In-Demand Solution specialist Jobs in Point Cook, Vic

Customer Experience Specialist
Pact Packaging —Truganina VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick Apply
Linen Services Coordinator
Victorian Government —Melbourne Western Suburbs VIC
- $87,003.00 - $96,181.28 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Leadership
- Employee assistance program
4d
Mobility Specialist - APAC
Remote —Melbourne VIC
- $29,450 - $74,500 a year
- Remote
- AI
- Communication skills
- Relocation assistance
- Annual leave
Procurement Specialist (12 Month FTC)
Vista —Melbourne VIC
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Test Specialist
Fujitsu —Melbourne VIC
- Hybrid work
- CAD
- Analysis skills
- Communication skills
Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Manager - Technology, Customer & Operations
Maersk —Melbourne VIC
- Full-time
- Management
- PMP
- SQL
- Parental leave
Application Tester - Telecommunications and IT
Socia Pty Ltd —Melbourne VIC
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
Quick Apply
7d
Associate Application Specialist
Magentus —Melbourne VIC
- Hybrid work
- Laboratory experience
- Organisational skills
- Communication skills
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Business Specialist
Telstra —Melbourne VIC
- $98,200 - $147,400 a year
- Full-time
- Customer service
- Microsoft Office
- Master's degree
- Parental leave
People Advisor
Maersk —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Recruiting
- Parental leave
Graduate Engineer - VIC
Air Liquide —Sunshine North VIC
- Full-time
Field Quality Assurance Specialist, AU OTR ACES
Amazon Commercial Services Pty Ltd - F47 —Ravenhall VIC
- Full-time
- Data analysis skills
- Warehouse experience
Head of Transformation Enablement (Consumer)
Superloop —Melbourne VIC
- Hybrid work
- Customer service
- No degree
- AI
6d
Application Specialist
Magentus —Melbourne VIC
- Hybrid work
- Laboratory experience
- EMR systems
Business Manager
Spoon Digital Limited —Tullamarine VIC
- $60,000 a year
- Full-time
- CRM software
- Sales
- Research
Quick Apply
13d
Customer Onboarding - POS Trainer Hospitality
OrderMate —Melbourne VIC
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance program
TEST SPECIALIST
Coforge Ltd. —Melbourne VIC
- Full-time
- Azure
- Computer Science
- DevOps
Donation Conversation Specialist
Australian Red Cross Lifeblood —Carlton VIC
- $137,000 a year
- Part-time
- Organisational skills
- Computer skills
- AI
- Parental leave
- Employee assistance program
13d

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Customer Experience Specialist

Pact Packaging
Truganina VIC

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
SAP
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Company Description

At PACT, we're reimagining how the world thinks about packaging and sustainability. As a leader in the circular economy, we design, manufacture, recycle and recondition packaging solutions used by some of Australia's most important industries. Our Large Format Industrial Packaging (LFIP) division provides high-quality industrial packaging solutions, including steel drums and reconditioned packaging products, helping customers improve supply chain performance while supporting a more sustainable future. Joining Pact means becoming part of a business that values innovation, safety, customer partnership and continuous improvement.

Job Description

About this opportunity

Reporting to the Customer Experience Manager, you will manage an allocated customer portfolio and act as a key point of contact for customer enquiries, order management, issue resolution and internal sales support. This role plays an important part in delivering outstanding customer experiences while contributing to sales growth and operational excellence.

Your key responsibilities will be to:

Manage customer enquiries via phone, email and online platforms.
Process customer orders, amendments and delivery requests.
Build strong relationships with an assigned customer base.
Proactively identify opportunities to increase share of wallet and support revenue growth.
Support the sales team with quotes, reporting, pricing updates and customer administration.
Liaise with supply chain and manufacturing teams to resolve delivery and service issues.
Maintain accurate customer records within Dynamics and SAP.
Manage post-sales enquiries including invoices, POD requests, credits and returns.
Support Sales & Operations Planning (S&OP) activities and customer forecasting.
Conduct customer feedback and NPS activities to enhance service delivery.

Your skills and experience

To be successful in this role, you’ll have:

Previous experience in Customer Service, Internal Sales, Customer Experience or Planning.
SAP experience is essential.
Experience using Dynamics CRM or similar customer management systems.
Strong administration skills with excellent attention to detail.
Intermediate Microsoft Office skills, particularly Excel and Word.
Exceptional communication and relationship-building skills.
The ability to manage competing priorities and work collaboratively across multiple teams.
A proactive, customer-focused approach with a passion for service excellence

Qualifications

Tertiary qualification

Additional Information

Why Join Pact?

Join a leading Australian business focused on innovation and sustainability
Be part of a supportive, high-performing team
Opportunity to grow your career within a large, diverse organisation
Make a meaningful impact on customer experience and business performance

Quick Apply

Refine Your Search

solution specialist jobs in point cook, vic

Customer Experience Specialist

Linen Services Coordinator

Mobility Specialist - APAC

Procurement Specialist (12 Month FTC)

Test Specialist

Service Desk Analyst

Manager - Technology, Customer & Operations

Application Tester - Telecommunications and IT

Associate Application Specialist

Claims Technical Specialist

Business Specialist

People Advisor

Graduate Engineer - VIC

Field Quality Assurance Specialist, AU OTR ACES

Head of Transformation Enablement (Consumer)

Application Specialist

Business Manager

Customer Onboarding - POS Trainer Hospitality

TEST SPECIALIST

Donation Conversation Specialist

I want to receive the latest job alert for solution specialist in point cook, vic

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