JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this opportunity involves:
Working with JLL's new client in Melbourne as a Receptionist, you will play a key role as the first point of contact for all incoming calls, employees, and visitors. This position ensures every interaction is seamless, welcoming, and professional, representing both JLL and our client with excellence. You'll be at the heart of the workplace experience, managing everything from reception duties and meeting room coordination to vendor relationships and facility communications. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll contribute to creating an environment where everyone feels supported and can do their best work. What sets JLL apart is our culture of collaboration, locally and across the globe, and as a Receptionist, you'll be an ambassador of that collaborative spirit every day.
An overview of the role:
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Provide high standards of service delivery face to face, via telephone, and email communication
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Manage the facilities inbox/helpdesk, responding to inquiries and resolving issues promptly
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Ensure client requests and inquiries are actioned and answered in a timely manner
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Maintain the reception area, workplace common spaces, and meeting rooms to ensure they are tidy and free of hazards
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Coordinate bookings of meeting rooms and catering requests
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Maintain office supplies inventory and place orders when necessary
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Receive and sort mail and packages, including organizing couriers
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Collaborate with the facilities team to report and address any building maintenance issues
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Manage vendor relationships and on-site coordination for services such as cleaning, plant services, kitchen supplies, and routine maintenance works
Sounds like you? This is what we are looking for:
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Strong customer service and interpersonal skills
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Ability to work collaboratively as part of a team while also working independently
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Strong verbal and written communication skills
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
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High attention to detail and excellent organizational skills
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Ability to manage multiple tasks and priorities in a fast-paced environment
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Previous experience in financial/investment banking services, hotel, or corporate reception/customer service role (preferred)
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First Aid certification (preferred)
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Experience managing facility-related communications and vendor coordination is highly regarded
Benefits:
- Great employee discounts off fitness, wellbeing & other renowned brands
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18 weeks paid maternity leave
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Private Health Insurance Discounts
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Active Social Club
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Employee assistant program
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Novated Lease for EV cars
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Paid time off for volunteer work
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Career Opportunities with Australia's #1 Commercial Real Estate firm
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Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ510142
Location:
On-site –Melbourne, VIC
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
