In-Demand sales support representative Jobs in rockhampton qld

Rental Operations Agent /Customer Service Representative (Casual)
Avis Budget Group —Rockhampton QLD
- $33.38 an hour
- Part-time
- Hospitality
- Customer service
- Employee assistance program
- Employee discount
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Rental Operations Agent /Customer Service Representative (Casual)
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Rental Operations Agent /Customer Service Representative (Casual)

Avis Budget Group -
Rockhampton QLD

Quick Apply

Job Details

Part-time
$33.38 an hour
1 day ago

Benefits

Employee assistance program
Employee discount
Life insurance

Qualifications

Hospitality
Intermediate Scaffolding Ticket
Customer service
Driver Licence

Full Job Description

Working for our world-famous car rental brand based at the Rockhampton Airport in a role that has the best of both worlds - face to face customer service interaction and keeping fit with the back of house responsibilities.

Casual ongoing role – Rockhampton Airport based
Full training provided to help you achieve your goals & reach your potential
Supportive, friendly, and caring culture
Large, stable global organisation
Opportunity to grow and move internally within our business

About the Role

As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.

What you’ll do

Establishing customer car rental needs by actively listening
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
Prepare the interior and exterior of our vehicles which includes; cleaning, washing, and vacuuming
Refuelling gas tanks, checking fluid levels and tire conditions along with pressure and tread depth
Assess vehicle for any potential new damages and report it as per ABG’s vehicle damage procedure

What We’re Looking For:

Applicants must have a full and valid driver’s licence
This is a casual position that requires a minimum availability of 4 days per week
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information

Perks & Benefits:

$33.38ph + Loadings + Bonuses
Wellbeing program including life insurance, discounted health cover & superannuation options
Access to discounts on retail, fitness, cinema, and more
Employee discounts on car rentals across Avis Budget Group
24/7 Mental Health Support via Employee Assistance Program (EAP)
Comprehensive training to help you succeed and grow

Want to see what the role looks like in action?

Click below to watch a short video overview of the Rental Operations Agent role at our Brisbane Airport location.

https://youtu.be/Aq365vlS7C8?si=oKXkWi1UBpE9cH3w

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

Ready to be Driven To Be The Best ? Apply now and start your journey with us!

Rockhampton

Queensland

Australia

Quick Apply

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