In-Demand Service technician ii Jobs in Queensland

Engine Field Service Technician - Level II
Cummins Inc. —Toowoomba QLD
- Customer service
- Supervising experience
- Computer skills
Service Technician
Serve Robotics —Gold Coast QLD
- $34 - $38 an hour
- Weekend availability
- Laboratory experience
- Agile
6d
Mechanic Technician II
Halliburton —Queensland
- Part-time
- Schematics
- Maintenance
- Senior Secondary Certificate of Education
Condition Monitoring Technician
Machinery consultation and services —Gladstone QLD
- $90,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Travel reimbursement
- Health insurance
Quick Apply
9d
PEFS Technician
Chubb Fire & Security —Mackay QLD
- $100,000 - $150,000 a year
- Overtime
- Employee discount
- Referral program
Pharmacy Technician
Ramsay Health Care —Greenslopes QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral program
Quick Apply
Advanced NDT Technician
ARL Laboratory Services Pty Ltd —Hemmant QLD
- $78,000 - $80,000 a year
- Overtime
- In-person
- Communication skills
- Annual leave
Quick Apply
Portables Technician
Chubb Fire & Security —Kawana QLD
- Overtime
- Organisational skills
- Power tools
- Time management
- Employee discount
- Referral program
Tyre Technician - Dawson
Otraco —Moura QLD
- Full-time
- Employee discount
Quick Apply
12d
End User Device Technician
MANTECH —Brisbane QLD
- Full-time
Trainee Inspection & Testing Technician QLD
Equans —Capalaba QLD
- Full-time
- No experience needed
- Time management
- Employee assistance program
- Employee discount
2d
Laborers – Caboolture, AUS
Timber Restoration Services —Caboolture QLD
- Urgently hiring
- Power tools
- Construction experience
- Hand tools
- Profit sharing
- Health insurance
Service Administrator.
United Forklift and Access Solutions —Toowoomba QLD
- PMP
- Administrative experience
- Data entry
- Employee assistance program
- Employee discount
6d
Cert II Tyre Technician - QLD Relief
Otraco —Queensland
- Full-time
- Annual leave
Quick Apply
2d
Ground Support Equipment (GSE) Manager
Lockheed Martin Australia —Oakey QLD
- Full-time
9d
Mobile Tyre Technician
Lube Mobile —Meadowbrook QLD
- Employee discount
5d
Retail Pharmacy Assistant
Ramsay Health Care —Cleveland QLD
- Rotating roster
- Customer service
- Organisational skills
- Communication skills
- Referral program
18h

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Based on your search for service technician ii

Mechanic Technician II
Halliburton —Queensland
A high school diploma or equivalent and 3 years of experience in related mechanical fields are required. A Technical School certificate is preferred.
Engine Field Service Technician - Level II
Cummins Inc. —Toowoomba QLD
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to…

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Engine Field Service Technician - Level II

Cummins Inc. -
Toowoomba QLD

Apply Now

Job Details

Qualifications

Customer service
Supervising experience
Computer skills
Diploma
Business requirements
OEM
Communication skills

Full Job Description

Job Summary:

Diagnoses and completes less complex repairs to engines at the customer’s site.

Key Responsibilities:

Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools. Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Competencies:

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Develops talent - Developing people to meet both their career goals and the organization’s goals.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.

Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.

Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.

Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.

Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Basic level field service work experience

Intermediate level knowledge of and/or experience with engine products

Customer service experience

Good communication skills. Work well within a team environment , also need to work autonomously when required in the field. Good computer skills. Insite and QSOL experience preferred. Good attitude towards work and team.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Technician

ReqID 2431661

Relocation Package No

100% On-Site No

Apply Now

Refine Your Search

service technician ii jobs in queensland

Engine Field Service Technician - Level II

Service Technician

Mechanic Technician II

Condition Monitoring Technician

PEFS Technician

Pharmacy Technician

Advanced NDT Technician

Portables Technician

Tyre Technician - Dawson

End User Device Technician

Trainee Inspection & Testing Technician QLD

Laborers – Caboolture, AUS

Service Administrator.

Cert II Tyre Technician - QLD Relief

Ground Support Equipment (GSE) Manager

Mobile Tyre Technician

Retail Pharmacy Assistant

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