In-Demand Parts customer service & order management coordinator Jobs in Penrith, Nsw

Parts Customer Service & Order Management Coordinator
Konecranes —Smithfield NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
Service Coordinator - Spare Parts, Sydney
Arjo —Eastern Creek NSW
- Management
- Customer service
- ERP systems
7d
Logistics System & Operations Coordinator
Diageo —Huntingwood NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Parental leave
- Employee discount
1d
Customer Sales & Service Coordinator
Capral —Huntingwood NSW
- Sales
- Customer service
- Office
- On-the-job training
- Employee assistance program
Junior Accounts Receivable Support Officer
Jaybro Group —Arndell Park NSW
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Administrative experience
- Profit sharing
- Employee assistance program
Facilities Specialist
City FM Australia —Kemps Creek NSW
- Full-time
- Management
- Maintenance
- Administrative experience
Quick Apply
Senior Customer Service Coordinator
Beaumont Tiles —Pemulwuy NSW
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Work from home
- Employee assistance program
Quick Apply
2d
Sales Engineer
Ingersoll Rand —Smithfield NSW
- Time management

Other jobs to consider

Find your next job by exploring related positions.

NEW STORE Sports Direct Full Time Sales Assistant - Penrith
Sports Direct —Penrith NSW
Previous experience as a Sales Assistant, Supervisor, or Team Leader (retail preferred). Energetic, adaptable, and comfortable working in a busy retail…
Quick Apply
7d
NEW STORE Sports Direct Department Managers - Penrith
Sports Direct —Penrith NSW
Previous experience as a Senior Sales Assistant, Supervisor, or Team Leader (retail preferred). Energetic, adaptable, and comfortable working in a busy retail…
Quick Apply

I want to receive the latest job alert for parts customer service & order management coordinator in penrith, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

parts customer service & order management coordinator jobs near penrith, nsw

Law Clerk jobs in Sydney Nsw

Accounts Receivable Clerk jobs in Richmond Vic

Accounts Receivable Clerk jobs in Braeside Vic

Accounts jobs in Blantyre Qld

Accounts Receivable Clerk jobs in Palmyra Wa

Accounts Payable jobs in Queens Park Wa

Ward Clerk, Hospital jobs in Greater Adelaide Sa

Accounts Receivable Clerk jobs in Ipswich Qld

Coordinator Marketing jobs in Sydney Nsw

Customer Service Coordinator jobs in Campbelltown Nsw

Customer Service Coordinator jobs in Fyshwick Act

Automotive Customer Service Remote jobs in Melbourne Vic

Customer Service Coordinator jobs in Randwick Nsw

Customer Service jobs in Brisbane Qld

Customer Service Coordinator jobs in Preston Vic

Electronics Repair Technician jobs in Dundas Nsw

Facilities Technician jobs in Dandenong Vic

Laboratory Technician In Agriculture jobs in Perth Wa

Facilities Technician jobs in Sydney Nsw

Technician Part Timew jobs in Melbourne Vic

Parts Customer Service & Order Management Coordinator

Konecranes -
Smithfield NSW

Quick Apply

Job Details

Full-time

Benefits

Employee rewards program
Work from home

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
SAP
ERP systems
Microsoft Office
Administrative experience
Communication skills
Time management

Full Job Description

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Due to high demand of our services, we are seeking a Parts Customer Service & Order Management Coordinator to join our team.

This is a fantastic opportunity for a customer-focused professional who enjoys building relationships, coordinating orders and working across multiple teams to deliver an outstanding customer experience.

About the Role

Reporting to the Parts Inside Sales Team Leader, you will play a key role in managing the end-to-end customer order lifecycle, from quote conversion and order processing through to delivery, payment follow-up and returns.

You will be a key point of contact for our customers, ensuring enquiries are handled promptly, orders are processed accurately and customers are kept informed throughout the process.

Working closely with our Sales, Warehouse, Purchasing, Finance, Logistics and Operations teams, you will help ensure orders are fulfilled accurately and on time.

Key Responsibilities

Provide professional, responsive and customer-focused service across all customer interactions.
Respond to customer enquiries and requests, providing accurate information and effective solutions.
Manage customer expectations by providing updates on order status, product availability and delivery timeframes.
Process approved quotations into sales orders, ensuring pricing, product details, quantities and delivery requirements are accurate.
Monitor daily order queues and prioritise activities to meet customer and operational requirements.
Coordinate with internal teams to resolve order discrepancies, stock availability and delivery issues.
Provide customers and internal teams with delivery documentation and consignment information.
Process product returns, credits and associated documentation.
Monitor customer accounts and follow up outstanding payments in line with company processes.
Work closely with Purchasing and Warehouse teams to manage stock availability, backorders and order fulfilment.
Liaise with Finance regarding account enquiries and credit management matters.
Maintain accurate customer, order and transaction records.
Identify opportunities to improve customer service and order processing efficiency.
Contribute to a collaborative team environment and support colleagues where required.

Qualifications

We are looking for someone who is customer-focused, organised and proactive, with the ability to manage multiple priorities in a fast-paced environment.

To be successful in this role, you will have:

2-3 years' experience in customer service, customer operations, sales support, order management or administration.
Demonstrated experience processing customer orders and coordinating order fulfilment.
Experience working with an ERP system such as SAP or similar.
Strong Microsoft Office skills, particularly Outlook, Excel and Word.
Excellent attention to detail and accuracy.
Strong organisational and time management skills.
Excellent written and verbal communication skills.
A genuine commitment to delivering high-quality customer service.
Strong problem-solving skills and a proactive "can-do" attitude.
The ability to build positive relationships with both customers and internal stakeholders.
Experience working collaboratively across functions such as Sales, Warehouse, Purchasing, Logistics and Finance.

Additional Information

What’s on offer

A competitive base salary, based on experience
The ability to work from home one day per week upon successful completion of probation period.
A 15% Bonus based on agreed KPI’s
The opportunity to participate in the Employee Share Scheme
The chance to be part of a supportive team environment
To be recognised and take advantage of hundreds of discounts and rewards through the MyKonecranes Rewards program
Support and encouragement to develop your skills with local training opportunities available

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Quick Apply

Refine Your Search

parts customer service & order management coordinator jobs in penrith, nsw

Parts Customer Service & Order Management Coordinator

Service Coordinator - Spare Parts, Sydney

Logistics System & Operations Coordinator

Customer Sales & Service Coordinator

Junior Accounts Receivable Support Officer

Facilities Specialist

Senior Customer Service Coordinator

Sales Engineer

Other jobs to consider

I want to receive the latest job alert for parts customer service & order management coordinator in penrith, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected