In-Demand Scheduling north lakes Jobs in North Lakes Qld

Client Liaison - Aged Care at Home
Ozcare —North Lakes QLD
- $49.02 - $53.04 an hour
- Customer service
- Administrative experience
- Computer skills
- Health insurance
- Employee assistance program
Practice Manager
MY GP North Lakes —North Lakes QLD
- From $40 an hour
- Management
- In-person
- Leadership
Quick Apply
3d
leaders - Restaurant Manager, Assistant Restaurant Manager & Shift Leaders
Guzman y Gomez —North Lakes QLD
- Weekend availability
- Management
- Customer service
- POS
Quick Apply
Learning & Capability Coordinator
Auto & General Holdings —North Lakes QLD
- Management
- Sales
- Administrative experience
- Parental leave
- Employee discount
Quick Apply
11d
Store Manager - North Lakes
Perfect Stranger —Mango Hill QLD
- Full-time
- Leadership
- Employee discount
Store Manager - North Lakes
Universal Store —Mango Hill QLD
- Full-time
- Leadership
- Employee discount
Learning Specialist
Auto & General Holdings —North Lakes QLD
- Sales
- No degree
- Leadership
- Parental leave
- Employee discount
Quick Apply
11d
Medical Imaging Technologist
I-MED Radiology Network —North Lakes QLD
- Part-time
- Patient care
- Communication skills
Technical Coach Team Leader
Auto & General Holdings —North Lakes QLD
- Leadership
- Communication skills
- Parental leave
- Gym membership
Quick Apply
2d
Experienced Vet Nurse - Greencross North Lakes
Greencross Vets —North Lakes QLD
- Full-time
- Nursing
- Clinic
- Nursing
- Employee assistance program
Quick Apply

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Client Liaison - Aged Care at Home

Ozcare -
North Lakes QLD

Apply Now

Job Details

Casual
$49.02 - $53.04 an hour

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

Customer service
Administrative experience
Computer skills
Care plans
Communication skills
Time management
Mobile devices

Full Job Description

We have a casual opportunity available for a Client Liaison supporting our clients within the North Lakes region.

Your Role

As a Client Liaison you’ll be looking after the most important people in our organisation – our clients. You will be the key point of contact for clients and their families, supporting them to access services, navigate care requirements and maintain independence at home. You will build strong relationships, coordinate services and ensure a positive client experience while promoting a holistic, client-centred approach. Your tasks will include:

Conducting intake conversations, service enquiries and initial client assessments in collaboration with the broader team
Coordinating and scheduling services to meet client needs while ensuring continuity of care
Providing high-quality customer service and acting as the primary contact for client enquiries and support
Liaising with clients, families and internal teams to ensure services are delivered in line with individual care plans
Monitoring service delivery, identifying changes in client needs and escalating where required
Supporting onboarding processes for new clients, including documentation and system updates
Maintaining accurate, timely records in accordance with organisational and compliance requirements
Assisting with service reviews and contributing to continuous improvement initiatives
Responding to general enquiries and supporting administrative functions within the team

Your Attributes

We’re looking for a person who has what it takes to make a difference in our clients’ lives. You have:

A warm and caring nature with a genuine commitment to client wellbeing
Strong customer service experience with a client-focused mindset
Excellent communication and interpersonal skills, with the ability to build rapport quickly
Sound organisational and time management skills with the ability to manage competing priorities
The ability to work both autonomously and as part of a collaborative team
Problem-solving skills and the ability to respond positively to changing service needs
A proactive attitude and willingness to go the extra mile for clients
Flexibility to work across a casual roster based on operational requirements

How You’ll Benefit

You’ll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

Shift penalty rates

Private health insurance discounts
Uniform and laundry allowance
Employee Assistance Program

Role Requirements

Current National Police Check (with validity in the past 3 years)
Current (P) PAID NDIS Worker Clearance

Good computer and mobile device skills
Previous experience in a similar role or experience with administration, customer service, community/aged care is desirable

We’re hiring smiles. Our staff are our greatest asset, and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.

Job details

Pay type

Hourly

Education level

Equivalent experience

Hiring min rate

49.02 AUD

Hiring max rate

53.04 AUD

Apply Now

Refine Your Search

scheduling north lakes jobs in north lakes qld

Client Liaison - Aged Care at Home

Practice Manager

leaders - Restaurant Manager, Assistant Restaurant Manager & Shift Leaders

Learning & Capability Coordinator

Store Manager - North Lakes

Store Manager - North Lakes

Learning Specialist

Medical Imaging Technologist

Technical Coach Team Leader

Experienced Vet Nurse - Greencross North Lakes

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