In-Demand Call center representative Jobs in Perth, Wa

Customer Service Representative
Alinta Energy —Perth WA
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
5d
Customer Service Representative - Claremont (30.15 hour/week)
Commonwealth Bank —Perth WA
- Part-time
10d
Customer Service Representative
KG Talent —Kewdale WA
- $70,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Employee discount
Quick Apply
3d
Customer Care Representative
Victaulic —Perth WA
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance program
Ocean Freight Customer Service Representative
Toll Group —Perth WA
- Full-time
- Management
- Customer service
- Microsoft Office
Customer Growth Representative
Alinta Energy —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Employee assistance program
Customer Service Representative
Wesco —Perth WA
- Urgently hiring
- ERP systems
- Microsoft Office
- Communication skills
8d
Customer Service Representative
WesTrac —Guildford WA
- Monday to Friday
- Customer service
- Conflict management
- Employee stock purchase plan
- Parental leave
2d
Reddy Express Karawara - Customer Service Representative
Reddy Express - OTR Group —Karawara WA
- Weekend availability
2d
Reddy Express Middle Swan - Customer Service Representative
Reddy Express - OTR Group —Middle Swan WA
- Part-time
1d
Reddy Express Karawara - Customer Service Representative
OTR —Manning WA
- Weekend availability
- Customer service
2d
Reddy Express Bayswater (WA) - Customer Service Representative
OTR —Bayswater WA
- Weekend availability
- Customer service
2d
Reddy Express Middle Swan - Customer Service Representative
OTR —Middle Swan WA
- Weekend availability
- Customer service
1d

Discover related jobs

Based on your search for call center representative jobs.

Christmas Casual Sales Assistant | Prouds Victoria Park
Prouds —East Victoria Park WA
Work alongside an experienced team during the busiest and most exciting retail season of the year. Build confidence, retail skills and product knowledge through…
$34.89 an hour
Quick Apply
12d
Customer Service Team Member - Seasonal Casual (Balcatta, Innaloo)
Bunnings —Innaloo WA
Provide our customers with the best experience across the store. The availability to work flexible hours (including late nights, early mornings and weekends)…

I want to receive the latest job alert for call center representative in perth, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near perth, wa

Customer Service Representative jobs in Perth WA

Customer Service Representative jobs in Guildford WA

Customer Service Representative jobs in Welshpool Dc Wa

Customer Service Representative jobs in North Parramatta Nsw

Food Service Assistant jobs in Blacktown Nsw

It Service Desk Entry jobs in Ipswich Qld

Tcs Customer Service jobs in Pendle Hill Nsw

Customer Service Representative jobs in Epping Vic

Customer Service Representative jobs in Double Bay Nsw

Customer Support Representative jobs in Marion Sa

Support Worker No Qualification jobs in Perth Wa

Support Care jobs in Ginninderra Village Act

Disability Support Work jobs in Melton Vic

Airport Customer Services jobs in Rockingham Wa

Customer Support Representative jobs in Melton Vic

Customer Support Representative jobs in Wynnum Qld

Customer Support Representative jobs in Underwood Qld

Customer Service Representative jobs in Remote

Customer Service Representative jobs in St Clair Nsw

Entry Level Customers Service jobs in Sydney Nsw

Customer Service Representative

Alinta Energy -
Perth WA

Apply Now

Job Details

Permanent | Full-time
5 days ago

Benefits

Employee assistance program
Paid volunteer leave

Qualifications

Customer service
Communication skills

Full Job Description

Build a rewarding career delivering exceptional customer service
$71,500 inc Super + 10% annual bonus eligibility
Hybrid working | Energy Discounts | Career Growth Opportunities

Alinta Energy is one of Australia’s biggest energy retailers, generators and developers with over 1.1 million customers. Australia’s energy system is undergoing the biggest transformation in its history and we’re right there with it. We’re investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.

About the role

As a Customer Service Representative, you'll work in our inbound contact centre, helping customers over the phone with a wide range of enquiries related to their energy account.

No two conversations are the same. One call might involve helping a customer move house and connect their energy, while the next could involve setting up a payment plan, resolving a billing enquiry, or supporting a customer experiencing financial hardship.

You'll spend most of your day speaking with customers, navigating multiple systems and finding solutions that deliver a positive outcome in a fast-paced contact centre environment. Some calls are straightforward, while others require patience, empathy and strong problem-solving skills. You'll be supported with comprehensive training, ongoing coaching and a collaborative team environment to help you build confidence and succeed in the role.

Why you’ll love working here

At Alinta Energy, we’re taking real action to deliver reliable and sustainable energy for Australia - and that practical approach runs through everything we do. You’ll get clear direction, genuine flexibility, and the support you need to grow, all while working on projects that make a lasting difference. We’re big enough to create impact, but small enough that your ideas and effort will always be seen.

There are plenty of other great benefits of working for Alinta Energy, including hybrid working, energy discounts, an Employee Assistance Program (EAP), a paid volunteer day each year, fully stocked kitchens, and lots more.

What you’ll do

Deliver exceptional customer service by resolving enquiries on the first call and exceeding key performance metrics.
Engage in quality conversations that reflect our customer experience principles and support vulnerable customers with empathy and care.
Take ownership of customer queries, identify repeat call drivers, and ensure compliance with relevant policies and procedures.
Handle challenging conversations with professionalism, referring customers to appropriate support channels when needed.
Participate in training and upskilling sessions to stay aligned with evolving business needs.
Foster positive relationships with stakeholders to drive meaningful customer outcomes.

Your experience

Experience in a customer service role.
Contact centre experience is welcome but not essential.
Strong verbal and written communication skills.
Comfortable using multiple computer systems while speaking with customers.
Ability to remain calm, resilient and professional during challenging conversations.
Able to build rapport quickly and communicate confidently over the phone.
Collaborative team player with a proactive approach to learning and development.

Please note this role requires full working rights within Australia.

If you’re a great communicator who enjoys helping customers and working with others, this role could be a great fit for you.

Like what you’re seeing?

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.

We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.

If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.

Our Diversity Commitment

Alinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing women’s careers.

We look forward to hearing from you.

Closing date: Friday 4th September 11.55pm AWST

Apply Now

Refine Your Search

call center representative jobs in perth, wa

Customer Service Representative

Customer Service Representative - Claremont (30.15 hour/week)

Customer Service Representative

Customer Care Representative

Ocean Freight Customer Service Representative

Customer Growth Representative

Customer Service Representative

Customer Service Representative

Reddy Express Karawara - Customer Service Representative

Reddy Express Middle Swan - Customer Service Representative

Reddy Express Karawara - Customer Service Representative

Reddy Express Bayswater (WA) - Customer Service Representative

Reddy Express Middle Swan - Customer Service Representative

Discover related jobs

I want to receive the latest job alert for call center representative in perth, wa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected