In-Demand Senior service optimisation analyst Jobs in Parramatta, Nsw

Senior Manager Optimisation & AI Enablement
MinterEllison —Sydney NSW
- AI
13d
Business Analyst
I Mantra Pvt Ltd —Parramatta NSW
- $75,000 - $82,000 a year
- Temporary
- Hybrid work
- Education
- Bachelor's degree
- Business
- Relocation assistance
- Work from home
Quick Apply
Senior Service Optimisation Analyst
Transport For NSW —Mascot NSW
- $141,678 - $158,677 a year
- Full-time
- Research
- Analysis skills
5d
Senior Digital Health Analyst - Ancillary & Specialties - Single Digital Patient Record
Single Digital Patient Record Implementation Authority —Sydney NSW
- $137,525 - $156,231 a year
- Weekend availability
- Hybrid work
- Epic
- AI
- Annual leave
14d
Senior Commercial Analyst and SG&A Controller
CNH Industrial —St Marys NSW
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Health insurance
- Parental leave
Technology Business Senior Manager
Accenture —Sydney NSW
- Full-time
- Analysis skills
- Presentation skills
- Agile
- On-the-job training
- Parental leave
Senior Rewards Specialist
Capgemini —Sydney NSW
- Microsoft Excel
- Analysis skills
- Communication skills
Senior Rewards Specialist
Capgemini Sogeti —Sydney NSW
- Microsoft Excel
- Analysis skills
- Communication skills
Business Improvement & Project Specialist
Harvey Norman —Homebush West NSW
- Full-time
- Organisational skills
- Communication skills
- Parental leave
1d
ICT Senior Unified Communications Engineer
Nepean Blue Mountains Local Health District —Sydney NSW
- $122,919 - $142,561 a year
- Full-time
- Management
- Analysis skills
- Education
- Employee assistance program
3d
Senior FP&A Analyst
Asuria —Chatswood NSW
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Parental leave
- Employee discount
5d
Pega Senior Decision Architect
Tata Consultancy Services —Sydney NSW
- Analysis skills
- Business
Sales Intelligence Specialist (A&D Specifications)
Hunter Douglas —Parramatta NSW
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick Apply
Workday Integration Manager (AU Citizen for Security Clearance)
Accenture —Sydney NSW
- Full-time
- APIs
- Leadership
- Communication skills
- On-the-job training
Senior Data Engineer (AWS / Spark)
Novon —Sydney NSW
- Full-time
- AWS
- Analysis skills
- Financial services
Quick Apply
Data Engineer
Southern Cross Care (NSW & ACT) —Epping NSW
- Full-time
- Azure
- DevOps
- Engineering
- Employee assistance program
- Referral program
Quick Apply
Senior Analyst – Financial Crime Transaction Monitoring & Analytics – 9 Month Fixed Term Contract
Macquarie Group Limited —Sydney NSW
- Contract
- Analysis skills
Oracle Enterprise Architect - Supply Chain & Manufacturing
Accenture —Sydney NSW
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- On-the-job training
Junior Financial Analyst
Argon & Co —St Leonards NSW
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Manufacturing
- Annual leave
- Parental leave
Quick Apply
4d
Systems Analyst
PWC Australia —Sydney NSW
- $89,000 a year
- Azure
- ERP systems
- AWS
- Annual leave
4d

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senior service optimisation analyst jobs near parramatta, nsw

Senior Manager Optimisation & AI Enablement

MinterEllison -
Sydney NSW

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Job Details

13 days ago

Qualifications

Full Job Description

MinterEllison is one of Australia’s largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex problems every day. We do this by our full-service legal offering and complementary consulting offering.

We offer opportunities to work on industry-leading mandates for top-tier clients, while being part of a high-performing and collaborative team that values excellence, diversity of thought, curiosity, and inclusion. We value our people and empower them to achieve their ambitions - with the support, trust and autonomy to grow their careers in meaningful ways.

