In-Demand Investigations manager Jobs in Parramatta, Nsw

Senior Workplace Investigations Manager
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Manufacturing
- Leadership
10d
Investigations Strategy Initiatives Lead
Woolworths Group —Bella Vista NSW
- Full-time
- Management
- Data analysis skills
- Analysis skills
Operations Manager Passenger Services - WSI & SYD
Menzies Aviation —Sydney Kingsford Smith Airport NSW
- Full-time
- Management
- Customer service
- Leadership
7d
Operations Manager | Marsden Park
eStore Logistics —Marsden Park NSW
- $90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Application Support Officer
NSW Police Force —Parramatta NSW
- $89,829 - $106,182 a year
- Full-time
- Customer service
1d
Deputy Internal Ombudsman
Cumberland Council —Parramatta NSW
- $2,813.96 - $3,236.06 a week
- Full-time
- Administrative experience
- Communication skills
- Negotiation
- Health insurance
- Annual leave
2d
Surveillance Manager
Sydney Opera House —Sydney NSW
- $133,806 a year
- Full-time
- Management
- Writing skills
- Analysis skills
- Annual leave
3d
Risk & Compliance Manager
Stake —Sydney NSW
- Full-time
- AI
- Annual leave
- Parental leave
Quick Apply
SIAM Incident and Problem Manager
AC3 —Sydney NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- SharePoint
Quick Apply
Manager, Forensic Technology
BDO —Sydney NSW
- Full-time
- Scripting
- In-person
- Communication skills
- Health insurance
- On-the-job training
Operations Manager
The Bread and Butter Project —Marrickville NSW
- From $100,000 a year
- Full-time
- Management
- Bakery
- In-person
- Paid training
- On-the-job training
Quick Apply
Senior WHS Advisor
Marley Spoon —Wetherill Park NSW
- Hybrid work
- AI
- Paid training
- Health insurance
Quick Apply
Manager, National CoR APAC
Americold Logistics LLC —Prospect NSW
- Full-time
- Leadership
- Parental leave
Quick Apply
Loss Prevention Manager
TJX Australia —Castle Hill NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- On-the-job training
- Employee assistance program
7d
Project Manager
AVI-SPL —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
WHS Manager
Carma —Sydney NSW
- Full-time
- Warehouse experience
- Manufacturing
Quick Apply
Quality Assurance Manager
Yummy Karma Foods Pty Ltd —Riverstone NSW
- $120,000 - $150,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free food
Quick Apply
2d
Program Manager
Coates Group —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Compliance and Risk Management Advisor
Hitachi Construction Machinery —Parramatta NSW
- Full-time
- Hybrid work
- Construction experience
- Manufacturing
- Communication skills
- Employee assistance program
Manager, Case Management
Qantas —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Organisational skills
- On-the-job training
- Parental leave
Quick Apply
1d

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Senior Workplace Investigations Manager

Amazon Commercial Services Pty Ltd -
Sydney NSW

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Call center experience
Manufacturing
Leadership

Full Job Description

DESCRIPTION

Amazon Australia's operations network is growing rapidly with fulfillment centers, sortation centers and delivery stations expanding across the country. With that growth comes a responsibility to ensure every employee concern is handled fairly, thoroughly, and with integrity.

We're looking for a Senior Workplace Investigations Manager to lead complex employee relations and workplace investigations across our Australian Operations network. This is a brand new role for Australia, giving you the opportunity to build the function from the ground up, establish best practice frameworks, and define how workplace investigations are conducted across the country.

You will be the primary investigator for Australia, taking ownership of highly sensitive and ambiguous cases that carry significant business, legal, and reputational implications.

You'll work independently from intake to closure, conducting interviews, analysing evidence, producing comprehensive reports, and recommending outcomes. You'll also partner closely with global ER peers, field PXT partners, Legal, and senior leadership to ensure investigations are intentional, thorough, and aligned with both company policy and Australian employment law.

This isn't just about resolving individual cases. You'll use your casework to identify systemic trends, drive preventive solutions, and contribute to policy improvements that strengthen the employee experience at scale.

Key job responsibilities

Own and lead complex workplace investigations end-to-end: intake, interviews (complainant, witness, subject), evidence analysis, report writing, and recommended actions
Build and establish the workplace investigations function for Australia, setting the standard for how investigations are managed across the network
Navigate highly sensitive matters with discretion, balancing urgency with thoroughness across multiple concurrent cases
Identify patterns and trends in case data to develop proactive solutions and drive continuous improvement across the network
Partner with HR, Legal, and senior leaders to manage escalations, influence outcomes, and build trust through credible, evidence-based recommendations
Ensure investigations comply with company policy and Australian employment law while maintaining strict confidentiality
Drive best practice investigation processes and contribute to frameworks that elevate investigation quality across the region
Provide occasional support to investigations in other APAC countries as needed

BASIC QUALIFICATIONS

7+ years human resource generalist experience or HR investigations specialist experience
Experience in conducting investigative fieldwork, including complainant, witness, and subject employee interviews, investigative data analysis, and production of investigative documentation
Experience supporting hourly employee client groups
Experience in call center, distribution center, or manufacturing environments
Understanding of Australian employment law framework

PREFERRED QUALIFICATIONS

Ability to provide leadership, work collaboratively on teams, and consult effectively and independently with all levels and functional areas of an organization.
Ability to influence and partner with different levels of the organization to achieve results
Ability to apply high judgment and consider the context and totality of the employee experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

investigations manager jobs in parramatta, nsw

Senior Workplace Investigations Manager

Investigations Strategy Initiatives Lead

Operations Manager Passenger Services - WSI & SYD

Operations Manager | Marsden Park

Application Support Officer

Deputy Internal Ombudsman

Surveillance Manager

Risk & Compliance Manager

SIAM Incident and Problem Manager

Manager, Forensic Technology

Operations Manager

Senior WHS Advisor

Manager, National CoR APAC

Loss Prevention Manager

Project Manager

WHS Manager

Quality Assurance Manager

Program Manager

Compliance and Risk Management Advisor

Manager, Case Management

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