In-Demand Service desk support Jobs in Rockdale, Nsw

Specialist Hub Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- From $35.98 an hour
- Part-time
- EMR systems
- Front desk
- In-person
- Employee discount
Quick Apply
10d
Outbound Call Agent
Wellness Department —Hurstville NSW
- $24.99 - $30.00 an hour
- Part-time
- Management
- In-person
- Leadership
- Employee discount
- Gym membership
Quick Apply
8d
Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- From $35.98 an hour
- Part-time
- Customer service
- EMR systems
- Front desk
- Employee discount
Quick Apply
10d
Analyst, Office and Team Assistant
Janus Henderson —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Outbound Sales Representative
Amplify Music Education —Surry Hills NSW
- $65,000 - $115,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick Apply
IT Support Representative
King Living —Turrella NSW
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quick Apply
3d
Accounts Team Member
Wellness Department —Hurstville NSW
- $24.99 - $30.00 an hour
- Part-time
- Management
- In-person
- Leadership
- Employee discount
- Gym membership
Quick Apply
11d
Sales and Admin - Team Member
Plus Fitness 24/7 Ashfield —Ashfield NSW
- $25 - $32 an hour
- Sales
- Customer service
- In-person
Quick Apply
Retail Planogram Merchandiser - Pagewood - NSW
CROSSMARK Australia —Pagewood NSW
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Retail Merchandiser - Chullora - NSW
CROSSMARK Australia —Chullora NSW
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Fulfillment Team Member
Mike Thag Logistics —Sydney NSW
- Up to $28.50 an hour
- Full-time
- CRM software
- Management
- Customer service
- Dental insurance
- Vision insurance
Quick Apply
Retail Planogram Merchandiser - Redfern - NSW
CROSSMARK Australia —Redfern NSW
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Office & Project Administrator (Mandarin Speaking)
AGC Interior —Regents Park NSW
- $60,000 - $65,000 a year
- Full-time
- CRM software
- Customer service
- Office
Quick Apply
Library Graduate
Bayside City Council —Bexley NSW
- $65,382 - $73,227 a year
- Full-time
- Parental leave
- Employee assistance program
3d
Onsite Services Officer
Australian Red Cross Lifeblood —Alexandria NSW
- $80,000 - $90,000 a year
- Full-time
- Microsoft Office
- In-person
- AI
- Parental leave
- Employee assistance program
5d
Desktop Support Engineer L1
Total IT Global —Barangaroo NSW
- $200 - $230 a day
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick Apply
Service Desk Analyst
AC3 —Sydney NSW
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
11d
Retail Planogram Merchandiser - Double Bay - NSW
CROSSMARK Australia —Double Bay NSW
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
ICT Customer Support Officer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
Service Desk Analyst
cubesys —Sydney NSW
- Rotating roster
- Remote
- Azure
- Customer service
- DevOps

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Specialist Hub Patient Liaison Officer

WiSE Specialist Emergency
Caringbah NSW

Quick Apply

Job Details

Permanent | Part-time | Full-time | Casual
From $35.98 an hour
10 days ago

Benefits

Employee discount

Qualifications

Medical scheduling
EMR systems
Front desk
Working with Children Check
Medical terminology
Medical receptionist

Full Job Description

WiSE Medical Sutherland Shire is looking for a new team of Specialist Hub Patient Liaison Officers (PLOs), our medical receptionists, who will be the first point of contact in our allied health Specialist Hub for our patients and visitors, providing excellent customer service while maintaining the smooth operation of the Specialist Hub. This role requires a proactive and confident individual who can manage various tasks with attention to detail and a compassionate approach.

The Caringbah location is scheduled to open 7th September 2026. Training will be conducted from early to mid-August in our Macquarie Park location to ensure that our new team are fully equipped and ready for our September grand opening. This role will start as a casual with ongoing bases in August 2026, official date to be confirmed. Permanent opportunities can be discussed for suitable candidates.

This role requires a valid paid Working with Children Check, as well as evidence of immunity to the specific diseases outlined under the NSW Health Category A mandatory requirements.

Key Responsibilities:

Front Desk Management:

Greet and assist patients and visitors with a friendly and professional demeanour.
Answer and direct phone calls efficiently, handling inquiries and scheduling appointments.
Maintain a tidy and organised reception area.

Administrative Support:

Manage and update patient databases with accuracy and confidentiality.
Process payments and handle billing inquiries; create invoices as needed.
Coordinate with medical staff to ensure smooth patient flow and scheduling.
Manage office inventory and order supplies when necessary.
Assist with document preparation, including forms and reports.

Customer Service:

Handle patient complaints and concerns with empathy and professionalism.
Provide clear communication and support to ensure a positive patient experience.
Proactively identify areas where support is needed and take initiative to address them.

Management support of Specialist Rooms:

Assist of the setup of each room on a daily basis, including specialist signage on doors, cleanliness and upkeep, stocktake reporting, general operation of hardware (Computers and Printers operating correctly) and appropriate in-room signage to signify the unavailability of rooms for general use.
Support coordination of ordering needs to the WiSE One office or appropriate persons for purchase.

Onboarding of Specialists:

Support the onboarding process for new specialists, encompassing tasks such as setting up specialists on C2C, obtaining provider and prescriber numbers, and ensuring the setup of pathology, radiology, and other diagnostic services for the doctors.
Assist to the onboarding procedure document to ensure effective completion of these tasks.

Qualifications & Skills:

Medical/ healthcare receptionist experience highly preferrable, reception experience acceptable
Allied health specialist reception experience highly preferrable
Basic understanding of medical terminology and Australian healthcare system is preferred.
Proficiency in computerized scheduling systems and electronic medical records (EMR) is highly desirable
Strong interpersonal skills with the ability to connect with diverse individuals.
Dependable and punctual, with the ability to manage stress in a fast-paced environment.
Exceptional organisational and multitasking skills.
Proficient in touch typing (minimum 60 words per minute).
Experienced in payment processing and invoice creation.
Strong attention to detail and commitment to maintaining confidentiality.

Personal Attributes:

Empathetic and Compassionate: Able to provide support and understanding to patients.
Proactive: Takes initiative in finding work and improving processes.
Confident: Comfortable asking questions and making decisions.
Dependable: Reliable and consistent in managing responsibilities.
Organized: Keeps the workspace tidy and handles multiple tasks with ease.

Pay: From $35.98 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

service desk support jobs in rockdale, nsw

Specialist Hub Patient Liaison Officer

Outbound Call Agent

Patient Liaison Officer

Analyst, Office and Team Assistant

Outbound Sales Representative

IT Support Representative

Accounts Team Member

Sales and Admin - Team Member

Retail Planogram Merchandiser - Pagewood - NSW

Retail Merchandiser - Chullora - NSW

Fulfillment Team Member

Retail Planogram Merchandiser - Redfern - NSW

Office & Project Administrator (Mandarin Speaking)

Library Graduate

Onsite Services Officer

Desktop Support Engineer L1

Service Desk Analyst

Retail Planogram Merchandiser - Double Bay - NSW

ICT Customer Support Officer

Service Desk Analyst

I want to receive the latest job alert for service desk support in rockdale, nsw

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