In-Demand insurance claim officer Jobs in queensland

Assessing Support Officer
Auto & General Holdings —Underwood QLD
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Senior Recoveries Officer
Great Southern Bank —Brisbane QLD
- Financial services
- Work from home
Administration Officer - Private Practice
Queensland Government —Toowoomba QLD
- Private practice
- Administrative experience
- Organisational skills
- Health insurance
- Employee assistance program
14d
Insurance Associate
Barry Nilsson —Brisbane QLD
- Office
- Parental leave
Quality Officer
Allianz —Brisbane QLD
- Full-time
- Analysis skills
- Financial services
- Communication skills
Administration Officer
Bolton Clarke —Fraser Coast QLD
- Full-time
- Microsoft Office
- Administrative experience
- No degree
- Health insurance
- Employee assistance program
Fleet - Fleet Relations Officer
Capital Transport Group —Hendra QLD
- Full-time
- Communication skills
Quick Apply
Claims Management Officer (RACQ Insurance)
Insurance Australia Group —Brisbane QLD
- Weekend availability
- Customer service
- Health insurance
- Annual leave
1d
Junior Financial Lines Claims Handler
Crawford & Company Australia Pty Ltd —Queensland
- Full-time
- Communication skills
- Negotiation
Quick Apply
Client Intake Officer
Shine Lawyers —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
7d
Claims Support Officer
Coles Group —Mount Gravatt QLD
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Employee stock purchase plan
14d
Insurance Associate / Senior Associate (Government & Institutional)
Barry Nilsson —Brisbane QLD
- Office
- Parental leave
Administration Officer (Pharmacy)
Queensland Government —Rockhampton QLD
- Data analysis skills
- Databases
- Administrative experience
- Parental leave
- Employee assistance program
1d
Senior Associate, Commercial Insurance
Sparke Helmore Lawyers —Brisbane QLD
- Full-time
- Communication skills
- Negotiation
Group Fleet Controller
Buildsafe —Arundel QLD
- Full-time
- Employee assistance program
- Gym membership
Quick Apply
3d
Insurance Solicitor (Property Damage)
Barry Nilsson —Brisbane QLD
- Office
- Parental leave
Property Assessor (RACQ Insurance)
Insurance Australia Group —Brisbane QLD
- Full-time
- Communication skills
- Health insurance
- Annual leave
1d
Insurance Associate (Health & Public Liability)
Barry Nilsson —Brisbane QLD
- Office
- Parental leave
Client Manager - Workers Compensation
Aon Corporation —Brisbane QLD
- Full-time
- Organisational skills
- Leadership
- Health insurance
Customer Service Officer - D2D/Credits
Clevertronics Pty Ltd —Mansfield QLD
- Full-time
- CRM software
- Customer service
- Senior Secondary Certificate of Education
- On-the-job training
- Parental leave
Quick Apply

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Assessing Support Officer

Auto & General Holdings -
Underwood QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Customer service
Computer skills
Communication skills

Full Job Description

The role

We have an exciting opportunity for an Assessing Support Officer, based at either our Enogerra or Underwood site. If you’re looking for a position where you can support our assessing team, build strong working relationships and be part of a supportive environment, this could be a good fit for you.

As our new Assessing Support Officer, you will be responsible for administrative tasks and activities related to all components of the Motor Claim. You will play a vital part in ensuring a smooth and efficient assessment process, reducing claims duration and delivering an excellent customer experience.

You will:

Provide excellent customer service, following all relevant system & protocols outlined in the knowledge system.
Maintain consistent & proactive communication with customers, repairers and tow operators, identifying and appropriately acting on instances of customer dissatisfaction
Provide appropriate advice and guidance to customers to inform their decision making leading to optimal assessing, repair, or total loss resolutions.
Facilitate rebooking and pathing activities by guiding customers into our Internal Assessment Centres (IACs) and repairer network.
Effectively manage all aspects of repairer services throughout the fulfilment process and proactively manage all administrative activities from booking to assessment authorisation.

What experience you’ll bring

Highly developed verbal & written communication skills with the ability to influence stakeholder outcomes
Previous experience working in the Insurance industry, with demonstrated strong customer service skills
Strong computer skills with previous experience working with industry specific programs, or the ability to quickly learn the necessary systems
Ability to effectively prioritise tasks and manage workload, with the ability to adapt to unexpected demands and a team player
Able to manage challenging situations in a calm and professional manner, with a problem solving, solutions focused approach

Our Perks

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

insurance claim officer jobs in queensland

Assessing Support Officer

Senior Recoveries Officer

Administration Officer - Private Practice

Insurance Associate

Quality Officer

Administration Officer

Fleet - Fleet Relations Officer

Claims Management Officer (RACQ Insurance)

Junior Financial Lines Claims Handler

Client Intake Officer

Claims Support Officer

Insurance Associate / Senior Associate (Government & Institutional)

Administration Officer (Pharmacy)

Senior Associate, Commercial Insurance

Group Fleet Controller

Insurance Solicitor (Property Damage)

Property Assessor (RACQ Insurance)

Insurance Associate (Health & Public Liability)

Client Manager - Workers Compensation

Customer Service Officer - D2D/Credits

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