In-Demand Student success advisor Jobs in Parramatta, Nsw

Principal Customer Success Consultant
Compass Education —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
2027 | APEJ | Sydney | Asset Management, Client Solutions Group | Summer Analyst
Goldman Sachs —Sydney NSW
- Seasonal
- Bachelor's degree
- Internship
Full Stack Web Developer (Intern)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards
Firstclass.com.au —Parramatta NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Customer Success Manager
Tes Global —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Marketing
Quick Apply
2027 | APEJ | Sydney | Asset Management, Alternatives / Private Investing | New Analyst
Goldman Sachs —Sydney NSW
- Full-time
2027 Sydney Traineeship Program
JPMorganChase —Sydney NSW
- Full-time
- Senior Secondary Certificate of Education
- No degree
- Recruiting
Customer Relations Manager Hybrid
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- Research
- Business development
- No degree
- Parental leave
Marketing/Admin Assistant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Assessor of ESOL
TAFE NSW —Hornsby NSW
- $91,590 a year
- Part-time
- English
- Education
- Bachelor's degree
1d
Executive Assistant - Travel & Business Operations
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Luxury Cruise Team Manager
Firstclass.com.au —Parramatta NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Junior Travel Consultant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Summer Clerk - Legal
Société Générale —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Associate Consultant
Appian Corporation —Sydney NSW
- Computer Science
- Salesforce
- Engineering
- Employee stock purchase plan
- Disability insurance
2027 | APEJ | Sydney | Wealth Management, Private Wealth Management | New Analyst
Goldman Sachs —Sydney NSW
- Full-time
Education Support Officer - Tourism & Hospitality
TAFE NSW —Ryde NSW
- $84,666 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
2h
Travel Product Coordinator at First Class Travel
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Talent Acquisition Business Partner - Early Careers
BDO —Sydney NSW
- Full-time
- Senior Secondary Certificate of Education
- University
- No degree
- Health insurance
- On-the-job training

I want to receive the latest job alert for student success advisor in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

student success advisor jobs near parramatta, nsw

Principal Customer Success Consultant

Compass Education -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Referral program

Qualifications

Learning technology
Driver Licence
Working with Children Check
AI
Communication skills

Full Job Description

Come shape the future of education with us.

At Compass, we’re on a mission to transform the school day for everyone - from staff and students to families and administrators. We build smart, seamless technology that empowers schools to focus on what really matters: learning, growing and thriving.

As Australia’s leading K–12 school management platform, Compass supports thousands of schools and is expanding across the UK and Ireland. Compass is at an exciting inflection point - scaling its product, its team and the way we partner with our most strategic customers.

We’re now looking for a Principal Customer Success Consultant to join our team.

About the Role & Team

This role is responsible for delivering a highly tailored, white-glove experience to Compass’ most prestigious private schools.

As a Principal Consultant, you’ll act as a trusted advisor to school leadership, driving exceptional outcomes, deep product adoption and long-term strategic partnerships. You’ll play a critical role in Compass’ success within this segment, while representing the Compass brand at the highest level.

This role combines deep product and implementation expertise with strong relationship, project and stakeholder management skills.

What you'll do

Key Account Management

Own the end-to-end consulting experience for a portfolio of Compass’ most strategic private school clients, building trusted relationships with senior stakeholders including Principals, Business Managers and Executive teams.
Act as a strategic advisor, providing proactive guidance aligned to each school’s goals and operating context.
Deliver a premium, highly responsive service model that anticipates client needs and resolves issues early.
Partner with Customer Success leadership on account planning, risk management and long-term strategy.

Implementation, Training & Adoption Excellence

Lead complex implementations, transitions and product expansions across the Compass platform.
Design and deliver tailored training programs, rollout plans and success workshops.
Drive strong post-go-live adoption through ongoing engagement and advanced use case enablement.
Deliver high-quality onsite and virtual demonstrations to a range of stakeholders.

Product Expertise & Commercial Impact

Maintain deep knowledge of the Compass platform and product ecosystem.
Identify opportunities for additional product adoption in partnership with Sales.
Provide consultative recommendations aligned to each school’s strategy and goals.
Represent the voice of key accounts internally to influence product, process and service improvements.
Use AI tools to synthesise client feedback and support solution design.

Leadership, Mentorship & Team Contribution

Act as a role model for consulting excellence and customer advocacy.
Provide mentorship and guidance to broader Customer Success team members, supporting onboarding, coaching and quality assurance across the team.
Contribute to best practice frameworks, playbooks and standards.

Cross-Functional Collaboration

Work closely with Sales, Support, Product and Onboarding teams to deliver on commitments.
Act as an escalation point for complex or sensitive client matters.
Ensure clear, proactive communication around client health, risks and opportunities.

Requirements

About You

To thrive in this role, you bring:

Experience in EdTech, education or schools is essential; familiarity with Compass is highly regarded.
Proven experience as a Senior Consultant or equivalent in a client-facing, implementation or advisory role.
Demonstrated success managing complex, high-value clients with senior stakeholders.
Strong facilitation, communication and stakeholder management skills.
High attention to detail with the ability to balance strategic thinking and hands-on delivery.
Commercial acumen and confidence operating in premium service environments.
A growth mindset, high level of resilience and a commitment to continuous improvement.
Track record of driving outcomes independently, identifying problems, building solutions and executing without waiting for direction.

Benefits

Why Join Compass

You’ll join a purpose-driven company at a genuinely exciting stage of growth, with the opportunity to make a real impact on education at scale.

What we offer:

A hybrid working environment, with teams collaborating regularly in our office hubs while maintaining flexibility.
Learning and development opportunities, including a dedicated PD budget.
24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
A parental leave program for both primary and secondary carers.
Regular team events, social budgets and in-office perks help you stay connected, from team lunches to end-of-week socials.
Employee Referral Program
A supportive, inclusive culture where your voice is valued and heard.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior to commencing employment, you’ll need:

A valid Employee Working With Children Check
A satisfactory National Police Check
Verification of unrestricted work rights in Australia (e.g. citizenship, passport or birth certificate)
A valid full Driver's Licence

Ready to Apply?

If you’re excited by the opportunity to work closely with high-value clients, deliver exceptional consulting experiences and shape how schools get value from Compass, we’d love to hear from you.

Find out more about Compass on our website - https://www.compass.education/

Quick Apply

Refine Your Search

student success advisor jobs in parramatta, nsw

Principal Customer Success Consultant

2027 | APEJ | Sydney | Asset Management, Client Solutions Group | Summer Analyst

Full Stack Web Developer (Intern)

First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards

Internship or Work Experience

Customer Success Manager

2027 | APEJ | Sydney | Asset Management, Alternatives / Private Investing | New Analyst

2027 Sydney Traineeship Program

Customer Relations Manager Hybrid

Marketing/Admin Assistant

Assessor of ESOL

Executive Assistant - Travel & Business Operations

Luxury Cruise Team Manager

Junior Travel Consultant

Summer Clerk - Legal

Associate Consultant

2027 | APEJ | Sydney | Wealth Management, Private Wealth Management | New Analyst

Education Support Officer - Tourism & Hospitality

Travel Product Coordinator at First Class Travel

Talent Acquisition Business Partner - Early Careers

I want to receive the latest job alert for student success advisor in parramatta, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected