In-Demand Field service technician Jobs in Pakenham East Vic

Field Manager
Dormakaba Group —Hallam VIC
- Full-time
- Hybrid work
- Communication skills
Service Scheduler
Dormakaba Group —Hallam VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
Workshop Technician
Rotork —Hallam VIC
- Full-time
- Schematics
- Electrical experience
- Communication skills
Quick Apply
11d
Field Service Coordinator
JLG —Hallam VIC
- Full-time
- Customer service
- Organisational skills
3d
Workshop Technician
JLG —Hallam VIC
- Full-time
- Organisational skills

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Field Manager

Dormakaba Group -
Hallam VIC

Apply Now

Job Details

Full-time

Benefits

Company car
Company phone
Insurance services

Qualifications

Communication skills

Full Job Description

Position Overview

Based at our Hallam site in Melbourne, we are seeking a Field Manager to lead and support our team of Field Technicians as they work across customer sites throughout the Melbourne metropolitan region. This role is central to ensuring safe, efficient, and high-quality service delivery while driving team performance, customer satisfaction, and operational excellence every day.

What you will do

Working closely with the designated Service Scheduler to ensure technician routes are coordinated effectively and efficiently.
Reviewing daily reporting to ensure schedules are adhered to and managed in the most efficient manner.
Managing escalations and working toward solutions that protect our brand and support our customers.
Providing consistent coaching and development to the field-based team and engaging internal departments for additional support where required.
Ensuring field activities are recorded in real time.

What we require

Demonstrated experience managing a service-oriented team.
Strong communication and problem-solving skills with the ability to work effectively with employees and customers at all levels.
Knowledge of the commercial and retail market is an advantage.
Ability to think on your feet in a fast-paced and pressured environment with a strong focus on client management and employee engagement.
Confident leadership capability with an ability to hold individuals accountable while maintaining respect and engagement within the team.
Strong business acumen, including how decisions in the Field Manager role impact overall service performance for the Brisbane region.

What we offer

Hybrid role with flexible working arrangements
Access to discounted Health Insurance
Peer to Peer Recognition via our ‘AAA’ Nominations and awards
Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
WhereFit membership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.

Apply Now

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field service technician jobs in pakenham east vic

Field Manager

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Workshop Technician

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