In-Demand Desktop support technician Jobs in North Parramatta, Nsw

IT Service & Support Desk Technician
Campbell Property Group —Norwest NSW
- Full-time
- Management
- Customer service
- Microsoft Office
- Health insurance
- Employee assistance program
Quick Apply
2d
Desktop Technician
Link Group —Sydney NSW
- Management
- Communication skills
ICT Support Technician
Innoarc Architectural Pty Ltd —Pyrmont NSW
- $80,000 - $90,000 a year
- Full-time
- Microsoft Access
- Customer service
- Administrative experience
Quick Apply
14d
IT Desktop Support Technician
Live Nation —Sydney NSW
- Full-time
- Microsoft Office
- AI
IT Field Services Technician (Casual/Part Time)
E-Flo Computers Pty Ltd —Sydney NSW
- $60,000 - $70,000 a year
- Part-time
- English
- In-person
- Communication skills
Quick Apply
Gaming Console & Computer Technician
Queen Repairs —Carlton NSW
- $27 - $37 an hour
- Full-time
- In-person
- Employee discount
- Professional development assistance
Quick Apply
8d
System Support Administrator
NSW Police Force —Parramatta NSW
- $107,131 - $125,720 a year
- Full-time
1d
Desktop Support Lead
FUJIFILM —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
- Work from home
- Employee discount
Technology Support Technician
Ampol —Alexandria NSW
- Full-time
- Hybrid work
- Management
- Communication skills
- Fuel discount
9d
IT Operations Technician
Lifebyte Systems —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
IT & Events Support
NowCrowd Activation Agency —Sydney NSW
- Weekend availability
- Microsoft Word
- Communication skills
- Analytics
Senior Technician-Asset Management
Unisys —Sydney NSW
- Full-time
- Communication skills
On-site Technician
Fujitsu —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- In-person
2d
Tech Field Eng - Sydney
Unisys —Sydney NSW
- Full-time
- Maintenance
Senior Digital Workplace Technician - USDS
TikTok USDS JV —Sydney NSW
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
11d
Technical Field Engineer
Unisys —Rhodes NSW
- Full-time
11d

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Current Australian driver's licence and reliable transport to Erskine Park. Proven experience in IT technical support or helpdesk roles.
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IT Service & Support Desk Technician

Campbell Property Group
Norwest NSW

Quick Apply

Job Details

Permanent | Full-time
2 days ago

Benefits

Health insurance
Employee assistance program
Gym membership
Paid volunteer leave
Referral program
Insurance services

Qualifications

Desktop support
TCP
ITIL Certification
System administration
Management
Customer service
IT service management
Microsoft Office
Administrative experience
DHCP
IT support
DNS
IT
Communication skills
Help desk
VPN

Full Job Description

Your Next Opportunity

Campbell Property Group (CPG), one of Australia’s leading residential construction and property development companies, is growing. We are looking for an IT Service & Support Desk Technician to join our team at our Norwest Head Office.

As the IT Service & Support Desk Technician, you will be the first point of contact for IT support requests and responsible for providing technical assistance, troubleshooting IT issues and ensuring a seamless IT experience for users.

What you will do?

Your day to day duties will include:

Provide first-level technical support for hardware, software, and IT services
Log, track, and resolve service requests and incidents using ITSM tools
Troubleshoot PCs, printers, mobile devices, and peripherals
Ensure all incidents are documented and resolved within SLAs
Assist users with IT-related queries and troubleshooting steps
Provide guidance on software applications, system navigation, and best practices
Deliver basic IT training for new employees and existing staff as required
Gather user feedback and report recurring issues to improve service quality
Support user account management, password resets, and access control
Assist in deploying and configuring IT equipment, including PCs, laptops, and mobile devices
Maintain IT inventory and asset tracking records
Monitor system performance and escalate issues proactively
Enforce IT security protocols, including password policies and data protection measures
Ensure compliance with IT policies, procedures, and regulatory requirements
Assist with basic endpoint security management, including antivirus updates and patching
Identify and report potential security threats or vulnerabilities
Maintain accurate documentation for troubleshooting guides, IT processes, and user manuals
Identify recurring issues and suggest improvements to reduce IT service disruptions
Support IT projects, upgrades, and rollouts as needed
Stay up to date with emerging IT trends and best practices

About you?

We are looking for someone with:

Experience in IT support, service desk, or help desk roles
Experience in troubleshooting Windows and Mac operating systems, Office 365, and network connectivity issues
Familiarity with ITSM tools, ticketing systems, and remote support technologies
Experience configuring and deploying IT hardware and software
Exposure to cloud-based applications and mobile device management is advantageous
Strong understanding of desktop support, system administration, and endpoint management
Basic networking knowledge (TCP/IP, DNS, DHCP, VPN, firewalls
Awareness of cybersecurity best practices and IT security protocols
ITIL knowledge or certification in IT service management (preferred, but not mandatory)
Friendly and approachable, with a strong customer service mindset
Detail-oriented, with a focus on accuracy and efficiency
Proactive and solution-focused, always looking for ways to improve IT support services
Strong problem-solving skills, with the ability to think critically under pressure
Highly organised, able to manage multiple tasks and priorities
Team player, with excellent communication and collaboration skills

What’s on offer?

When you join our team, you’ll be part of a supportive culture that values your wellbeing, growth, and work-life balance.

We offer:

Secure undercover parking
A welcome gift when you start – to make you feel at home
Competitive pay and flexible work options
A focus on your health and wellbeing – with multiple gym and health insurance discounts
Great retail deals – including travel, groceries, and more
Big savings on home builds, trades, suppliers and utilities
Ongoing learning through the CPG Academy, with mentoring and unlimited training
Opportunities to give back through our charity partners
Generous leave – including parental, volunteer, reservist and emergency services leave
Free wellbeing support for you and your family, including EAP and health coaching
Annual nutrition and fitness check-ins
Help with financial planning
A referral bonus when you bring a friend on board

About us:

At Campbell Property Group (CPG), we’re passionate about creating better lifestyles for Australians through quality homes, communities, and services.

Our businesses include:

Clarendon Homes – award-winning, innovative homes across QLD and NSW

Domaine Homes – affordable, stylish homes designed for modern families

CPG Estates – developing vibrant, sustainable communities

Loan Market Elevate – expert financial solutions to support our customers’ property journeys

With over 40 years in the home building industry, we’ve built a reputation for quality, integrity, and customer care.

At Campbell Property Group (CPG), everyone has a home. We are committed to fostering a diverse, inclusive workplace where everyone feels safe, respected and supported and we are proud to be an equal opportunity employer.

To be considered for this career opportunity, please click apply now or email a word formatted copy of your resume to Domenic Ciofani at [email protected]

#ClarendonHomes

#LI-LB1.

Company Overview

Please visit https://www.clarendon.com.au/careers for more information

Quick Apply

Refine Your Search

desktop support technician jobs in north parramatta, nsw

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