In-Demand Customer specialist Jobs in Queensland

Relationship Analyst - Business Support
Rabobank —Brisbane QLD
- Full-time
- Communication skills
- Annual leave
- Parental leave
4d
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Brisbane QLD
- Part-time
- Customer service
Product and Capability Training Specialist
DuluxGroup —Acacia Ridge QLD
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Customer Service Specialist - Call Centre
Concentrix —Brisbane QLD
- Full-time
- Customer service
- In-person
- Communication skills
- Paid training
Graduate Digital Marketing Coordinator
Bambrick —Brisbane QLD
- Remote
- CRM software
- Google Suite
- Marketing
Translation/Regional Assistant
New Energy Co., Ltd. —Queensland
- $8,300 - $9,500 a month
- Full-time
- Bilingual
- Management
- Maintenance
- Travel reimbursement
- Health insurance
Quick Apply
4d
Customer Success & Digital Sales Specialist QLD
Technogym —Brisbane QLD
- Contract
- Management
- Presentation skills
- Communication skills
- Employee assistance program
- Gym membership
Claims Consultant, REST
TAL —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Operations Administrator
East Coast Energy Solutions —Cairns QLD
- $60,000 - $75,000 a year
- Full-time
- Administrative experience
- Construction experience
- In-person
- Parental leave
- Employee discount
Quick Apply
Internal Auditor
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Analysis skills
- AI
- Parental leave
- Employee assistance program
Member Experience Officer - Heritage Bank, Warwick Branch
People's Choice Credit Union —Queensland
- Full-time
- Customer service
- Health insurance
- Employee assistance program
Administration Officer
Queensland Government —Rockhampton QLD
- Temporary
- Organisational skills
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
6d
Senior HR Lifecycle Specialist, Employee Relations and Transitions - APAC (HRBP)
Remote —Brisbane QLD
- $46,500 - $117,750 a year
- Remote
- Conflict management
- AI
- Negotiation
- Annual leave
- Work from home
5d
Financial Crime (AML) Analyst
Great Southern Bank —Brisbane QLD
- Microsoft Office
- Analysis skills
- No degree
- Work from home
Client Care Representative
Animal Emergency Australia —Tanawha QLD
- From $34.24 an hour
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
3d
Administration Assistant
Crawford & Company Australia Pty Ltd —Queensland
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Senior Secondary Certificate of Education
Quick Apply
10d
Optical Assistant - Ballina
Specsavers Pty. Ltd. —Queensland
- Weekend availability
- Customer service
- Paid training
Implant Solutions Specialist, QLD
Straumann —Queensland
- Full-time
- CRM software
- Sales
- Business development
Business Support Officer
Ramsay Health Care —Cairns QLD
- $32.44 - $33.83 an hour
- Part-time
- Customer service
- Administrative experience
- Computer skills
- Referral program
Quick Apply
Operations Coordinator - Acacia Ridge
Pickles Auctions —Acacia Ridge QLD
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Parental leave
- Employee assistance program

I want to receive the latest job alert for customer specialist in queensland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer specialist jobs near queensland

Translator jobs in Queensland

Customer Success Manager jobs in Brisbane QLD

Customer Service Representative jobs in Brisbane QLD

Lifestyle Assistant Aged Care jobs in South Australia

Teaching Assistant jobs in Sydney Nsw

Optical Assistant jobs in Melbourne Vic

Optical Assistant jobs in Canterbury Nsw

Virtual Assistant, Remote jobs in Perth Wa

Optical Assistant jobs in Manor Lakes Vic

Occupational Therapy Assistant jobs in Perth Wa

Optical Assistant jobs in Altona Vic

Digital Marketing Remote No Experience jobs in Cranbourne Vic

Clinical Trial Study Coordinator jobs in New South Wales

Day Program Coordinator jobs in Truganina Vic

Digital Marketing Coordinator jobs in Clayton Vic

Digital Marketing Coordinator jobs in Tweed Heads South Nsw

Digital Marketing Coordinator jobs in Greater Adelaide Sa

Digital Marketing Coordinator jobs in Coopers Plains Qld

Project Support Officer jobs in Albert Park Sa

Administrative Officer jobs in Albert Park Vic

Relationship Analyst - Business Support

Rabobank -
Brisbane QLD

Apply Now

Job Details

Full-time
4 days ago

Benefits

Annual leave
Parental leave

Qualifications

Communication skills

Full Job Description

At Rabobank, our commitment to our employees and clients is at the heart of everything we do.

