In-Demand collection agent Jobs in queensland

Rydges Esplanade Resort Cairns - Reservations Agent
EVT Group —Cairns QLD
- Full-time
- Management
- Sales
- Communication skills
Night Guest Service Agent
Oaks Hotels —Brisbane QLD
- $33.38 - $46.73 an hour
- 8 hour shift
- Parental leave
- Employee assistance program
Quick Apply
Senior Claims Consultant Settlements
Auto & General Holdings —North Lakes QLD
Quick Apply
Resident Service Agent
Avani —Brisbane QLD
- $28.90 - $40.05 an hour
- Full-time
- Hospitality
- Management
- Customer service
- Health insurance
- Parental leave
Quick Apply
3d
Guest Service Agent
Oaks Hotels —Alexandra Headland QLD
- $33.38 - $46.73 an hour
- Weekend availability
- Resort
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- Organisational skills
- Communication skills
- Hotel experience
- Parental leave
7d
Brokers Associate
Vincents —Brisbane QLD
- Full-time
- Customer service
- Communication skills
- Time management
- Referral program
Quick Apply
Hotel Services Team Member (Guest Service Agent)
Vignette Collection —Brisbane QLD
- Part-time
- Hospitality
- Hotel experience
- Parental leave
10d
Rydges South Bank - Guest Service Agent
EVT Group —South Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Front desk
Guest Service Agent - Casual
Oaks Hotels —Sunshine Coast QLD
- Part-time
- Customer service
- Communication skills
- Hotel experience
Quick Apply
Senior Property Administrator
Southern Simmons Minerals —East Brisbane QLD
- $7,832.90 - $9,167.84 a month
- Full-time
- Microsoft Excel
- Administrative experience
- Supervising experience
- Health insurance
- Life insurance
Quick Apply
10d
Night Guest Service Agent
Avani —Gold Coast QLD
- $26.70 - $40.05 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
6d
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Principal AI Architect & Strategist
Minor Hotels —Maroochydore QLD
- Full-time
- Azure
- AWS
- APIs
- Health insurance
- Parental leave
Quick Apply
AI Architect & Strategist
Minor Hotels —Brisbane QLD
- Full-time
- Azure
- AWS
- APIs
- Health insurance
- Parental leave
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Night Guest Service Agent
Oaks Hotels —Brisbane QLD
You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a…
$33.38 - $46.73 an hour
Quick Apply
Night Guest Service Agent
Avani —Gold Coast QLD
You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a…
$26.70 - $40.05 an hour
Quick Apply
6d

I want to receive the latest job alert for collection agent in queensland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

collection agent jobs near queensland

Broker jobs in Brisbane QLD

Guest Service Agent jobs in Brisbane QLD

Guest Service Agent jobs in Gold Coast QLD

Guest Service Agent jobs in Melbourne Vic

Hospital Food Service Assistant jobs in New South Wales

Guest Service Agent jobs in Palm Beach Qld

Service Station jobs in Geelong Vic

Guest Service Agent jobs in West Melbourne Vic

Food Service Assistant jobs in Nepean Hospital Nsw

Guest Service Agent jobs in Sydney Nsw

Broker Consultant jobs in Victoria

Broker No Experience jobs in Sydney Nsw

Visa Sponsorship, Insurance Broker jobs in Sydney Nsw

Insurance Broker Tier 1 $80,000 jobs in Sydney Nsw

No Experience Property Manager jobs in Melbourne Vic

Senior Data Analyst jobs in Sydney Nsw

System Administrator jobs in Greater Adelaide Sa

Work At Home Customer Service jobs in Launceston Tas

Guest Service Agent jobs in Terrigal Nsw

Part Time Real Estate Agent jobs in Melbourne Vic

Rydges Esplanade Resort Cairns - Reservations Agent

EVT Group
Cairns QLD

Apply Now

Job Details

Full-time

Qualifications

Management
Sales
Communication skills
Hotel experience

Full Job Description

Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT: As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges: Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.
About the Role
As Reservations Agent you’ll be responsible for both FIT and Group bookings and co-ordination of Groups. Sourcing new business, quoting, converting leads, planning, execution and being the dedicated liaison between customer and the resort. You will maximise short and long term performance in line with the annual business and strategic sales and marketing revenue plan as well as the assisting the EVT global footprint.
Key Responsibilities

Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, e-mail, messages, and how to interpret availability sources within the reservation systems.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
Jump into other ad-hoc duties when your colleagues need your help
Log all guest complaints into duty logs, guest profile notes and ensure that management are aware of any existing or potential guest issues
Complete check-in and check-out guests from Property Management System Opera through the telephone.
Effectively manage FIT and group reservations, manage waitlist and “no show’ reservations.
Effectively update PMS with any special requirements, early departures, extensions etc.
Focus on maintaining a high level of accuracy in both hotel reservations and guest requests. From restaurant bookings, guest amenity requests, room service orders and everything in between effective communication and attention to detail are paramount
Improve profile management by consistently monitoring and merging individual and company profiles for accurate statistical data and guest recognition
Maintain knowledge of special rates/ offers/ promotions
Communicate effectively and maintain key interdepartmental relationships
In depth software knowledge including but not limited to Property Management System (Opera) and other systems
Regularly communicate with hotel team to build and maintain key relationships

Skills & Experience

Comprehension of Hotel systems and planning and execution principles
Strong presentation, commercial and communication skills.
Strong influencer and persuader.
Flexible work approach
Proactive approach to developing and maintaining strong relations with clients and stakeholders, with a strong focus on conversion
Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities.
Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time

Benefits & Perks

Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Australia and NZ’s largest and most diverse experiences company

Join Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

Apply Now

Refine Your Search

collection agent jobs in queensland

Rydges Esplanade Resort Cairns - Reservations Agent

Night Guest Service Agent

Senior Claims Consultant Settlements

Resident Service Agent

Guest Service Agent

Guest Service Agent

Brokers Associate

Hotel Services Team Member (Guest Service Agent)

Rydges South Bank - Guest Service Agent

Guest Service Agent - Casual

Senior Property Administrator

Night Guest Service Agent

Night Guest Service Agent

Guest Service Agent

Principal AI Architect & Strategist

AI Architect & Strategist

More jobs to discover

I want to receive the latest job alert for collection agent in queensland

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected