In-Demand Ecommerce Jobs in Newstead, Qld

Online Customer Service Team Member — Help customers feel cared for at every step of their order
SuperPharmacyPlus —Stafford QLD
- $25 - $30 an hour
- Full-time
- Customer service
- Analysis skills
- Data entry
Quick Apply
Front-End Developers
iFactory —Bowen Hills QLD
Warehouse Worker / Forklift Driver — Full-Time
Future Fence Pty Ltd —Gaythorne QLD
- $65,000 a year
- Full-time
- Warehouse
- Warehouse experience
- In-person
Quick Apply
7d
Online Shop & Inventory Admin Assistant
Liquimix Pty Ltd —Richlands QLD
- From $30 an hour
- Urgently hiring
- Microsoft Word
- English
- Administrative experience
- Employee discount
- Professional development assistance
Quick Apply
3d
Stylist
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Marketing
- Work from home
- Parental leave
Stylist
Perfect Stranger —Eagle Farm QLD
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Marketing
- Work from home
- Parental leave
Digital Trade & Retail Marketing Executive
Good Drinks Australia —Murarrie QLD
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
2d
Marketing Assistant
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Marketing
- Organisational skills
- Communication skills
- Work from home
- Parental leave
Marketing Assistant
Perfect Stranger —Eagle Farm QLD
- Full-time
- Hybrid work
- Marketing
- Organisational skills
- Communication skills
- Work from home
- Parental leave
Business Manager – Merchandise Planning | Soft Goods BCF - Hybrid
BCF —Brisbane QLD
- Full-time
- Hybrid work
14d
Assistant Online Manager
Woolworths Supermarkets —Mitchelton QLD
- Full-time
- Leadership
- Parental leave
Paid Media Specialist
Reload Media —Brisbane QLD
- $80,000 - $85,000 a year
- Full-time
- Customer service
- AI
- Parental leave
Quick Apply
Senior Business Analyst (Digital)
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Presentation skills
- Agile
- AI
- Work from home
Graphic Designer - BCF - Hybrid
BCF —Brisbane QLD
- Full-time
- Hybrid work
- Marketing
- Fuel discount
14d
Senior Onsite Marketing & Trade Specialist
Lovehoney Group —Brisbane QLD
- Full-time
- Hybrid work
- Merchandising
- Analysis skills
- Organisational skills
- Employee discount
Quick Apply
9d
Paid Media Executive
Alpha Digital —Brisbane QLD
- Full-time
- Microsoft Excel
- Marketing
- Bachelor's degree
- Work from home
- Employee assistance program
SEO Manager
Omnicom Group —Brisbane QLD
- Full-time
- Employee assistance program
Graduate Aftermarket Specialist
RDO Equipment —Richlands QLD
- Microsoft Excel
Senior Executive – Seller Services & Marketplace Operations | Fusion CX, Brisbane, Australia
Fusion CX —Brisbane QLD
- Full-time
- Serving
FINANCIAL ACCOUNTANT
Beginning Boutique —Brisbane QLD
- Microsoft Excel
- ERP systems
- Finance
- Employee discount

I want to receive the latest job alert for ecommerce in newstead, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ecommerce jobs near newstead, qld

Graphic Designer jobs in Brisbane QLD

Senior Business Analyst jobs in Brisbane QLD

Financial Accountant jobs in Brisbane QLD

Administrative Assistant jobs in Neutral Bay Nsw

Casual Sales Assistant jobs in Melbourne Vic

Certificate Iii In Health Service Assistant jobs in Victoria

Schools Learning Support Assistant jobs in Canberra Act

Administrative Assistant jobs in Melbourne City Centre Vic

Retail Assistant jobs in Melbourne Vic

Administrative Assistant jobs in Robina Qld

Administrative Assistant jobs in Parramatta Nsw

Interior Design, Stylist, Decorator jobs in South Adelaide Sa

Fashion Stylist jobs in Sydney Nsw

Hair Stylist jobs in Dromana Vic

Stylist $70,000+ jobs in Karrinyup Wa

Internship, Fashion Stylist jobs in Queensland

Fashion Stylist jobs in Bondi Junction Nsw

Stylist jobs in Camberwell North Vic

Hair Stylist jobs in Mount Gravatt Qld

Trade Assistant jobs in Perth Wa

Online Customer Service Team Member — Help customers feel cared for at every step of their order

SuperPharmacyPlus
Stafford QLD

Quick Apply

Job Details

Permanent | Full-time
$25 - $30 an hour

Qualifications

Multilingual
Customer service
E-commerce
Analysis skills
Data entry

Full Job Description

If you’re at your best when you’re solving problems, reassuring people, and turning a frustrating situation into a positive experience, this could be a genuinely rewarding next step. You’ll support online pharmacy customers with warmth, accuracy, and care, helping them feel informed and looked after from the moment they place an order to the moment it arrives. This is your chance to build a meaningful customer service career in healthcare e-commerce, where your empathy, attention to detail, and calm communication will make a real difference to people who value reliable support.

