In-Demand Customer care officer Jobs in Palm Beach, Nsw

CCLHD - Patient Experience Officer
NSW Health —Central Coast NSW
- $41.52 - $42.46 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Relocation assistance
- Parental leave
3d
CCLHD - Security Officer
NSW Health —Gosford NSW
- $1,259.19 a week
- Full-time
- First Aid Certification
- Communication skills
- Negotiation
- Relocation assistance
- Parental leave
3d
Administrative Assistant
NSW Health —Mona Vale NSW
- $1,498.31 - $1,532.69 a week
- Full-time
- Data entry
3d
CCLHD - Security Officer
Central Coast Local Health District —Gosford NSW
- $65,703.26 a year
- Full-time
- First Aid Certification
- Communication skills
- Negotiation
- Relocation assistance
- Parental leave
1d
Administration Officer
NSW Health —Hornsby NSW
- $1,416.58 - $1,460.73 a week
- Full-time
- Microsoft Word
- Organisational skills
- EMR systems
3d
Casual Administration Officer
NSW Health —Hornsby NSW
- $37.28 - $38.44 an hour
- Casual pool
- Administrative experience
- Data entry
3h
Administration Officer Outpatient Services Unit
NSW Health —Hornsby NSW
- $1,416.58 - $1,460.73 a week
- Full-time
- Organisational skills
- EMR systems
- Communication skills
3d
Administration Officer Communications Clerk Emergency
NSW Health —Hornsby NSW
- $39.43 - $40.33 an hour
- Part-time
- Customer service
- Administrative experience
- Communication skills
3d
Customer Care Officer
ALFRESCO EMPORIUM —Brookvale NSW
- $75,000 - $85,000 a year
- Urgently hiring
- Communication skills
- Employee discount
Quick Apply
12d
Medical Receptionist - HC - Practice Support
Advara HeartCare —Narrabeen NSW
- Full-time
- Customer service
- Patient care
- Leadership
- Annual leave
- Parental leave
14d
Payroll Officer - Part Time
Barker College —Hornsby NSW
- Part-time
- Microsoft Excel
- Administrative experience
- Analysis skills
7d
Patient Services Officer (Medical Receptionist)
GenesisCare —Frenchs Forest NSW
- Full-time
- Customer service
- Clinic
- Patient care
- Gym membership
Casual Security Officer Northern Sydney Local Health District M/L: 410732079
NSW Health —Frenchs Forest NSW
- $33.14 an hour
- First Aid Certification
- Negotiation
3d

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CCLHD - Patient Experience Officer

NSW Health -
Central Coast NSW

Apply Now

Job Details

Permanent | Part-time
$41.52 - $42.46 an hour
3 days ago

Benefits

Relocation assistance
Parental leave
Employee assistance program
Gym membership
Salary packaging
Insurance services

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Negotiation

Full Job Description

Employment Type: Permanent Part Time
Position Classification: Admin Officer Level 5
Remuneration: $41.52 - $42.46
Hours Per Week: 12 hours per fortnight
Requisition ID: REQ687351
Location: Wyong Hospital
Applications Close: Wednesday 9th at 11:59pm

Join Our Team as a Patient Experience Officer – Wyong Emergency Department

Are you passionate about making a difference in patient care? We're looking for a compassionate and proactive individual to join our vibrant team in the Wyong Emergency Department as a Patient Experience Officer.

In this frontline role, you'll be based in the Emergency Department waiting room, providing vital support and reassurance to patients and their families during what can often be a stressful time. Your presence will help create a positive and welcoming experience for all who walk through our doors.

Shift Details:

Rotating roster across 7 days
Shift start times of 7:00am, 11:00am and 1:00pm
24 hours per fortnight, the roster varies, with some weeks consisting of 8 hours and others 16 hours within the same fortnight, occurs throughout the monthly roster cycle.

If you thrive in a fast-paced environment and enjoy connecting with people, we'd love to hear from you.

About the Opportunity

As a Patient Experience Officer, you will be the key point of contact for patients and carers in the Emergency Department waiting room. Working closely with clinical staff, you will provide information, support and assistance, helping patients feel informed, welcomed and cared for throughout their care journey.

In this role, you will:

Support patients and carers by providing timely information and assistance within the Emergency Department waiting room.
Liaise with clinical staff to ensure effective communication and escalate concerns when required.
Assist with patient communication platforms, including GoShare.
Resolve non-clinical concerns and contribute to a positive customer experience.
Identify opportunities to improve patient and carer experiences and support service improvement initiatives.
Promote a welcoming, inclusive and culturally safe environment for all patients and

About You

We are looking for someone who has:

Demonstrated customer-focused service delivery skills.
Resilience, flexibility and initiative in a busy environment.
Excellent communication, problem-solving, negotiation and conflict resolution skills.
Proven ability to work autonomously and collaboratively within a multidisciplinary team.
Strong interpersonal skills and the ability to build positive relationships with patients, carers and staff.
Demonstrated competency in Microsoft Office applications including Word, Excel and Outlook.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

Benefits

Work-Life Balance: Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.

Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.

Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.

Career Growth: Advance your career with free professional development courses and secondment opportunities.

Need More Information?
Sharleen Creighton
Phone: 02 4394 1408
Email: [email protected]

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Working for Central Coast Local Health District - NSW Health

Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston-Dean in our Aboriginal Workforce Development Team at [email protected] or call 02 4320 3519 for one-on-one support.

Vaccination Requirements

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:

Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.

Category B positions: Vaccination is recommended but not mandatory.

Applicants must provide appropriate evidence of compliance prior to commencement.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

Stay Connected

You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.

Apply Now

Refine Your Search

customer care officer jobs in palm beach, nsw

CCLHD - Patient Experience Officer

CCLHD - Security Officer

Administrative Assistant

CCLHD - Security Officer

Administration Officer

Casual Administration Officer

Administration Officer Outpatient Services Unit

Administration Officer Communications Clerk Emergency

Customer Care Officer

Medical Receptionist - HC - Practice Support

Payroll Officer - Part Time

Patient Services Officer (Medical Receptionist)

Casual Security Officer Northern Sydney Local Health District M/L: 410732079

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Join Our Team as a Patient Experience Officer – Wyong Emergency Department

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