In-Demand Call centre no experience Jobs in Penrith, Nsw

Customer Care Agent
Greenstone Financial Services —Norwest NSW
- $67,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Travel reimbursement
- Free food
Quick Apply
7d
Medical Receptionist (Casual)
MyGPcare Pty Ltd —Doonside NSW
- $27 - $35 an hour
- Weekend availability
- Microsoft Word
- CPR Certification
- Microsoft Excel
Quick Apply
12d
Field Research Officer - IVS - NSW - Western Sydney
Roy Morgan —Luddenham NSW
- $37.43 - $40.30 an hour
- Morning shift
- Customer service
- English
2d
Dental Assistant/Receptionist
Kings Langley Dental Centre —Kings Langley NSW
- From $20 an hour
- Part-time
- Anatomy knowledge
- In-person
- Medical terminology
Quick Apply
12h
Field Research Officer - NSW - Blacktown
Roy Morgan —Blacktown NSW
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Executive Support Officer
Local Land Services Agency —Sydney Western Suburbs NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Communication skills
9d
Day Cleaner
Compass Group Australia —Huntingwood NSW
- $27.09 an hour
- Weekend availability
Drug and Alcohol Counsellor (Counsellor, Social Worker, Welfare Officer Lvl 1-2, Psychologist) - Perm FT or Temp PT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $79,419 - $122,465 a year
- Part-time
- Management
- Communication skills
- Annual leave
- Parental leave
7h
Physiotherapist- Contractor (Weekend and/or evenings)
S2 Physiotherapy —Box Hill NSW
- $45 - $90 an hour
- Weekends only
- Private practice
- Bachelor's degree
- Patient care
Quick Apply
3d
Senior Classification and Placement Officer Clerk Grade 7/8 -Parklea
NSW Department of Communities and Justice —Parklea NSW
- $116,981 - $129,492 a year
- Call employer
- Management
- Analysis skills
- Leadership
1d
DC Facilities Engineering Specialist
Fujitsu —Pemulwuy NSW
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
Locum Dentist Blacktown, New South Wales
Bupa —Blacktown NSW
- Call employer
- Private practice
- Administrative experience
1d

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Customer Service Team Member / Donut Decorator / Kitchen Hand
L.A DONUTS —Penrith NSW
Any relevant customer service, hospitality or food-preparation experience. This is a varied, hands-on role involving customer service, donut decorating, food…
$10 - $32 an hour
Quick Apply
7h
Dental Assistant/Receptionist
Glenbrook Dental Surgery —Glenbrook NSW
\* Experienced in dental assisting and reception preferred, but training can be provided for the right person. \* Organised with good communication skills.
$34 - $38 an hour
Quick Apply
6d

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Customer Care Agent

Greenstone Financial Services -
Norwest NSW

Quick Apply

Job Details

Full-time
$67,000 a year
7 days ago

Benefits

Travel reimbursement
Onsite gym
Free food

Qualifications

Sales
Customer service
Call center experience
Financial services

Full Job Description

Full Time Opportunity

Are you passionate about helping customers and want to be a part of an engaging work environment?
Could you provide exceptional service to our customers who have indicated they are looking at cancelling their policy or have missed payments?
Full Internal Training provided and Career Development opportunities to Senior Care Agent & Care Specialist positions!

Work as part of a results driven team to assist existing customers who have indicated they are looking at cancelling or have missed payments on their policy. In each case, providing exceptional customer service to gain an understanding for the reason for their requests along with providing solutions aimed to assist them. A rewarding role, helping our customers through a challenging time.

Did you know?

The base salary for a Customer Care Agent is $67,000 + Super + Commission
Customer Care agents are recognised each month through monthly award winner’s lunches and fun incentives!
Greenstone certification as a Great Place to Work 3 years running Inclusive, diverse and a results driven culture
Current Customer Care Agents love that they are always busy helping our customers and no two days are the same!

What are we looking for?

Call Centre experience in a service/sales/collection environment (typically in the order of 6-12 months)
Proven high level of attention to detail
The ability to communicate effectively with customers about financial arrangements
Proven sales/service experience and the ability to effectively communicate the features and benefits of a policy/product/service
Well-developed ability to understand and address issues raised by customers and ability to find solutions to suit customer needs in line with the business
Proven empathetic nature towards customers combined with the ability to address and defuse customer complaints
Highly developed problem-solving ability
Positive, pro-active and highly motivated approach to work
Exceptional time management
Ability to work autonomously in a fast-paced Call Centre environment

Desirable

Previous experience specifically within a Customer Care/ Complaints department and a demonstrated understanding of business processes and procedures

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more

State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions and a grand annual conference to recognise our people
Retail discounts e.g. movie tickets, live shows + more
Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Quick Apply

Refine Your Search

call centre no experience jobs in penrith, nsw

Customer Care Agent

Medical Receptionist (Casual)

Field Research Officer - IVS - NSW - Western Sydney

Dental Assistant/Receptionist

Field Research Officer - NSW - Blacktown

Executive Support Officer

Day Cleaner

Drug and Alcohol Counsellor (Counsellor, Social Worker, Welfare Officer Lvl 1-2, Psychologist) - Perm FT or Temp PT

Physiotherapist- Contractor (Weekend and/or evenings)

Senior Classification and Placement Officer Clerk Grade 7/8 -Parklea

DC Facilities Engineering Specialist

Locum Dentist Blacktown, New South Wales

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