About the Role

This role is ideal for someone who wants to combine strong customer service skills with meaningful work in a healthcare setting. As an Online Customer Service Team Member, you’ll be a reassuring and capable point of contact for customers using our e-commerce pharmacy, helping create an experience that feels smooth, personal, and dependable even when issues arise.

You’ll play an important part in making digital pharmacy support feel more human. Every email you answer, every order update you process, and every delivery problem you help resolve contributes to a better customer journey, stronger team performance, and a service experience built on people, quality, and care.

You’ll respond to customer enquiries across email, chat, and phone, helping people with questions about orders, shipping, delivery updates, returns, exchanges, and general order information. This is a high-impact part of the role, because your communication will often shape how supported, informed, and confident a customer feels.
You’ll process order changes, cancellations, returns, refunds, and exchanges in the e-commerce platform with care and accuracy. Your attention to detail will help ensure each request is handled efficiently, correctly, and in line with policy, reducing stress for customers and keeping operations running smoothly.
You’ll track orders and work closely with warehouse and shipping teams to resolve lost, delayed, or damaged deliveries. Rather than simply passing on information, you’ll help connect the dots, follow through on issues, and provide updates that reassure customers that their concerns are being actively managed.
You’ll keep accurate records of customer interactions, actions taken, and outcomes in the CRM or ticketing system. Clean, reliable notes matter here because they support continuity, reduce repeat work, and help the wider team respond quickly and consistently if a customer gets back in touch.
You’ll notice patterns in customer feedback and recurring issues, then share those insights with the team to help improve processes, website content, and service delivery. You’ll also follow clear escalation pathways for complex or high-risk queries, ensuring customers receive safe, appropriate support from a pharmacist or senior team member when needed.

About You

You’re someone who naturally brings calm, empathy, and clarity to customer conversations. Whether a person is checking on a delivery, requesting a return, or feeling worried about an order issue, you know how to listen carefully, respond kindly, and guide them toward a practical next step without making them feel rushed or dismissed.
You take pride in getting the details right. You understand that in an online pharmacy environment, accuracy matters because small errors can affect trust, timing, and the overall customer experience, so you’re thoughtful when updating records, processing changes, and following the right procedures.
You enjoy working as part of a team that shares information and solves problems together. You’re happy to collaborate with warehouse, shipping, and senior support colleagues, and you’re comfortable escalating complex, clinical, or high-risk questions so customers receive the safest and most appropriate support.
You’re curious, adaptable, and motivated by purpose. You may already have experience in customer service, e-commerce, retail, call centre, pharmacy, or health-related environments, or you may simply be someone who learns systems quickly, communicates well, and cares deeply about helping people through responsive, high-quality service.

If this sounds like the kind of role where you would do your best work, we’d love to hear from you — apply today.

About Us

Purpose: Empowering people to live happier, healthier lives

Vision: Our vision is to set the benchmark in pharmacy and mobility retail, uniting our physical store with a scalable online platform to provide accessible, innovative, and personalised solutions to communities everywhere.

Our Values:

People: We believe in nurturing our people, recognising the inherent worth and equality of everyone, so we can better serve each other and our community.

Service: We see service as a privilege—making each in-person interaction more personal and every digital experience more efficient.

Quality: We are committed to delivering high-quality services and solutions that exemplify enduring excellence, minimize waste, and stand the test of time.

Innovation: We desire to foster a culture of innovative pioneers, continuously exploring novel ideas and technologies to provide impactful solutions for our customers, suppliers, and industry partners.

To Apply:
Please submit your cover letter and resume and include an answer to the following question:
"How do you see the role of Customer Service in the context of a eCommerce business empowering people to live a happier, healthier life?

Job Types: Full-time, Permanent

Pay: $25.00 – $30.00 per hour

Ability to commute/relocate:

Stafford QLD: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Are you confident in your written and spoken English to engage in email and phone correspondance with customers?

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

ecommerce jobs in newstead, qld

Online Customer Service Team Member — Help customers feel cared for at every step of their order

Front-End Developers

Warehouse Worker / Forklift Driver — Full-Time

Online Shop & Inventory Admin Assistant

Stylist

Stylist

Digital Trade & Retail Marketing Executive

Marketing Assistant

Marketing Assistant

Business Manager – Merchandise Planning | Soft Goods BCF - Hybrid

Assistant Online Manager

Paid Media Specialist

Senior Business Analyst (Digital)

Graphic Designer - BCF - Hybrid

Senior Onsite Marketing & Trade Specialist

Paid Media Executive

SEO Manager

Graduate Aftermarket Specialist

Senior Executive – Seller Services & Marketplace Operations | Fusion CX, Brisbane, Australia

FINANCIAL ACCOUNTANT

I want to receive the latest job alert for ecommerce in newstead, qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected