- Join a collaborative team where your contribution makes a real impact
- Be the central link between customers, production and the wider team
- Permanent part-time role offering genuine work-life balance
Your Next Role
As our Internal Sales and Admin Coordinator, you will play a key role in ensuring smooth day-to-day operations by delivering reliable, detail-oriented administrative support across the business. You will act as the first point of contact for clients and visitors, while supporting internal teams through accurate data management, scheduling, and proactive communication.
Permanent Part Time - Monday - Friday / 33 hours a week in office.
- Monday - Thursday 8:30am - 4pm
- Friday - 8:30am - 2:00pm
Key Outcomes Include:
- Be the main hub between customers, transport companies, accounts and production, ensuring a professional and welcoming front-of-house experience by managing reception duties, calls, and sales interactions
- Maintain accurate and timely order processing, invoicing, and ERP data management to support production and dispatch
- Manage the shared office inbox, ensuring enquiries are accurately categorised and directed to the appropriate department.
- Coordinate schedules and support general administration to keep operations organised, efficient, and well-communicated
- Build strong relationships with new and existing customers by providing friendly, responsive service and keeping them informed throughout the order process.
- Proactively identify opportunities to improve processes and contribute to the smooth running of the office.
About you:
You'll thrive in this role if you're organised, approachable, enjoy working in a fast-paced environment, and love juggling a variety of tasks. While experience is valued, we're happy to train someone with the right attitude and willingness to learn.
Ideally, you will bring:
- Previous experience in an administrative, receptionist, or customer-facing role (manufacturing or logistics experience advantageous)
- Strong organisational skills with high attention to detail and the ability to manage multiple priorities
- A proactive and organised approach, with the ability to plan ahead, prioritise tasks, and keep operations running smoothly.
- The ability to work autonomously, manage competing priorities, communicate confidently, and proactively follow up with multiple stakeholders.
- Confident using Microsoft Office and ERP systems, with strong communication skills and a proactive approach
- Knowledge of MYOB would be beneficial but not essential
About us
At Narangba Express Pallets, we specialise in delivering high-quality pallet solutions tailored to meet the diverse needs of businesses across Australia. Based in Narangba, Queensland, we take pride in our commitment to durability, efficiency, and customer satisfaction, ensuring every product we deliver supports the supply chain success of our clients.
As part of the Hyne Group, one of Australia's leading and most respected timber manufacturers, we are backed by over 140 years of industry expertise and innovation. This partnership strengthens our dedication to sustainability, using responsibly sourced timber and aligning with cutting-edge manufacturing practices.
Together with the Hyne Group, Narangba Express Pallets is driving forward-thinking solutions in timber production and logistics, combining tradition with innovation to deliver exceptional value and reliability.
We're proud to be part of a legacy that supports Australian industries while contributing to a more sustainable future
Why Express Pallets?
As an Express Pallets team member you will enjoy benefits such as:
- Wellbeing programs - employee assistance program to support you and your immediate family with counselling and support as needed
- A close knit supportive team environment within a stable, well-established Australian business
- The opportunity to grow your skills across administration, customer service, and operations
- Early Friday Knock Offs!
- Onsite Car park
- Great Team Culture
- Express is part of a wider large organisation, Hyne Group
To apply: Submit your resume and cover letter addressing your suitability for the role direct to this advertisement.
