In-Demand Insurance claims work at home Jobs in Queensland

Claims Manager - Home Insurance
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Claims Team Leader - Home Insurance
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Parental leave
Customer Claims Consultant - Home
Auto & General Holdings —Kawana Waters QLD
- 8 hour shift
- Customer service
- In-person
- Communication skills
- Parental leave
Quick Apply
Claims Manager - Motor Insurance
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Claims Consultant (95020)
Auto & General Holdings —North Lakes QLD
- 8 hour shift
- Customer service
- Communication skills
- Parental leave
Quick Apply
Customer Service Representative
Cover-More —Brisbane QLD
- $60,000 - $70,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Customer service
- Parental leave
Quick Apply
Desktop Home Assessor
Auto & General Holdings —North Lakes QLD
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Claims Team Leader - Motor Insurance
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Parental leave
Administration Officer
Bolton Clarke —Wide Bay-Burnett QLD
- Part-time
- Microsoft Office
- Administrative experience
- No degree
- Health insurance
- Employee assistance program
Home Assessor
Auto & General Holdings —North Lakes QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Claims Advisor
Bolton Clarke —Brisbane QLD
- Full-time
- Microsoft Office
- Analysis skills
- No degree
- Health insurance
- Employee assistance program
Investigations Coordinator
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Parental leave
11d
Paralegal
Bolton Clarke —Brisbane QLD
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
12d
Lifestyle Assistant
Bolton Clarke —Queensland
- Part-time
- First Aid Certification
- Communication skills
- Health insurance
- Employee assistance program
Talent Acquisition Partner
Bolton Clarke —Brisbane QLD
- Full-time
- Management
- Administrative experience
- Bachelor's degree
- Health insurance
- Employee assistance program
Care Services Assistant
Bolton Clarke —Sunshine Coast QLD
- Health insurance
- Employee assistance program
Superannuation Case Manager
EML —Brisbane QLD
- Full-time
- Case management
- Communication skills
- Work from home
- Parental leave
Head of Moderate Home Claims
Auto & General Holdings —North Lakes QLD
- No degree
- Communication skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Home Procurement & Supply Administration Officer
Auto & General Holdings —North Lakes QLD
- Administrative experience
- Business Administration
- Business
- Parental leave
- Gym membership
Quick Apply
Personal Care Worker
Bolton Clarke —Brisbane QLD
- Part-time
- No degree
- Health insurance
- Employee assistance program

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insurance claims work at home jobs near queensland

Claims Manager - Home Insurance

Zurich Insurance -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Annual leave
Parental leave

Qualifications

Communication skills

Full Job Description

A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

From October 2026, Zurich will enter the Australian personal home insurance market while expanding our existing motor footprint through a newly enhanced partnership with Honey Insurance. This is a significant milestone for our business, combining Zurich’s underwriting strength and claims expertise with Honey’s digital-first approach to deliver a faster, smarter and more seamless experience for customers.

As a Claims Manager, which we internally refer to as a Claims Advisor, you’ll play a key role in shaping this experience from day one. You’ll manage end-to-end home claims and support customers during challenging moments, delivering clear, empathetic and efficient outcomes. Working within a high-performing claims team, you’ll help bring this new proposition to life and contribute to Zurich’s ambition to lead in digital insurance and customer experience.

You will also be responsible for the following:

Manage a portfolio of home insurance claims from lodgement through to resolution, ensuring a smooth and timely customer journey
Deliver a consistently high-quality and empathetic claims experience that supports customers when they need it most
Assess coverage, liability and claim outcomes in line with policy wording, regulations and Zurich’s claims philosophy
Coordinate and engage suppliers and external experts to support effective claims assessment and resolution
Maintain accurate documentation and file notes to support compliant and defensible decision making
Identify opportunities to improve processes, support vulnerable customers and minimise loss across the claims lifecycle

Important to your success – let’s grow together

You are customer-focused, proactive and calm under pressure, with a genuine care for helping people through difficult situations. You enjoy working collaboratively, take accountability for outcomes, and bring a mindset of continuous improvement to everything you do.

In order to be successful, you will have the following:

Experience in home and contents or property claims within general insurance
Understanding of claims handling practices including assessment, settlements and supplier management
Knowledge of relevant legislation and industry standards such as the General Insurance Code of Practice
Strong communication skills with the ability to explain decisions clearly and effectively
Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail
A collaborative approach with a willingness to learn and grow within a dynamic claims environment

This role operates on a rotating roster between 8am and 7pm Sydney time, Monday to Friday.

Application process

Recruitment for this opportunity will commence on Monday 6th July, with applications open through to Tuesday 21st July. We have 6 Claims Advisor roles available in the Home Insurance team, and with strong interest expected, we encourage you to apply early to avoid disappointment.

If your application is shortlisted, you’ll first have an initial conversation with our recruitment team to learn more about the role and share your experience. From there, successful candidates may be invited to attend an in-person assessment centre on Wednesday 29th July, where you’ll have the opportunity to meet the team and experience what it’s like to work at Zurich.

We’re planning for all successful candidates to join us on, or around, Monday 7th September, ready to be part of this exciting new chapter at Zurich.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
Take advantage of global mobility opportunities across more than 200 countries worldwide.
Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
We plant a tree for every new employee.
Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!

Apply Now

Refine Your Search

insurance claims work at home jobs in queensland

Claims Manager - Home Insurance

Claims Team Leader - Home Insurance

Customer Claims Consultant - Home

Claims Manager - Motor Insurance

Claims Consultant (95020)

Customer Service Representative

Desktop Home Assessor

Claims Team Leader - Motor Insurance

Administration Officer

Home Assessor

Claims Advisor

Investigations Coordinator

Paralegal

Lifestyle Assistant

Talent Acquisition Partner

Care Services Assistant

Superannuation Case Manager

Head of Moderate Home Claims

Home Procurement & Supply Administration Officer

Personal Care Worker

I want to receive the latest job alert for insurance claims work at home in queensland

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