In-Demand Customer service manager Jobs in Port Melbourne, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
13d
Supply Chain and Customer Service Lead
Boortmalt Australia —Southbank VIC
- $87,505 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Office Administration and Customer Service Representative
Celebrate Event and Party Hire —Moorabbin VIC
- $44 an hour
- Part-time
- Customer service
Quick Apply
13d
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Flyer Distribution Operations Manager
Home Crew —Melbourne VIC
- $66,000 - $84,000 a year
- Full-time
- Management
- Recruiting
- Computer skills
- Travel reimbursement
Quick Apply
Hotel Service Manager
Imagine Hotels & Resorts Pty Ltd —Southbank VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Employee discount
Quick Apply
13d
Customer Service Manager
Catalano Interiors —Alphington VIC
- $75,000 - $95,000 a year
- Full-time
- Management
- Customer service
- Conflict management
Quick Apply
Warehouse Coordinator / manager / clothing business
Black art enterprises pty Ltd —Truganina VIC
- $27 - $30 an hour
- Part-time
- Organisational skills
- Warehouse experience
- In-person
Quick Apply
9d
Office Manager
Acorn Wealth —Notting Hill VIC
- From $80,000 a year
- Full-time
- Office
- In-person
Quick Apply
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Food and Beverage Attendant/Supervisor
Customs House Hotel —Williamstown VIC
- $34.96 - $48.95 an hour
- Weekend availability
- Hospitality
- Bar
- Food service experience
Quick Apply
2d
Fleet Manager
My Car Rentals —Richmond VIC
- $83,000 - $86,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick Apply
Mortgage Broker
Award Mortgage —Melbourne VIC
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
Catering Event Coordinator
Abbotsford Food Hall —Abbotsford VIC
- From $35 an hour
- Urgently hiring
- Hospitality
- Customer service
- English
Quick Apply
Customer Service Manager - Expression of Interest
Contour Education —Melbourne VIC
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Part-Time Client Relationship & Quality Manager
Spiffy Clean —Greater Melbourne VIC
- $40 an hour
- Part-time
- Customer service
- Cleaning
- Travel reimbursement
- Gym membership
Quick Apply
13d
Duty Manager
Sungrass Property Group —Footscray VIC
- $80,000 - $85,000 a year
- Weekend availability
- Hospitality
- Management
- Front desk
Quick Apply
1d
Australian Open 2027 Event Leadership Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
Office Manager
Australia Education Group Pty Ltd —Melbourne VIC
- $76,000 - $82,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Office experience
- Parental leave
Quick Apply
9d
Operations Assistant – Logistics, Projects & Coordination
Secure Lockers —Campbellfield VIC
- $65,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
19h

I want to receive the latest job alert for customer service manager in port melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near port melbourne, vic

Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
13 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in port melbourne, vic

Office Manager

Supply Chain and Customer Service Lead

Office Administration and Customer Service Representative

Entry Level Solar Sales Representative

Flyer Distribution Operations Manager

Hotel Service Manager

Customer Service Manager

Warehouse Coordinator / manager / clothing business

Office Manager

Passenger Services Manager

Food and Beverage Attendant/Supervisor

Fleet Manager

Mortgage Broker

Catering Event Coordinator

Customer Service Manager - Expression of Interest

Part-Time Client Relationship & Quality Manager

Duty Manager

Australian Open 2027 Event Leadership Roles

Office Manager

Operations Assistant – Logistics, Projects & Coordination

I want to receive the latest job alert for customer service manager in port melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected