In-Demand It onsite support specialist Jobs in Point Cook, Vic

IT Onsite Support Specialist
WSP —Melbourne VIC
- Microsoft Outlook
- SharePoint
- IT
1d
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Docklands VIC
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Desktop Support Engineer
BluBiz Solutions —Melbourne VIC
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Paid training
Onsite Merchant Support Specialist
ShipBob, Inc. —Altona VIC
- Full-time
- Management
- English
- In-person
Quick Apply
4d
Surveillance Officer | Afternoon Shift
Bureau Veritas —Melbourne VIC
- Full-time
- Laboratory
- Construction experience
- Communication skills
- Employee assistance program
- Employee discount
6d
Technology Support Specialist - Onsite (Geelong)
Epworth —Richmond VIC
- Full-time
- Management
- Administrative experience
- No degree
- Relocation assistance
Quick Apply
Learning And Development Coordinator
The GEO Group Australia Pty Ltd —Ravenhall VIC
- $118,000 - $121,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- First Aid Certification
- Free parking
- Employee assistance program
3d
Protection Support Specialist
Siemens —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- AI
Department Manager
Bunnings —Hoppers Crossing VIC
- Weekend availability
- Leadership
- Café
- Parental leave
6d
Member Services Officer
Hostplus —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Customer Specialist Support Advisor- Resolutions
Transurban —Melbourne City Centre VIC
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
10d
Solution Architect & Technical Lead - Microsoft Dynamics 365
The Royal Australian College of General Practitioners (RACGP) —Melbourne VIC
- $156,415.82 a year
- Full-time
- Hybrid work
- Azure
7d
Data Center Engineering Operation Trainee, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- No experience needed
- AWS
Terminal Applications Manager
VICTORIA INTERNATIONAL CONTAINER TERMINAL —Melbourne VIC
- $150,000 - $160,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- SQL
- Parental leave
- Employee assistance program
Quick Apply
12d
Data Center Technician
Microsoft —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
- On-the-job training
Systems Integration Team Lead (Sydney/Melbourne)
Steris —Melbourne VIC
- Full-time
- Computer Science
- Bachelor's degree
- EMR systems
Support Analyst
Linfox —Essendon Fields VIC
- Full-time
- ERP systems
- Finance
- Bachelor's degree
Field Service Engineer
Abbott Laboratories —Melbourne VIC
- Full-time
- Software troubleshooting
- Engineering
- Bachelor's degree
10d
Integration Aide
Victorian Government —Melbourne VIC
- Part-time
- Communication skills
12d
Classroom Teacher - 2027 Start
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Communication skills
- Teaching
7d

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IT Onsite Support Specialist

WSP -
Melbourne VIC

Apply Now

Job Details

1 day ago

Qualifications

ITIL Foundation
TCP
ITIL Certification
Microsoft Outlook
Deployment
IT service management
DHCP
Driver Licence
ITIL
Network protocols
IT support
DNS
SharePoint
ServiceNow
IT
Communication skills
Intune
Mobile devices
VPN

Full Job Description

Location: Melbourne
What if you could help create a better technology experience for everyone?

At WSP, technology helps our people collaborate, connect and deliver some of the world’s most complex and meaningful projects.

We are looking for an IT Onsite Support Specialist to provide responsive, practical and customer-focused technology support across our Melbourne office and associated regional offices. You will play an important role in keeping our day-to-day technology services operating effectively, resolving technical issues and ensuring our people have the tools and support they need to do their best work.

What you’ll do

Reporting to the IT Onsite Support Lead AU, you will provide first and second-level technical support across end-user devices, applications, meeting rooms and collaboration technologies.

Your responsibilities will include:

Providing timely onsite support for incidents, service requests and hardware or software issues
Troubleshooting desktop and laptop hardware, operating systems, peripherals, mobile devices and network connectivity
Supporting Microsoft 365 applications and services, including Outlook, Teams, OneDrive, SharePoint and Office applications
Maintaining Microsoft Teams Rooms, audio-visual systems and meeting room technology
Installing, configuring, testing and monitoring hardware and software
Supporting employee onboarding and offboarding activities
Managing the lifecycle of IT assets, including provisioning, deployment, refresh, recovery and retirement
Maintaining accurate asset and configuration information within the Configuration Management Database
Recording and managing incidents, service requests, tasks and support activities in ServiceNow
Working with local and virtual IT teams, external vendors and third-party support providers
Creating and maintaining Knowledge Base articles
Supporting the deployment of new technology solutions and contributing to IT project work

About you

You are someone who enjoys solving problems, takes ownership and understands that great IT support is as much about the person as it is about the technology.

You will bring:

A qualification in a computing discipline and/or at least two years’ relevant experience in an IT support function
Strong troubleshooting, analytical and problem-solving skills
Working knowledge of desktop and laptop hardware, operating systems, peripherals, mobile devices and collaboration technologies
Knowledge of networking technologies and protocols, including TCP/IP, DHCP, DNS, Wi-Fi and VPN
Strong competency across Microsoft 365 applications and services
Familiarity with ServiceNow, IT service management processes and ITIL methodologies
Clear written and verbal communication skills, with the ability to explain technical concepts to people with different levels of technical knowledge
A proactive, client-focused approach and a commitment to seeing issues through to resolution
The ability to manage changing priorities while maintaining a high standard of service
A collaborative approach and the ability to work effectively within a geographically dispersed team

Experience with Microsoft Intune, Windows Autopilot, Microsoft Teams Rooms, audio-visual systems, asset lifecycle management, CMDB processes or digital engineering applications would be advantageous. ITIL v4 Foundation certification is also desirable.

Imagine a better future for you and a better future for us all

At WSP, we value our people and our reputation. We combine local dedication with international scale, challenge the status quo and foster collaboration and partnership in everything we do. You will join an empowering culture where people take accountability, share knowledge and work together to create better outcomes.

If you are passionate about technology, enjoy helping people and want to contribute to a high-quality IT experience across our business, we would like to hear from you.

With us, you can. Apply today.

Apply Now

Refine Your Search

it onsite support specialist jobs in point cook, vic

IT Onsite Support Specialist

IT & Workplace Support Engineers (Multiple Opportunities Available)

Desktop Support Engineer

Onsite Merchant Support Specialist

Surveillance Officer | Afternoon Shift

Technology Support Specialist - Onsite (Geelong)

Learning And Development Coordinator

Protection Support Specialist

Department Manager

Member Services Officer

Customer Specialist Support Advisor- Resolutions

Solution Architect & Technical Lead - Microsoft Dynamics 365

Data Center Engineering Operation Trainee, Data Center Engineering Operations

Terminal Applications Manager

Data Center Technician

Systems Integration Team Lead (Sydney/Melbourne)

Support Analyst

Field Service Engineer

Integration Aide

Classroom Teacher - 2027 Start

I want to receive the latest job alert for it onsite support specialist in point cook, vic

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