In-Demand Senior customer support representative Jobs in Parkville, Vic

Head of Rental Operations & Training
RELIANCE REAL ESTATE —Point Cook VIC
- $99,292.39 - $110,000.00 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Referral program
Quick Apply
Enrolments and Administration Officer
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Administrative experience
- Organisational skills
3d
Executive Assistant to C-Suite Executives
David Jones —Melbourne VIC
- Hybrid work
- Microsoft Office
- SharePoint
- Communication skills
- Employee discount
Executive Assistant to CEO & COO
Peter MacCallum Cancer Centre —Parkville VIC
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
2d
Store Sales Associate, South Wharf Outlet
Crocs —South Wharf VIC
- Night shift
- Microsoft Word
- Microsoft Excel
- English
- Flexible schedule
Quality Business Partner
Mayflower —Pascoe Vale VIC
- Full-time
- Nursing
- Customer service
- Microsoft Office
- COVID-19 protective measures
- Parental leave
Service Delivery Manager
AirTrunk —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
9d
WHSE Officer ANZ
Kardex VCA Pty Ltd. —Melbourne VIC
- Full-time
- Management
- Analysis skills
Quick Apply
Hotel Services Manager
Imagine Hotels and Resorts —Southbank VIC
- $85,000 - $89,000 a year
- Full-time
- Management
- Organisational skills
- Cleaning
Quick Apply
12d
Customer Service Representative
Medical iT —Melbourne VIC
- Sales
- Customer service
- Writing skills
- Dental insurance
General Manager
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Communication skills
- Negotiation
Quick Apply
Sales Representative
Zimmer Biomet —Melbourne VIC
- Full-time
- Sales
- Marketing
- Business
- Wellness program
Named Account Executive- Public Sector
Salesforce —Melbourne VIC
- Full-time
- Salesforce
- AI
Payroll Officer
Glen Eira City Council —Caulfield VIC
- $82,220 - $95,766 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Paid training
- Gym membership
2d
Biologics Sales Specialist – Dermatology (Launch Role) | Melbourne, VIC
Galderma —Melbourne VIC
- Hospital experience
- Parental leave
Head of Property Management Operations & Training
RELIANCE REAL ESTATE —Point Cook VIC
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
ES1-4 Office & HR Manager
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Administrative experience
- Human resources
3d
Oceania Business Manager
Prysmian Group —Maidstone VIC
- Contract
- Hybrid work
- English
- Business development
- Construction experience
- Parental leave
Sales Manager
KG Talent —Derrimut VIC
- Full-time
- Sales
- Business development
- Manufacturing
Quick Apply
Senior Consultant
Fujitsu —Melbourne VIC
- Full-time
- Management
- SQL
- Agile
Quick Apply

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Head of Rental Operations & Training

RELIANCE REAL ESTATE -
Point Cook VIC

Quick Apply

Job Details

Full-time
$99,292.39 - $110,000.00 a year

Benefits

Referral program

Qualifications

Leadership
Communication skills
Property management

Full Job Description

Lead the Future of Property Management

At Reliance Real Estate, we're building one of Victoria's most progressive and high-performing property management businesses—and we're looking for an exceptional leader to help shape what's next.

This is not a traditional property management role.

As our Head of Property Management Operations & Training, you'll lead operational excellence across a growing network of offices, partnering with Directors and senior leaders to develop our people, strengthen our systems and drive a culture of accountability, consistency and continuous improvement.

If you're an experienced property management leader who enjoys coaching others, solving complex operational challenges and building scalable systems, this is an opportunity to make a genuine impact across one of Victoria's fastest-growing real estate groups.

About the Opportunity

Based at our Support Centre, you'll work closely with the General Manager, CEO, Operations Manager, Directors and Rental Managers to provide strategic leadership across our Property Management division.

You'll be responsible for developing operational frameworks, driving compliance, leading training initiatives and ensuring every office delivers a consistent, market-leading customer experience.

This is a rare opportunity to influence the future direction of a growing business while mentoring and developing the next generation of property management professionals.

Key Responsibilities

Provide leadership, coaching and operational direction to Rental Managers across the Reliance network.
Establish best-practice operational standards across all offices.
Drive consistency, accountability and performance throughout the Property Management division.
Act as the senior escalation point for complex tenancy, compliance and operational matters.
Develop, implement and continuously improve operational systems, policies and procedures.
Lead and enhance our PropertyMe, Inspection Express and associated technology platforms.
Design, implement and deliver the Reliance Property Management Training Academy.
Develop training resources, workshops, operational manuals and learning pathways.
Define, develop, implement and continuously improve the Reliance Property Management Onboarding Program.
Oversee mentoring and professional development of Property Management team members.
Analyse operational performance and identify opportunities to improve efficiency, service delivery and client experience.
Partner with Directors and senior leadership to drive innovation and continuous improvement across the business.

About You

You're an experienced property management leader who enjoys improving businesses just as much as developing people.

You'll bring:

Extensive Property Management experience, including leadership responsibilities.
Strong knowledge of Victorian Residential Tenancies legislation.
Demonstrated success leading, mentoring and developing high-performing teams.
Experience improving operational systems, processes and business performance.
Confidence managing change across multiple offices.
Exceptional organisational, analytical and problem-solving skills.
Outstanding communication and stakeholder management skills.
Experience delivering training, coaching and presentations.
Advanced experience with PropertyMe and modern property management platforms.
A current Agent's Representative Certificate or Estate Agent Licence.

Why Join Reliance?

This is an opportunity to shape the future of Property Management within one of Victoria's fastest-growing real estate groups.

You'll have the autonomy to influence strategy, improve operations and leave a lasting legacy across our network.

In return, we offer:

A genuine senior leadership role with influence across the business.
Direct collaboration with our Directors and Executive Leadership Team.
The opportunity to build and lead our Property Management Training Academy.
Modern systems, technology and a commitment to innovation.
Ongoing professional development and leadership support.
A collaborative, values-driven culture where initiative is encouraged and recognised.
An attractive remuneration package aligned with experience.

About Reliance

Reliance Real Estate is one of Victoria's largest and fastest-growing real estate groups, proudly servicing communities across Melbourne through multiple offices.

Our reputation has been built on exceptional people, strong leadership, continuous innovation and an unwavering commitment to delivering outstanding service.

We're passionate about developing our people, embracing new ideas and creating an environment where our teams—and our clients—can thrive.

If you're ready to lead, inspire and help shape the future of Property Management, we'd love to hear from you.

Apply now or contact us for a confidential discussion.

[email protected]

Pay: $99,292.39 – $110,000.00 per year

Benefits:

Referral program

Work Location: In person

Quick Apply

Refine Your Search

senior customer support representative jobs in parkville, vic

Head of Rental Operations & Training

Enrolments and Administration Officer

Executive Assistant to C-Suite Executives

Executive Assistant to CEO & COO

Store Sales Associate, South Wharf Outlet

Quality Business Partner

Service Delivery Manager

WHSE Officer ANZ

Hotel Services Manager

Customer Service Representative

General Manager

Sales Representative

Named Account Executive- Public Sector

Payroll Officer

Biologics Sales Specialist – Dermatology (Launch Role) | Melbourne, VIC

Head of Property Management Operations & Training

ES1-4 Office & HR Manager

Oceania Business Manager

Sales Manager

Senior Consultant

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