Be part of something meaningful. Join us as we prepare to open our brandnew, purposebuilt 89bed aged care residence 14 September 2026.
We are seeking a compassionate and professional Receptionist to join our supportive, residentfocused team and play an important role in creating a warm, welcoming, and wellorganised environment from day one.
You will commence late July 2026 and work closely with the commissioning team to support the successful setup of the new home.
Our Values – CARE in Action
Collaboration | Accountability | Respect | Empathy
These values guide how we support our residents, families, and each other every day.
Why You’ll Love Working With Us
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Opportunities for professional growth
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Supportive and collaborative team culture
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Engaging workplace activities and team events
About the Role
As the first point of contact for residents, families, staff, and visitors, you will provide exceptional customer service both in person and over the phone. You will be responsible for delivering a full range of frontdesk and administrative support, ensuring all enquiries are handled professionally and efficiently.
This role requires a highly organised individual who is comfortable learning new systems, maintains discretion, and communicates effectively with a wide range of people.
Experience in aged care or healthcare is highly desirable.
Key Responsibilities
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Provide highquality customer service for all enquiries
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Manage reception duties including phone, email, and facetoface communication
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Deliver general administrative support across the residence
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Assist residents, families, and staff with information and requests
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Maintain a welcoming and professional reception environment
Benefits & Work Culture
As a purposedriven, notforprofit organisation, we prioritise the health, wellbeing, and satisfaction of our people. Our workplace culture is built on collaboration and compassion, and our leaders are committed to inspiring and supporting their teams.
Employee Benefits Include:
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Salary Packaging with tax savings up to $15,900 per year
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Exclusive discounts with partners such as JB HiFi and Endota Spa
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CommBank Workplace Banking
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Stateoftheart technology to support your work
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Modern staff facilities
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Salary sacrifice options including superannuation
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Novated leasing through Enlist
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HESTA member benefits
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Access to free, confidential Employee Assistance Program (EAP) services
Apply Now
Come join our team at Wallan Community Aged Care and be part of our exciting first intake.
Click ‘Apply Now’ to submit your application.
