In-Demand after hours call centre Jobs in queensland

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Retail Postage Sorter
Australia Post —Robina QLD
- $34.45 - $36.83 an hour
- Rotating roster
- Recruiting
2d
Customer Service Advisor
Concentrix —Clear Island Waters QLD
- $35.77 an hour
- Part-time
- Customer service
5d
Inghams - Brisbane
Compass Group Australia —Maroochydore QLD
Customer Support Consultant
Queensland Government —Queensland
- Temporary
- Negotiation
12h
Inbound Customer Service Consultant
Australia Post —Brisbane QLD
- $61,628 - $68,003 a year
- Full-time
- Recruiting
- On-the-job training
1d
Ecommerce & Retail Customer Service Representative
Best Pool Supplies —Yatala QLD
- $65,000 - $70,000 a year
- Weekend availability
- Customer service
- Data entry
- POS
Quick Apply
4d
Flight Centre- Barista / Bar Attendant
Compass Group Australia —Brisbane QLD
- $26.71 an hour
- Monday to Friday
Emergency Response Operator
Tunstall APAC —Eagle Farm QLD
- 8 hour shift
- Hybrid work
- Customer service
- First Aid Certification
- Computer skills
- Annual leave
Quick Apply
Desktop Support Engineer L1
Total IT Global —Brisbane QLD
- $28 - $30 an hour
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick Apply
6d
Maintenance Officer
Queensland Government —Moreton Bay QLD
- Weekend availability
5d
Cook
Compass Group Australia —Cannon Hill QLD
- $26.71 an hour
- Full-time
- POS
- Kitchen experience
Car Park Officer - Cairns
Wilson Group —Brisbane QLD
- 8 hour shift
- Customer service
- Free parking
8d
Radiographer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
General Practitioner
Serco Plc —Cabarlah QLD
- Monday to Friday
- CPR Certification
6d
Transport - AM and PM Allocator - Lytton
People Group —Lytton QLD
- Up to $80,000 a year
- Full-time
- Microsoft Excel
- Communication skills
Quick Apply
Residential Cleaner — Premium Brisbane Service
Collectively Clean —Brisbane QLD
- $33 - $36 an hour
- Weekend availability
- Cleaning
- In-person
Quick Apply
General Practitioner - AVMO
Serco Plc —Oakey QLD
- Part-time
- CPR Certification
Fellow - Hepatology
Queensland Government —Sunshine Coast QLD
- Temporary
- Wellness program
General Practitioners
The Medical Centre of Gympie —Gympie QLD
- Part-time
- Patient care
- Communication skills

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after hours call centre jobs near queensland

Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

after hours call centre jobs in queensland

Customer Contact Officer

Retail Postage Sorter

Customer Service Advisor

Inghams - Brisbane

Customer Support Consultant

Inbound Customer Service Consultant

Ecommerce & Retail Customer Service Representative

Flight Centre- Barista / Bar Attendant

Emergency Response Operator

Desktop Support Engineer L1

Maintenance Officer

Cook

Car Park Officer - Cairns

Radiographer

General Practitioner

Transport - AM and PM Allocator - Lytton

Residential Cleaner — Premium Brisbane Service

General Practitioner - AVMO

Fellow - Hepatology

General Practitioners

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