to tickets.
Provides client with a first call resolution, where possible, leveraging standard operating procedures or work instructions.
Flags the need for such content, when relevant articles are not available
Provides timely updates to clients, when requested, on any pending requests or tickets.
Works closely with resolver groups, and other functions, to ensure timely updates are sent to the client.
Produces breach and aging reports for tickets opened by the service desk.
Identifies gaps and shortcomings in the current processes, procedures, services and provides recommendations for improvement.
Uses sound judgment to escalate an issue to a higher level.
Ensures that a professional level of service quality is maintained and that clients are satisfied.

To thrive in this role, you need to have:

Ambitious self-starter who is passionate about IT.
Solid expertise at using sound judgment to escalate an issue to a higher level.
Methodical in approach to ticket resolution.
Demonstrates an ability to interact with a variety of stakeholders.
Demonstrates required integrity to ensure excellent client service and retention.
Team player with excellent attention to detail and client focused.
Effective verbal and written communication skills.
Ability to work in 24X7 shift structure, based on a defined roster.
Familiar with ITIL concepts.
Sufficient knowledge of network technologies (WAN, LAN, WLAN), Security, Cloud, Videoconference or Collaboration is an asset.

Academic qualifications and certifications:

Advanced general qualification in Technology (Technical Diploma) or equivalent qualification.
India specific – A minimum of 13 years of education with a diploma in IT or a graduate degree or equivalent.
ITIL v4 foundation certification and knowledge is preferable.

Required experience:

Demonstrable related work experience in the Technology Industry and Call Center environment is preferred.

Workplace type: Hybrid Working

About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in RD.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

data center jobs in rosebery, nsw

Service Desk Analyst (Maternity Replacement) : 12 month Contract

Service Desk Analyst (Maternity Replacement) : 12 month Contract

IT Desktop Support Engineer

Graduate Trainee – Financing & Advisory

Social Media Manager (12 Months Fixed Term Contract)

SVP Client Delivery & Regional Lead APAC

Client Executive

Loss Prevention Triage Coordinator

Assistant Accountant

Manager, HR Services, ANZP (Maternity Cover, 12 Months)

Game Producer

Resource Manager-Data Center (Trades, Apprentices & Industrial Expert)

IT Administrator

People and Culture Advisor

Business Development Representative

Data Center Energy Lead, Australia

2027 | APEJ | Sydney | Engineering | Summer Analyst

Digital Adoption and Sales Specialist ANZ – MI & RO - MIM Software

WHS Coordinator , Workplace Health and Safety

Talent Acquisition Recruiter - Australia - 6 months FTC

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