In-Demand Concierge Jobs in Paddington, Qld

Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Lounge Attendant
Plaza Premium Lounge —Brisbane Airport QLD
- $25.85 an hour
- Part-time
- Customer service
- In-person
- Travel reimbursement
- Free food
Quick Apply
Bottle Service Manager / VIP Service Manager
Seadeck Brisbane —Brisbane QLD
- $33.38 - $37.35 an hour
- Weekend availability
- Hospitality
- CPR Certification
- Management
- Employee discount
Quick Apply
2d
Concierge EA | Brisbane | Administrative
PWC Australia —Brisbane QLD
- Communication skills
- Parental leave
Concierge team member – Porter / Valet
SOFITEL —Brisbane QLD
- Part-time
- Customer service
- Communication skills
- Hotel experience
Quick Apply
Casual Concierge
DevSec —Brisbane QLD
- $30.35 - $38.34 an hour
- Temporary
- Google Suite
- Customer service
- Microsoft Office
Quick Apply
Head Concierge & Guest Experience
CBRE —Brisbane QLD
- Full-time
- Hospitality
- AI
Corporate Concierge
Cushman & Wakefield —Brisbane QLD
- Full-time
- Hospitality
- Customer service
- No degree
Quick Apply
Concierge Team Leader
Marriott International, Inc —Brisbane QLD
- Full-time
- Employee assistance program
8d
Guest Service Agent
SOFITEL —Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Senior Secondary Certificate of Education
Quick Apply
Part Time Guest Service Agent
Grand Chancellor Hotels —Brisbane QLD
- $26.70 - $33.00 an hour
- Part-time
- Hospitality
- Customer service
- Administrative experience
Quick Apply
Porter
Marriott International, Inc —Brisbane QLD
- Full-time
- Employee assistance program
2d
Guest Service Agent
Accor Apartments & Realty —Fortitude Valley QLD
- Weekend availability
- Hospitality
- Communication skills
- Hotel experience
Guest Services Agent (GSA) - Casual
Arise Hotels & Apartments —Brisbane QLD
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Welcome Desk Agent
Marriott International, Inc —Brisbane QLD
- Full-time
- Employee assistance program
Guest Service Agent
Oaks Hotels —Brisbane QLD
- Weekend availability
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
9d
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Night Cleaner/Concierge
Bright & Duggan Property Group —Brisbane QLD
- Full-time
- Resort
Quick Apply
4d
Hotel Services Team Member (Guest Service Agent)
Vignette Collection —Brisbane QLD
- Part-time
- Hospitality
- Hotel experience
- Parental leave
F&B Lounge Attendant
AccorHotel —Brisbane Airport QLD
- Part-time
- Restaurant experience
- Free parking
Quick Apply
1d

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Guest Services Agent

Virgin Australia -
Brisbane QLD

Apply Now

Job Details

Part-time

Benefits

Annual leave
Insurance services

Qualifications

Communication skills

Full Job Description

Guest Services Agent

509780

Brisbane, QLD, Australia

Part Time

Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our airport team.

We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create genuine experiences that put our guests firmly at the heart of everything we do. And we need you to help make our guests’ time at the airport, before and after their journey, truly wonderful!

Our values are at the core of what we do, and we pride ourselves on being our unique, authentic selves, while ensuring our guests have a seamless journey.

Who we’re looking for

Problem solving, solutions focused professionals who pride themselves on their empathetic, warm and caring nature. You will be a confident communicator with the ability to connect with a diverse range of guests and team members. You are resilient, you keep cool under pressure, and you love to solve complex problems.

You’ll effectively navigate computer systems to find the best solutions for our guests, whilst anticipating needs and having strong awareness of your surroundings.

You’ll be the first face our guests see, so it’s important that you’re naturally caring and empathetic as you’ll be ambassadors for everything that makes Virgin Australia great.

What you’ll be doing

You’ll be helping our guests when they arrive at the airport, checking them in and making sure all their documentation is correct. You’ll re-book flights and provide support to them, through flight disruptions and cancellations. You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance. At the gate, you’ll help board flights and complete other arrival and departure tasks – including some time in the spotlight doing service announcements for our guests.

You’ll be great in this role if you…

Are at least 18 years of age
Are an Australian Citizen or Permanent Resident
Have had at least 3 years of previous employment in part-time or full-time hours, in roles that focus on caring for people/customers
Have demonstrated experience working in a high-pressure, fast paced environment
Have recent experience learning a new computer system or program
Are a strong communicator with the ability to de-escalate situations while remaining calm and solutions focused
You have high emotional intelligence and empathy
Have a reliable means of transport to and from the airport, even at hours when public transport is not operating
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods)
Are available 365 days per year (Monday – Sunday) with no restrictions
Are comfortable being around cats and dogs who may travel with us from time to time

Please note, this role is permanent, part-time. You are guaranteed a minimum of 50 hours per fortnight, with the ability to pick up extra shifts.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
Free onsite physio
Generous annual leave
Heavily discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and worldwide experiences
Access to the 'Virgin Family' platform, connecting you with staff-only special offers with Virgin brands around the world
Hospitality, retail, technology, beauty services and wellness discounts
Extensive training from the industry’s best
Career progression opportunities
Full uniform and staff parking
And a lot more…

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. .

Apply Now

Refine Your Search

concierge jobs in paddington, qld

Guest Services Agent

Lounge Attendant

Bottle Service Manager / VIP Service Manager

Concierge EA | Brisbane | Administrative

Concierge team member – Porter / Valet

Casual Concierge

Head Concierge & Guest Experience

Corporate Concierge

Concierge Team Leader

Guest Service Agent

Part Time Guest Service Agent

Porter

Guest Service Agent

Guest Services Agent (GSA) - Casual

Welcome Desk Agent

Guest Service Agent

Guest Service Agent

Night Cleaner/Concierge

Hotel Services Team Member (Guest Service Agent)

F&B Lounge Attendant

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