In-Demand Senior it support officer Jobs in Rockhampton, Qld

Senior IT Support Officer
Rockhampton Regional Council —Rockhampton QLD
- $98,633 - $104,913 a year
- Full-time
- Azure
- Customer service
- Organisational skills
- Employee assistance program
6d
Senior Administration Officer
Queensland Government —Rockhampton QLD
- Microsoft Office
- Leadership
- Parental leave
- Employee assistance program
1d
Senior Administration Officer (Medical Records)
Queensland Government —Rockhampton QLD
- Temporary
- Medical office experience
- Parental leave
- Employee assistance program
8d
Reliability & Healthcare Standards Senior Officer
Queensland Government —Rockhampton QLD
- Patient monitoring
- Communication skills
- Parental leave
- Employee assistance program
13d
Paralegal Officer
Queensland Government —Rockhampton QLD
- Leadership
- Communication skills
14d
Principal House Officer - General Medicine
Queensland Government —Rockhampton QLD
- Temporary
- Medicine
- BLS Certification
- Parental leave
- Employee assistance program
7d
Senior Medical Officer (Rural Generalist / Provisional Fellow)
Queensland Government —Rockhampton QLD
- Weekend availability
- Medicine
- Bachelor's degree
- Relocation assistance
Registrar or Principal House Officer (Paediatrics)
Queensland Government —Rockhampton QLD
- Temporary
- Medicine
- Parental leave
- Employee assistance program
10d
Senior Medical Officer - Governance (Obstetrics and Gynaecology)
Queensland Government —Rockhampton QLD
- Overtime
- Medicine
- Bachelor's degree
- Relocation assistance
- Parental leave
6d

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Senior IT Support Officer

Rockhampton Regional Council -
Rockhampton QLD

Apply Now

Job Details

Permanent | Full-time
$98,633 - $104,913 a year
6 days ago

Benefits

Employee assistance program
Salary packaging

Qualifications

Azure
Customer service
IT support
Organisational skills
Communication skills
Intune

Full Job Description

Permanent / Full Time
Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
$98,633 – $104,913 per annum (LGIA Stream A Level 4) + Superannuation
Location – Rockhampton

Your new role

Rockhampton Regional Council is seeking a customer-focused Senior IT Support Officer to play a key role in keeping Council’s technology services reliable, responsive and easy for staff to use.

In this role, you will provide advanced technical support, resolve complex service requests, assist with technology implementations, and help drive practical improvements across the IT Service Desk. You will also coordinate minor projects, mentor team members, and contribute to clear documentation and user training that strengthens Council’s overall IT capability.

This position requires eligibility to hold an Aviation Security Identity Card (ASIC), including Australian citizenship and Police background checks arranged by Council.

What we are looking for

Strong IT support experience across hardware, software, network, Windows, Microsoft 365, Azure and InTune, and business application environments.
Ability to troubleshoot complex issues, manage competing priorities and deliver quality customer service.
Experience coordinating and delivering minor technology projects and work packages, including solution evaluation, implementation, documentation and transition to ongoing support.
Good communication, teamwork and mentoring skills, with a collaborative and solutions-focused approach.

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

Supportive Work/Life Balance
A large employer with a strong values driven culture
12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6%
Ongoing training and development opportunities
Corporate membership discounts
Payroll deductions and salary sacrifice options
17.5% annual leave loading
Wages paid fortnightly
Employee Assistance Program
Fitness Passport and active social clubs

What you need to do next

To apply for this opportunity, please submit two documents:

A 2-3 page Cover Letter addressing the Application Criteria below;

Your Current resume.

Application Criteria

Relevant IT qualification/s and/or demonstrated experience in an IT support environment resolving complex IT support requests.
Sound knowledge of Windows domain network support, networking concepts, Microsoft 365, Microsoft operating systems, Azure and InTune, and, business applications.
Well-developed customer service, communication and organisational skills, with the ability to manage competing priorities, explain technical issues clearly and support positive outcomes for end users
Demonstrated ability to coordinate and deliver minor technology projects and work packages, including solution evaluation, implementation, documentation and transition to ongoing support.

Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.

Applications Close: Monday 24 August 2026 at Midnight (AEST)

Apply Now

Refine Your Search

senior it support officer jobs in rockhampton, qld

Senior IT Support Officer

Senior Administration Officer

Senior Administration Officer (Medical Records)

Reliability & Healthcare Standards Senior Officer

Paralegal Officer

Principal House Officer - General Medicine

Senior Medical Officer (Rural Generalist / Provisional Fellow)

Registrar or Principal House Officer (Paediatrics)

Senior Medical Officer - Governance (Obstetrics and Gynaecology)

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