In-Demand Work from Jobs in Rockingham, Wa

Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Maths Tutor – Flexible, Rewarding Work
Ezy Math Tutoring Pty Ltd —Warnbro WA
- $30 - $40 an hour
- Part-time
- In-person
- Leadership
- Communication skills
Quick Apply
5d
Warehouse Team Member
The Good Guys —Rockingham WA
- Hybrid work
- Parental leave
- Employee assistance program
3d
Team Member
KFC Australia —Warnbro WA
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Retail Consultant, Rockingham
Optus —Rockingham WA
- $36.80 an hour
10d
Logistics & Warehousing Employee
Thales —Rockingham WA
- $70,299 a year
- Overtime
- Warehouse
- Health insurance
- Parental leave
Client Advisor - Rockingham and Armadale
Amplifon —Rockingham WA
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
5d
Prep Cook
Winnie's Bakehouse & Catering —Rockingham WA
- $32 - $38 an hour
- Part-time
- Cooking
- In-person
- Kitchen experience
- Employee discount
Quick Apply
5d
Storeperson-grade 2
Toll Group —Garden Island WA
- Full-time
- Organisational skills
Kitchen Hand
Almuna —Rockingham WA
- $24.95 - $42.72 an hour
- Customer service
- In-person
Quick Apply
4d
Wait Staff
Almuna —Rockingham WA
- $24.95 - $45.02 an hour
- Customer service
- In-person
- Cash handling
Quick Apply
4d
Support Worker Multi-Skilled
Chorus Australia —Safety Bay WA
- $34.57 - $34.59 an hour
- Part-time
- Hybrid work
- First Aid Certification
- Computer skills
- Communication skills
Quick Apply
Education Assistant - Special Needs
Department of Education —Safety Bay WA
- $36.87 - $41.37 an hour
- Full-time
- Organisational skills
- Communication skills
10d
Sales Assistant (Casual)
Autobarn —Port Kennedy WA
- Customer service
- Recruiting
- Organisational skills
- Parental leave
Quick Apply
Junior Cafe All Rounder
Ellie's cafe —Port Kennedy WA
- From $24.95 an hour
- Every weekend
- Customer service
- In-person
- Cash handling
Quick Apply
6d
Work Health and Safety Officer
South Metropolitan Health Service —Rockingham WA
- $80,812 - $87,549 a year
- Part-time
Host/Hostess
Almuna —Rockingham WA
- $60,000 - $90,000 a year
- Full-time
- Hospitality
- Customer service
- In-person
Quick Apply
4d
Junior Flavourologist
Baskin-Robbins —Rockingham WA
- Weekend availability
- Customer service
- Leadership
Library Officer
Department of Education —Wellard WA
- $72,562 - $77,741 a year
- Part-time
- Customer service
- Administrative experience
- Communication skills
12d
Regional Support Coordinator
MyIntegra —Rockingham WA
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply

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Customer Service Specialist - Call Centre

MyIntegra -
Rockingham WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Call centre
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

work from jobs in rockingham, wa

Customer Service Specialist - Call Centre

Maths Tutor – Flexible, Rewarding Work

Warehouse Team Member

Team Member

Retail Consultant, Rockingham

Logistics & Warehousing Employee

Client Advisor - Rockingham and Armadale

Prep Cook

Storeperson-grade 2

Kitchen Hand

Wait Staff

Support Worker Multi-Skilled

Education Assistant - Special Needs

Sales Assistant (Casual)

Junior Cafe All Rounder

Work Health and Safety Officer

Host/Hostess

Junior Flavourologist

Library Officer

Regional Support Coordinator

I want to receive the latest job alert for work from in rockingham, wa

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