In-Demand Remote customer service Jobs in Ripley Qld

Customer Service Representative - eCommerce | Acacia Ridge
Lighting Illusions —Acacia Ridge QLD
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Customer service
- ERP systems
- Data entry
- Work from home
- Employee discount
Quick Apply
6d
Travel and Accommodation Coordinator
Compass Group Australia —Redbank Plains QLD
- Weekend availability
- In-person
- Communication skills
Urgent Care Coordinator | Remote | Full Time
For Health Group —Browns Plains QLD
- Full-time
- Remote
- Organisational skills
- Health insurance
- Dental insurance
Store Associate
TJX Australia —Oxley QLD
- Part-time
- Sales
- Communication skills
National Sales Manager
Imperium Corporate Services —Seventeen Mile Rocks QLD
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
- Annual leave
Quick Apply
7d
Casual
TJX Australia —Oxley QLD
- Sales
- Communication skills
FIFO Relief Unit Manager
Compass Group Australia —Ipswich QLD
- Full-time
- Management
- Analysis skills
- Recruiting
- Free food
Sales Consultant - (Building / Construction / Industrial / Hire)
Aggreko —Wacol QLD
- Full-time
- Hybrid work
- CRM software
- Sales
- Electrical experience
- Paid training
- Tuition reimbursement
Mobile Mechanic
Mobile Tyre and Auto Team —Ipswich QLD
- From $1,800 a week
- Weekend availability
- Mechanic experience
Quick Apply
6d
Service Technician
Ingersoll Rand —Doolandella QLD
- Overtime
- Customer service
- Maintenance
- Outdoor work
13h
HSE Advisor
Aggreko —Wacol QLD
- Full-time
- Construction experience
- Communication skills
- Paid training
- Tuition reimbursement
Driver Trainer
Toll Group —Richlands QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Manager - Renewable Projects
Aggreko —Wacol QLD
- Full-time
- Remote
- Engineering
- Construction experience
- Leadership
- Paid training
- Tuition reimbursement
Chef
Compass Group Australia —Redbank Plains QLD
- $98,587 a year
- Full-time
- Cooking
- Communication skills
- Kitchen experience
- Free food
13d
Technical Sales Engineer - HVAC
Aggreko —Wacol QLD
- Full-time
- Salesforce
- Bachelor's degree
- HVAC
Technical Sales Engineer – Cooling Towers
Aggreko —Wacol QLD
- Full-time
- Salesforce
- Bachelor's degree
- HVAC
FIFO Chefs - Brisbane
Compass Group Australia —Forest Lake QLD
- Time management
- Free food
FIFO Origin Chefs
Compass Group Australia —Springfield QLD
- Full-time
- Writing skills
- Cooking
- Kitchen experience
- Parental leave
- Free food

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Customer Service Representative - eCommerce | Acacia Ridge

Lighting Illusions
Acacia Ridge QLD

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
6 days ago

Benefits

Employee mentoring program
Work from home
Employee discount

Qualifications

Sales support
Multilingual
Customer service
ERP systems
NetSuite
Data entry
Communication skills

Full Job Description

Our customers aren't browsing

Most of them are mid-renovation with a sparky booked for Thursday. Lighting goes in last, so when an order's wrong or a delivery's late, everything's waiting on it getting sorted.

That's where you come in.

About the role

Lighting Illusions is one of Australia's leading lighting and fan retailers, and we're looking for a Customer Service Representative to join our Online team at Acacia Ridge.

You'll look after our online customers from the first question through to the final delivery - answering enquiries by phone and email, preparing quotes, keeping orders moving, and stepping in when something doesn't go to plan.

Some days are steady and some are busy, and you'll have experienced people around you when something turns pear-shaped.

What you'll be doing

Responding to customer enquiries by phone and email
Preparing quotes and processing orders end-to-end, including follow-ups
Managing returns and warranty claims through to resolution
Working across NetSuite and our online platforms to keep orders moving
Spotting the small process fixes that make the whole team faster

What you'll bring

A year or more in customer service, sales support, retail or order processing
Clear, confident written and verbal communication - you can turn a frustrated customer into a happy one
Speed. When someone's waiting, a fast answer beats a perfect one
Empathy. You can hear what's actually going on underneath a complaint
Ownership. You stay with a problem until it's fixed, not just until it's been answered
Comfortable moving between multiple systems in a paperless environment

Nice to have: NetSuite or a similar ERP, and any background in lighting, fans or home improvement. If you haven't used NetSuite, we'll get you up to speed.

What we offer

Competitive salary depending on experience
Genuine career growth opportunities
Work from home flexibility once you've completed training and probation
Monday to Friday, 9am - 5pm. No weekends, no rotating rosters, no on-call
Staff discount across our full lighting and fan range
Structured onboarding and product training

Getting here

We're in Acacia Ridge, in Brisbane's south. Public transport options are limited, so your own reliable transport is essential.

How to apply

Hit Apply and send us your resume, along with a short cover note - half a page is plenty. Tell us about a time a customer had a problem and you sorted it out. What did you do, and how did it end up?

We read every one.

Job Type: Full-time

Pay: $60,000.00 – $70,000.00 per year

Benefits:

Employee discount
Employee mentoring program
Work from home

Ability to commute/relocate:

Acacia Ridge QLD: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Customer service: 1 year (Preferred)

Language:

English (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Acacia Ridge QLD

Quick Apply

Refine Your Search

remote customer service jobs in ripley qld

Customer Service Representative - eCommerce | Acacia Ridge

Travel and Accommodation Coordinator

Urgent Care Coordinator | Remote | Full Time

Store Associate

National Sales Manager

Casual

FIFO Relief Unit Manager

Sales Consultant - (Building / Construction / Industrial / Hire)

Mobile Mechanic

Service Technician

HSE Advisor

Driver Trainer

Project Manager - Renewable Projects

Chef

Technical Sales Engineer - HVAC

Technical Sales Engineer – Cooling Towers

FIFO Chefs - Brisbane

FIFO Origin Chefs

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