In-Demand Incident manager Jobs in Norwest, Nsw

SIAM Incident and Problem Manager
AC3 —Sydney NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- SharePoint
Quick Apply
WHS Coordinator
Pepe's Ducks —South Windsor NSW
- Full-time
- In-person
- Communication skills
Quick Apply
4d
Fleet Manager
Viti Freight Line PTY LTD —Vineyard NSW
- $90,000 - $100,000 a year
- Full-time
- Maintenance
- Microsoft Office
- In-person
Quick Apply
HRIS Manager
Greenstone Financial Services —Bella Vista NSW
- $1,200 a month
- Full-time
- Management
- Travel reimbursement
- Free food
Quick Apply
9d
Head of Transition and Transformation
Ericsson —North Ryde NSW
- Leadership
- Communication skills
Investigations Strategy Initiatives Lead
Woolworths Group —Bella Vista NSW
- Full-time
- Management
- Data analysis skills
- Analysis skills
WHS Coordinator , Workplace Health and Safety
Amazon Commercial Services Pty Ltd - F47 —Moorebank NSW
- Weekend availability
- Data analysis skills
- Microsoft Office
- Bachelor's degree
12d
Workplace Health and Safety Coordinator
Amazon Commercial Services Pty Ltd - F47 —Kemps Creek NSW
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Facilities Manager - Distribution Centre
IKEA —Marsden Park NSW
- Full-time
- ERP systems
- Analysis skills
- Warehouse experience
9d
Field Supervisor
BSA Limited —Lidcombe NSW
- $135,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Parental leave
- Referral program
Quick Apply
Senior Client Delivery Manager
Optus —Macquarie Park NSW
- Organisational skills
- Leadership
- Parental leave
- Employee discount
3d
Publican - Castle Hill Tavern
Endeavour Group —Castle Hill NSW
- From $100,000 a year
- Full-time
- Employee assistance program
13d
Manager Service Operations
Optus —Macquarie Park NSW
- Management
- Leadership
- Parental leave
5d
HSE & Facility Advisor
Honeywell —Baulkham Hills NSW
- Full-time
- Maintenance
- Manufacturing
Application Analyst
Campbell Property Group —Norwest NSW
- Full-time
- CRM software
- SQL
- Analysis skills
- Employee assistance program
- Referral program
Quick Apply
Assistant Manager - Castle Hill Tavern
Endeavour Group —Castle Hill NSW
- $80,000 a year
- Full-time
- Leadership
- Employee assistance program
6d
Control Room Operator
Certis Group —Blacktown NSW
- 12 hour shift
- CPR Certification
- Customer service
- First Aid Certification
- Opportunities for advancement
Duty Manager - Baulkham Hills Sports
Bankstown Sports Club —Baulkham Hills NSW
- Weekend availability
- Hospitality
- Management
- Customer service
- Annual leave
Quick Apply
12d
Assistant Manager - NEW SOUTH WALES
ALH Hotels —Kellyville Ridge NSW
- $79,500 - $82,500 a year
- Full-time
- Leadership
- Employee assistance program
Quick Apply
Team Member
El Jannah Stores —Norwest NSW
- Temporary
- Hospitality
- No experience needed
- Kitchen experience
- On-the-job training
Quick Apply

I want to receive the latest job alert for incident manager in norwest, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

incident manager jobs near norwest, nsw

SIAM Incident and Problem Manager

AC3 -
Sydney NSW

Quick Apply

Job Details

Full-time
$110,000 - $120,000 a year

Qualifications

Management
Incident management
Microsoft Office
Confluence
ITIL
SharePoint
ServiceNow
Communication skills
Negotiation

Full Job Description

$110-$120,000 + VR + Super + Benefits
50/50 WFH
#4 Best place to work in Australia

About AC3

At AC3, our purpose is to make technology real. For our customers, that means reliable services, clear ownership and calm coordination when it matters most.
We are looking for a SIAM Incident and Problem Manager to play a critical role for a State government customer.

You will act as the key point of contact for service providers and the customer across end-to-end Incident Management, Problem Management and Major Incident Management.

This role is about maturity, governance and follow-through. You will bring service providers together, coordinate response and restoration, drive post-incident review activity, and make sure Incident and Problem processes operate in the best interests of the customer.

What you will do

Own Incident Management on behalf of the customer and reduce the overhead required to keep incidents moving effectively.
Coordinate Major Incident response across service providers, customer stakeholders and internal teams.
Initiate and chair Major Incident bridge calls, including clear communications and governance.
Manage Post Incident Review activity and make sure improvements are captured, owned and acted on.
Review Incident and Problem tickets to identify gaps, non-conformance, aged tickets and opportunities for uplift.
Facilitate customer, provider and cross-functional forums that improve end-to-end service outcomes.
Produce regular Incident, Problem and governance reporting for customer and SIAM stakeholders.
Drive continual service improvement across Major Incident, Incident and Problem Management processes.

What you will bring

3+ years of experience in a SIAM end-to-end Service Management environment.
1+ year developing and implementing Incident and Major Incident Management processes.
Experience coordinating investigation and response activity across multi-service-provider environments.
Strong understanding of ITIL and its practical application in Incident Management.
Experience defining frameworks, workflows and governance practices for Incident Management.
Working knowledge of ServiceNow and Incident Management workflows.
Strong facilitation, stakeholder management, communication, negotiation, planning and reporting skills.
The ability to stay calm, structured and effective under pressure during high-impact incidents.

Nice to have

Experience with Service Desk and support best practice.
Experience with Microsoft Office, SharePoint, Confluence and ServiceNow ITSM.
SIAM Foundation or SIAM Professional certification.
Strong leadership qualities with the ability to influence across teams and providers.

Why You’ll Love It at AC3

Be part of a leading SIAM team shaping secure, integrated service delivery for major enterprises.
Work with cutting edge technology in a high trust, low ego environment.
Enjoy hybrid working flexibility, career growth pathways, and a culture that rewards initiative.
Live the AC3 Way - Work Wise, Work Humble, Work Honest.

Ready to Make Technology Real?

Apply now and join a company where collaboration, trust, and innovation drive everything we do.

Quick Apply

Refine Your Search

incident manager jobs in norwest, nsw

SIAM Incident and Problem Manager

WHS Coordinator

Fleet Manager

HRIS Manager

Head of Transition and Transformation

Investigations Strategy Initiatives Lead

WHS Coordinator , Workplace Health and Safety

Workplace Health and Safety Coordinator

Facilities Manager - Distribution Centre

Field Supervisor

Senior Client Delivery Manager

Publican - Castle Hill Tavern

Manager Service Operations

HSE & Facility Advisor

Application Analyst

Assistant Manager - Castle Hill Tavern

Control Room Operator

Duty Manager - Baulkham Hills Sports

Assistant Manager - NEW SOUTH WALES

Team Member

I want to receive the latest job alert for incident manager in norwest, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected