In-Demand Receptionist no experience Jobs in Pakenham Vic

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- Front desk
- In-person
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Medical Receptionist / Administrator — Part Time (18 hrs) | Physiotherapy Clinic

Physio On
Officer VIC

Quick Apply

Job Details

Part-time
From $30 an hour
8 days ago

Benefits

On-site parking

Qualifications

Customer service
Intake
Medical office experience
Administrative experience
Front desk
Working with Children Check
Communication skills
Medical receptionist

Full Job Description

Part-time reception and admin role in a busy, growing physiotherapy practice — Officer

PHYSIO ON GROUP is looking for a warm, organised and genuinely capable receptionist to join our Officer clinic three days a week. If you take pride in running a front desk that feels calm and welcoming — and in keeping the admin behind it airtight — we'd like to hear from you.

About us

PHYSIO ON GROUP is a multi-location musculoskeletal physiotherapy practice serving the Cardinia and Casey communities, including Officer, Pakenham, Beaconsfield, Berwick, Clyde North and Cranbourne East. We are an accredited WorkCover, TAC and NDIS provider, a certified GLA:D® centre, and a preferred provider with several major health funds.

Our team is experienced, collegial and clinically serious — and our patients tell us the front desk is a big part of why they keep coming back.

The role

Working alongside our physiotherapists, you'll be the first point of contact for every patient who walks in or calls.

Your day will include:

Greeting patients and managing the reception area
Answering phones, triaging enquiries and booking appointments
Managing the practice diary — rebookings, cancellations, waitlists and clinician schedules
Processing payments, HICAPS private health claims, Medicare EPC/CDM claims and third-party billing (WorkCover, TAC, NDIS)
Patient recall calls and follow-up to keep treatment plans on track
New patient registration, consent and file management
Correspondence with GPs, insurers and case managers
General clinic administration, stock ordering and keeping the space presentable

About you

Essential:

Previous reception, customer service or administration experience — healthcare setting strongly preferred
Excellent phone manner and written communication
Confident with practice management software and comfortable learning new systems
Strong attention to detail, particularly with billing and claiming
Able to prioritise calmly when the phone, the front desk and a clinician all need you at once
Reliable, punctual and available for the rostered days
Current Working with Children Check (or willing to obtain)

Desirable:

Experience with Nookal (or similar — Cliniko, PracSuite, Front Desk)
Familiarity with Medicare, HICAPS and WorkCover/TAC claiming
Experience in allied health or general practice

What we offer

[$30-35] per hour plus superannuation
Consistent, family-friendly hours — 3 days per week, [shift times], no weekends
A supportive, well-run clinic with clear systems and documented processes
Genuine training and induction — you won't be thrown in the deep end
Free on-site parking
Scope for additional hours as the practice grows

Pay: From $30.00 per hour

Expected hours: 18.0 per week

Application Question(s):

How many years' experience do you have as a medical receptionist?
Do you have experience using practice management software? Which ones?
How much notice are you required to give your current employer?

Work Location: In person

Quick Apply

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receptionist no experience jobs in pakenham vic

Medical Receptionist / Administrator — Part Time (18 hrs) | Physiotherapy Clinic

Senior Dental Receptionist / Practice Manager

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