In-Demand Employment Jobs in Rockingham, Wa

Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Regional Support Coordinator
MyIntegra —Rockingham WA
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Customer Service Team Member
Bunnings —Baldivis WA
- Part-time
- Café
- Parental leave
Customer Service Officer
genU —Rockingham WA
- $55,714 - $62,021 a year
- Full-time
- University
- Annual leave
- Employee assistance program
Team Member
KFC Australia —Warnbro WA
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
School Officer
Department of Education —Safety Bay WA
- $72,562 - $77,741 a year
- Full-time
- Customer service
- Office
- Administrative experience
22h
Employment Services Roles
atWork Australia —Rockingham WA
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
1d
Casual Sales Assistant | Prouds Kwinana
Prouds —Kwinana WA
- Sales
- Customer service
- Employee discount
Quick Apply
Junior Flavourologist
Baskin-Robbins —Rockingham WA
- Weekend availability
- Customer service
- Leadership
Logistics & Warehousing Employee
Thales —Rockingham WA
- $70,299 a year
- Overtime
- Warehouse
- Health insurance
- Parental leave
Enrolled Nurse or AIN - Administration Vaccinations -WA Rockingham
Medical Consulting Business with a National Presence —Rockingham WA
- $30 - $40 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Education Assistant - Special Needs
Department of Education —Safety Bay WA
- $36.87 - $41.37 an hour
- Full-time
- Organisational skills
- Communication skills
13d
Casual Team Member
Baskin-Robbins —Rockingham WA
- On-the-job training
Administration Officer - Compliance and Emergency Liaison
City of Rockingham WA —Rockingham WA
- $77,854 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
4d
Student Support Coordinator
Department of Education —Secret Harbour WA
- $90,161 - $94,587 a year
- Full-time
- Research
- Analysis skills
- Organisational skills
13d
Liaison Officer - Goldsworthy Veterans & Families Centre
RSL WA —Rockingham WA
- Weekend availability
- Office
- Communication skills
Quick Apply
BP Console Operator
Epic Group —Port Kennedy WA
- $25.80 - $40.75 an hour
- Part-time
- Sales
- Customer service
- POS
Quick Apply
Resident Medical Officer - WBA Program
South Metropolitan Health Service —Rockingham WA
- $102,377 - $122,740 a year
- Full-time
- Teaching
- Hospital experience
- Time management
14d
Storeperson-grade 2
Toll Group —Garden Island WA
- Full-time
- Organisational skills
Personal Banker - Home Lender Specialist
Beyond Bank Australia —Rockingham WA
- From $86,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
- Annual leave
- Employee discount
Quick Apply
10d

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Customer Service Specialist - Call Centre

MyIntegra -
Rockingham WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Call centre
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

employment jobs in rockingham, wa

Customer Service Specialist - Call Centre

Regional Support Coordinator

Customer Service Team Member

Customer Service Officer

Team Member

School Officer

Employment Services Roles

Casual Sales Assistant | Prouds Kwinana

Junior Flavourologist

Logistics & Warehousing Employee

Enrolled Nurse or AIN - Administration Vaccinations -WA Rockingham

Education Assistant - Special Needs

Casual Team Member

Administration Officer - Compliance and Emergency Liaison

Student Support Coordinator

Liaison Officer - Goldsworthy Veterans & Families Centre

BP Console Operator

Resident Medical Officer - WBA Program

Storeperson-grade 2

Personal Banker - Home Lender Specialist

I want to receive the latest job alert for employment in rockingham, wa

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