In-Demand Lead ai business consultant Jobs in Parramatta Nsw

Lead AI Business Consultant
NICE —Sydney NSW
- Analysis skills
- AI
- Communication skills
Quick Apply
8d
lead consultant
Infosys —Sydney NSW
- $129,311 - $142,018 a year
- Microsoft Excel
- Customer service
- ERP systems
- Health insurance
- Parental leave
8d
Partnerships Lead - ANZ
Anthropic —Sydney NSW
- Hybrid work
- CRM software
- Management
- Sales
- Parental leave
Senior Solution Consultant
First Focus —Mascot NSW
- $180,000 - $250,000 a year
- Full-time
- Hybrid work
- Sales
- AI
- Communication skills
- Profit sharing
- Parental leave
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Head of Sales (ANZ)
First Focus —Mascot NSW
- $250,000 - $350,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- SQL
- AI
- Paid training
Quick Apply
12d
AI Strategy Advisory Consultant
NCS Australia —Sydney NSW
- Contract
- Hybrid work
- AWS
- APIs
- AI
- Parental leave
Quick Apply
Business Strategy Consultant / Manager & Senior Manager - Sydney and Melbourne
Accenture —Sydney NSW
- Full-time
- Master's degree
- AI
- Communication skills
- Parental leave
Transformation Consultant, Organisational Change Management SME
DXC Technology —Macquarie Park NSW
- Full-time
- Business development
- In-person
- AI
- Parental leave
- Employee assistance program
11d
Director Consulting (Value Lead) - Data, AI & Software
Simple Machines —Sydney NSW
- Hybrid work
- AI
- Leadership
Quick Apply
Workday Integration Consultant (AU Citizen for Security Clearance)
Accenture —Sydney NSW
- Full-time
- Communication skills
- On-the-job training
Operations Strategy Lead, Global
Koala —Sydney NSW
- Hybrid work
- AI
- Annual leave
- Parental leave
4d
Senior Consultant
IRI Worldwide (Australia) —Blenheim Road NSW
- Hybrid work
- Management
- Business development
- Presentation skills
Quick Apply
Senior AI Business Consultant
Nice —Sydney NSW
- Analysis skills
- AI
- Communication skills
Microsoft Dynamics 365 Business Central Lead Functional Consultant
Wild Tech —Sydney NSW
- Analysis skills
- Bachelor's degree
- Business Administration
Account Executive, Nonprofits & Higher Education - APAC
Anthropic —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- English
- Parental leave
Senior Professional Services Consultant
WalkMe —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- AI
- Health insurance
- Annual leave
Quick Apply
Amazon Connect Specialist Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
14d
Senior Solutions Consultant - Enterprise & GRC
Workiva —Sydney NSW
- Full-time
- Sales
- ERP systems
- Master's degree
Business Process Consultants - Six Sigma
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Communication skills
- Parental leave
Quick Apply
Principal - Technology Strategy Mergers & Acquisitions
Accenture —Sydney NSW
- Full-time
- Master's degree
- Business development
- Recruiting

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lead ai business consultant jobs near parramatta nsw

Lead AI Business Consultant

NICE -
Sydney NSW

Quick Apply

Job Details

8 days ago

Qualifications

Deployment
Analysis skills
AI
Communication skills

Full Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

What's the Role All About?
The LeadAI Business Consultant, is a pivotal role within our Customer Services Automation AI Center of Excellence. As NICE scales AI adoption across its global enterprise customer base, this role serves as a core execution and insight engine within the AI Center of Excellence. You will work across regions to ensure AI solutions move beyond deployment into trusted, sustained, and value-generating usage.

This role is designed for experienced consultants who want to operate at the intersection of AI, contact center operations, and measurable business outcomes, with real ownership over adoption success

How Will You Make an Impact?

Drive AI Adoption and Stabilization
Support AI adoption and post-deployment stabilization for a global portfolio of enterprise customers.
Execute adoption playbooks in partnership with regional consultants across Australia and NZ.
Lead reinforcement activities that drive sustained usage, trust, and behavioural change.
Optimize AI Performance
Provide hands-on optimization of AI outputs, including prompt engineering, knowledge alignment, and workflow tuning.
Support Behavioural UAT by validating user acceptance, workflow fit, and AI trust indicators.
Identify early adoption risks and corrective actions using usage, operational, and behavioural data.
Analyze and Operationalize Insights
Analyze AI usage patterns, contact center KPIs, and operational signals to surface optimization opportunities.
Build adoption scorecards and insight summaries used by customer-facing teams and internal leadership.
Translate data into clear recommendations that improve efficiency, quality, and AI ROI.
Partner and Lead Without Authority
Partner closely with regional consultants, delivery teams, and operations leaders to drive aligned execution.
Lead remote working sessions with supervisors and operations teams to reinforce best practices.
Surface recurring adoption challenges and structured product feedback to internal teams.

What makes this role compelling

Global exposure across enterprise customers in multiple regions
Deep hands-on experience with AI adoption, not just deployment
Real ownership of outcomes, not just deliverables
High visibility within a global AI Center of Excellence
Clear path toward senior consulting, principal, or specialist AI roles

Have You Got What It Takes?

10 plus years of experience in CCaaS consulting, CX operations, AI-enabled self-service, or related domains
Strong understanding of contact center KPIs and operational workflows
Hands-on experience with conversational AI, agent assist, summarization, or automation solutions
Practical experience using prompt engineering to improve generative AI performance
Strong analytical skills with comfort interpreting trends across large datasets
Ability to work effectively across time zones with global stakeholders
Experience supporting enterprise or global customers is strongly preferred
Excellent verbal, written communication, and presentation skills are a must.

What's in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11427
Reporting To: Tech Manager
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Quick Apply

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lead ai business consultant jobs in parramatta nsw

Lead AI Business Consultant

lead consultant

Partnerships Lead - ANZ

Senior Solution Consultant

Head of Sales (ANZ)

AI Strategy Advisory Consultant

Business Strategy Consultant / Manager & Senior Manager - Sydney and Melbourne

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Director Consulting (Value Lead) - Data, AI & Software

Workday Integration Consultant (AU Citizen for Security Clearance)

Operations Strategy Lead, Global

Senior Consultant

Senior AI Business Consultant

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Account Executive, Nonprofits & Higher Education - APAC

Senior Professional Services Consultant

Amazon Connect Specialist Consultant, AWS Professional Services

Senior Solutions Consultant - Enterprise & GRC

Business Process Consultants - Six Sigma

Principal - Technology Strategy Mergers & Acquisitions

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