My GP North Lakes is a mixed‑billing general practice committed to providing comprehensive, patient‑centred care to families in the North Lakes community. We offer a broad range of services including women’s health, men’s health, children’s health, preventive health checks, minor procedures, mental health care, chronic disease management, allied health, and more.
We are seeking a highly organised, motivated, and experienced Practice Manager to lead the day-to-day operations of our busy and growing practice. This is an exciting opportunity for a proactive leader who is passionate about delivering exceptional patient experiences while supporting a positive and high-performing team culture.
Key Responsibilities
- Manage the daily operations of the practice.
- Lead, mentor, and support reception and administrative staff.
- Rostering
- Ensure compliance with healthcare regulations, accreditation standards, and workplace policies.
- Maintain efficient appointment scheduling and workflow systems.
- Manage supplier relationships, stock control, and practice resources.
- Resolve patient enquiries and complaints professionally and promptly.
- Drive continuous improvement initiatives to enhance patient care and operational efficiency.
About You
To be successful in this role, you will have:
- Previous experience as a Practice Manager or in a similar healthcare management role.
- Strong leadership and people management skills.
- Excellent organisational and problem-solving abilities.
- Outstanding communication and interpersonal skills.
- Knowledge of medical practice software (Best Practice) is highly regarded.
- A commitment to delivering exceptional patient service.
- The ability to work independently while fostering a collaborative team environment.
Pay: From $40.00 per hour
Work Location: In person