At MinterEllison, we're leading the way with AI and other emerging technologies, powering innovation right across our firm. You will have the opportunity to engage with AI tools we've built, and other external AI tools, to enhance efficiencies and excellence internally and with our clients.

We support sustainable ways of working regarding how, when and where you work and offer a wide range of social, financial and health benefits.

The Team

As AI reshapes how work is performed across professional services, we are reimagining the way People Services delivers value to our people, leaders and business. We are moving beyond traditional service models towards an AI-enabled, insight-driven and continuously improving function that combines people expertise, technology, data and process excellence.

This role leads a team of three Digital Analysts who deliver People Digital platform services across SuccessFactors and other People platforms, managing a mixed portfolio, alongside strategic optimisation and AI enablement initiatives. This leadership opportunity sits within People Services and operates at the intersection of People and Technology. It is a rare chance to help define how human and digital work come together within one of Australia's leading professional services firms. You will work closely with senior stakeholders across People & Culture, Technology, Data, Finance, Risk and the firm's broader AI governance and innovation agenda.

Your Role

As Senior Manager Optimisation and AI Enablement, you will lead the redesign of how work happens across People Services. You will lead the Digital and AI capability combining day to day platform operations with the redesign and optimisation of how work happens across the employee lifecycle. Rather than focusing on technology implementation alone, you will identify opportunities to eliminate unnecessary work, simplify processes and apply automation and AI in ways that improve employee experience, productivity, quality and effectiveness.

You will bring together stakeholders from across People, Technology, Data, Finance and Risk to reimagine workflows, establish governance frameworks, drive adoption and measure value outcomes. This is a highly strategic and hands-on transformation role suited to someone who enjoys building new capabilities, influencing senior leaders and delivering meaningful change.

Key responsibilities include:

Leading the end-to-end redesign of People Services processes across the employee lifecycle.
Driving AI-enabled workflow modernisation and identifying opportunities for automation, augmentation and process simplification.
Facilitating cross-functional workshops that challenge existing assumptions about work, systems, data and service delivery.
Developing clear measures of success across adoption, productivity, quality, employee experience and risk outcomes.
Owning the delivery portfolio, sprint governance and ensure service continuity.

What you'll bring

We welcome applications from experienced transformation leaders who can operate comfortably between strategy, operations, technology and people.

You will likely bring:

Demonstrated experience leading enterprise-scale AI, digital or business transformation initiatives.
Significant capability in process redesign, transformation and human-centred work design.
Experience gained within consulting, strategy, transformation, digital enablement or organisational change environments.
Strong stakeholder engagement and influencing skills, with the credibility to work with executive leaders and secure support for transformational initiatives.
Comfortable with ambiguity, able to build capability from the ground up, and willing to lead through change.

This role will appeal to someone who wants more than a traditional transformation position. It offers the opportunity to shape a new capability, influence AI-enabled ways of working at scale and help define how one of Australia's leading professional services firms responds to the future of work.

Apply Now

Refine Your Search

senior service optimisation analyst jobs in parramatta, nsw

Senior Manager Optimisation & AI Enablement

Business Analyst

Senior Service Optimisation Analyst

Senior Digital Health Analyst - Ancillary & Specialties - Single Digital Patient Record

Senior Commercial Analyst and SG&A Controller

Technology Business Senior Manager

Senior Rewards Specialist

Senior Rewards Specialist

Business Improvement & Project Specialist

ICT Senior Unified Communications Engineer

Senior FP&A Analyst

Pega Senior Decision Architect

Sales Intelligence Specialist (A&D Specifications)

Workday Integration Manager (AU Citizen for Security Clearance)

Senior Data Engineer (AWS / Spark)

Data Engineer

Senior Analyst – Financial Crime Transaction Monitoring & Analytics – 9 Month Fixed Term Contract

Oracle Enterprise Architect - Supply Chain & Manufacturing

Junior Financial Analyst

Systems Analyst

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