As the world’s leading specialist in food and agribusiness banking, one of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.

Our culture is unique, because every day our people work knowing that we are all playing our part in supporting our farmers to feed the world. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest and are supported…we are focused on growing each other.

About the role

The Relationship Analyst supports Country Banking Australia by delivering accurate, timely and customer-focused onboarding, account opening, and KYC/CDD support for new and existing rural banking customers.

The role partners closely with Account Managers, Relationship Analysts and Financial Economic Crime teams to ensure onboarding activity is completed in line with Rabobank policies, AML/CTF obligations, risk appetite, and customer service expectations.

A customer’s onboarding experience is a critical first impression of Rabobank. This role contributes to a seamless and compliant experience by acting as a KYC/CDD subject matter resource, coordinating required documents, managing workflow progress, and helping resolve onboarding issues before they impact customers or drawdown timelines.

The role operates in a regulated banking environment and requires strong judgement, attention to detail, stakeholder management and the ability to balance customer outcomes with financial crime, operational risk and compliance requirements.

Some of the Key Responsibilities and Accountabilities include:

Partner with Account Managers and Relationship Analysts to respond to new and existing customer onboarding requirements.
Manage account establishment through the end-to-end workflow, including account opening, card ordering, and internet/mobile banking setup where applicable.
Interpret and apply KYC/CDD policies, procedures and local AML/CTF requirements to customer onboarding activity.
Take ownership of KYC/CDD requirements for assigned onboarding requests, ensuring documentation is complete, accurate and right first time.
Provide quality instructions and supporting information to Financial Economic Crime teams to support processing and customer risk rating.
Build and maintain strong working relationships with FEC CDD, FEC W&R Operations and Country Banking AU stakeholders.
Monitor progress, manage competing priorities and communicate clearly with stakeholders about requirements, issues and expected timeframes.
Identify onboarding process improvement opportunities and share feedback with the Team Leader – Business Support.
Coach and mentor colleagues on onboarding, account opening and KYC/CDD process requirements where appropriate.
Cross skilled in various other business support activities as required.

To be successful in the role, you will have:

Sound working knowledge of customer due diligence, documentation requirements, customer structures, risk indicators and escalation pathways.
Ability to review complex customer structures, identify gaps, assess risk indicators and determine next steps.
Clear written and verbal communication, including the ability to explain requirements to stakeholders in practical terms.
Ability to develop trust with internal stakeholders and support a customer-centric onboarding experience.
Ability to manage competing priorities, deadlines and workflow queues with limited supervision.
Understanding of account opening, transactional banking, customer onboarding and service delivery processes.
Confident use of Microsoft 365 and relevant banking, workflow or customer management systems.
Sound understanding of the Australian Banking Code of Practice.

What we're proud to offer you:

Wellbeing leave. These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.

Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.

Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up-to 14 weeks paid leave)

Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.

Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.

Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.

Our Values:

Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, “Client Driven”, “Responsible”, “Professional” and “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.

Rabobank is not accepting submissions from recruitment agencies for this role.

Applicants must hold valid work rights for this role.

Apply Now

Refine Your Search

customer specialist jobs in queensland

Relationship Analyst - Business Support

Specialist: Seasonal Contract - Full Time or Part Time

Product and Capability Training Specialist

Customer Service Specialist - Call Centre

Graduate Digital Marketing Coordinator

Translation/Regional Assistant

Customer Success & Digital Sales Specialist QLD

Claims Consultant, REST

Operations Administrator

Internal Auditor

Member Experience Officer - Heritage Bank, Warwick Branch

Administration Officer

Senior HR Lifecycle Specialist, Employee Relations and Transitions - APAC (HRBP)

Financial Crime (AML) Analyst

Client Care Representative

Administration Assistant

Optical Assistant - Ballina

Implant Solutions Specialist, QLD

Business Support Officer

Operations Coordinator - Acacia Ridge

I want to receive the latest job alert for customer specialist in queensland

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected