In-Demand Customer service manager Jobs in Port Melbourne, Vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Service Coordinator | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Customer Service & Entertainment Manager
The Keys Preston Pty Ltd —Preston VIC
- $80,000 - $90,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
Quick Apply
Hospitality Manager
Rydges Melbourne —Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
Operations Manager
Elli Living_Prahran —Prahran VIC
- $75,000 - $95,000 a year
- Full-time
- Microsoft Office
- Budgeting
- In-person
Quick Apply
9d
Marketing Specialist
Mirror Mirror Rooftop Lounge —South Melbourne VIC
- $100,000 - $115,000 a year
- Full-time
- Marketing
- Data analysis skills
- Education
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
ACCOMMODATION AND HOSPITALITY MANAGER
The MAKER Hospitality Group Pty Ltd —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Management
- Bakery
- In-person
- Professional development assistance
- Free food
Quick Apply
12d
Property Manager
Professionals First & Co —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Customer service
Quick Apply
Marketing and Event Specialist
Fancy Hank's | Good Heavens | Springrock —Melbourne VIC
- $80,000 a year
- Full-time
- Sales
- Research
- Bachelor's degree
Quick Apply
Customer Success Manager (SaaS | Construction Tech)
BuildPass —Richmond VIC
- $85,000 - $105,000 a year
- Full-time
- Construction
- AI
Quick Apply
Field Service Manager
Wilson Transformer Company Pty Ltd —Mulgrave VIC
- $90,000 - $110,000 a year
- Full-time
- In-person
Quick Apply
Team Members
Zambrero —Docklands VIC
- Cleaning
Quick Apply
Regional Operations Manager
Guzman y Gomez —Abbotsford VIC
- Full-time
- Sales
- Culinary experience
- Microsoft Office
Quick Apply
Retail Manager (bakery)
DAN’S DELI —Carlton VIC
- $77,000 - $82,000 a year
- Full-time
- Management
- Administrative experience
- Bakery
- Employee discount
Quick Apply
Regional Support Coordinator
MyIntegra —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Group Service Manager
The Gilroy Bar & Eatery —Port Melbourne VIC
- $75,900 - $85,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick Apply
11d
Area Manager - Petroleum & Convenience Retail
Jasbe Petroleum —Oakleigh VIC
- From $83,200 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Opportunities for advancement
Quick Apply
11d
Oil and Gas Business Development Manager
The Hmv Pty Ltd —Melbourne VIC
- $60 - $80 an hour
- Temporary
- Sales
- Engineering
- Business development
- Employee discount
- Professional development assistance
Quick Apply
Hotel Revenue Analyst
Acacia Global Trading Pty Ltd —Melbourne VIC
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Parental leave
- Employee discount
Quick Apply
10d

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customer service manager jobs near port melbourne, vic

Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer service manager jobs in port melbourne, vic

Customer Service Consultant | Port Melbourne

Service Coordinator | Port Melbourne

Customer Service & Entertainment Manager

Hospitality Manager

Operations Manager

Marketing Specialist

Entry Level Solar Sales Representative

ACCOMMODATION AND HOSPITALITY MANAGER

Property Manager

Marketing and Event Specialist

Customer Success Manager (SaaS | Construction Tech)

Field Service Manager

Team Members

Regional Operations Manager

Retail Manager (bakery)

Regional Support Coordinator

Group Service Manager

Area Manager - Petroleum & Convenience Retail

Oil and Gas Business Development Manager

Hotel Revenue Analyst

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