In-Demand Admin jobs in government jobs Jobs in Norwest Nsw

Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Service Desk Analyst (NSW)
St Vincent's Health Australia —Inner West NSW
- Full-time
- Microsoft Outlook
- Management
- Research
- Employee assistance program
Registrar
Penrith Anglican College —Orchard Hills NSW
- Weekend availability
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Annual leave
Clinical Provider (Parramatta, Australia)
Intellect —Parramatta NSW
- Contract
- Remote
- Private practice
- Master's degree
- Psychology
- Employee assistance program
Quick Apply
Clinical Provider (Penrith, Australia)
Intellect —Penrith NSW
- Part-time
- Hybrid work
- Private practice
- Master's degree
- Psychology
- Employee assistance program
Quick Apply
OSHC Coordinator | Chatswood
Primary OSH —Chatswood NSW
- Full-time
- Leadership
Quick Apply
Mobile Podiatrist - Penrith
Fleet Healthcare —Penrith NSW
- $80 an hour
- Contract
- Smartphone
- Communication skills
Quick Apply
Mobile Podiatrist - Cumberland
Fleet Healthcare —Auburn NSW
- $80 an hour
- Contract
- Smartphone
- Communication skills
Quick Apply
Mobile Podiatrist - Fairfield
Fleet Healthcare —Fairfield NSW
- $80 an hour
- Contract
- Smartphone
- Communication skills
Quick Apply
Mobile Podiatrist - Canterbury-Bankstown
Fleet Healthcare —Canterbury NSW
- $80 an hour
- Contract
- Smartphone
- Communication skills
Quick Apply

I want to receive the latest job alert for admin jobs in government jobs in norwest nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

admin jobs in government jobs jobs near norwest nsw

Customer Service Representative jobs in Parramatta NSW

Service Desk Analyst jobs in Inner West NSW

Customer Service Work From Home jobs in Canberra Act

Customer Service Representative jobs in Wooroloo Wa

Customer Service Representative jobs in Werrington Nsw

Service Station jobs in Dandenong Vic

Customer Service Representative jobs in Broadmeadows Vic

Food Service Assistant jobs in Melbourne Western Suburbs Vic

Food Service Assistant jobs in Melbourne Vic

Service Desk Analyst jobs in Brisbane Qld

Casual, Teen, Customer Service, No Experience jobs in Ivanhoe Vic

Retail Customer Service Australia Post jobs in Minto Nsw

Service Desk Analyst jobs in Melbourne Vic

Service Desk Analyst jobs in Greensborough Vic

Food Service Assistant At Aged Care jobs in Melbourne Vic

Service Desk Analyst jobs in Canberra Act

Podiatrist jobs in Wollongong Nsw

Podiatrist jobs in Western Australia

Podiatrist jobs in Rouse Hill Nsw

Podiatrist jobs in South Australia

Customer Service Officer

Link Group -
Parramatta NSW

Apply Now

Job Details

Contract | Fixed term

Qualifications

Customer service
Scalability
Financial services

Full Job Description

Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team!

We’re looking for Customer Service Officers to join our superannuation contact centre team. In this role, you’ll be the go-to expert for resolving complex member queries, supporting stakeholders, and driving continuous improvement in service delivery.

This role will require you to work a rotating roster from 8am-8pm Monday to Friday. At MUFG we support work-life balance with a hybrid setup: 2-3 days in our Parramatta office, the rest from home!

Note: This is a 6 month fixed-term contract.

What You’ll Be Doing

Deliver first-call resolution by anticipating member needs and taking full ownership of enquiries
Act as the first escalation point for challenging or sensitive cases involving members, beneficiaries, and trustees
Investigate and resolve issues with professionalism and empathy
Meet and exceed KPIs across calls, admin tasks, and written correspondence
Collaborate with your team to share ideas, support goals, and contribute to a positive team culture
Participate in ongoing training and proactively build your superannuation knowledge
Stay informed on industry trends and legislative changes
Support the Team Leader with high-priority requests, projects, and workflow management
Identify risks and recommend process improvements to enhance service delivery
Ensure all work meets quality standards and complies with regulatory requirements

What You Bring

Proven experience in customer service, ideally within superannuation or financial services
Strong problem-solving and investigation skills
Excellent communication—both written and verbal
Ability to manage competing priorities and meet deadlines
A proactive mindset with a passion for continuous learning
Confidence in handling escalations and sensitive conversations
A collaborative spirit and commitment to team success
Ability to commit to 4 weeks' full-time training onsite.

Why Join Us?

Be part of a supportive, high-performing team
Make a real difference in members’ financial wellbeing
Gain exposure to complex superannuation processes and stakeholder management
Enjoy opportunities for professional growth and development

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Apply Now

Refine Your Search

admin jobs in government jobs jobs in norwest nsw

Customer Service Officer

Service Desk Analyst (NSW)

Registrar

Clinical Provider (Parramatta, Australia)

Clinical Provider (Penrith, Australia)

OSHC Coordinator | Chatswood

Mobile Podiatrist - Penrith

Mobile Podiatrist - Cumberland

Mobile Podiatrist - Fairfield

Mobile Podiatrist - Canterbury-Bankstown

I want to receive the latest job alert for admin jobs in government jobs in norwest nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected